All Hands at U.S. Mission UAE to Clear Visa Backlog From CCD Meltdown

Posted: 12:02 am EDT
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The US Consulate General Dubai and Ambassador Barbara Leaf opened the Consular Section on “a recent Saturday” to speed the visa process and clear the backlog from a systems crash this past June. The UAE Mission is normally open from Sundays through Thursdays. We’re pleased to see them do this especially with top embassy officials pitching in to help slay the visa backlog.

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The U.S. Embassy in Abu Dhabi provides nonimmigrant visa services to Emiratis residing anywhere in the UAE and to third-country nationals residing in the Emirate of Abu Dhabi. The Embassy provides immigrant visa services to the entire United Arab Emirates and for persons residing in Iran.  The U.S. Consulate General in Dubai provides nonimmigrant services to citizens and residents of Dubai, Sharjah, Ras Al Khaimah, Fujairah, Ajman, and Umm al Quwain and certain citizens of Iran.

Post has previously made available another video on July 15, 2015 where post worked to get  travelers their visas after the CCD meltdown in June.
If your front office did this at your post, send us a note and we’ll feature your video or FB post here.

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US Embassy Abu Dhabi: American Kindergarten Teacher Stabbed to Death in UAE Shopping Mall

— Domani Spero
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On October 29, the U.S. Embassy in the United Arab Emirates issued a security message concerning potential threats against teachers at American and international schools in the Middle East:

The Embassy/Consulate wishes to notify the U.S. citizen community of a recent anonymous posting on a Jihadist website that encouraged attacks against teachers at American and other international schools in the Middle East. The Mission is unaware of any specific, credible threat against any American or other school or individual in the United Arab Emirates (UAE). Nonetheless, the Mission is working with local schools identified with the United States to review their security posture. U.S. citizens residing in or visiting the UAE should remain vigilant regarding their personal security and be alert to local security developments.

On December 3, ABC News reports that an American kindergarten teacher who is the mother of twins was stabbed to death in the bathroom of an Abu Dhabi shopping mall by a robed figure dubbed the “Reem Island Ghost.”  “The injured woman was immediately rushed to Sheikh Khalifa Medical City where she succumbed to the wounds she sustained in the attack,” Abu Dhabi police said in a statement cited by ABC News.

Via Daily Mail:

An American teacher and mother of twins was stabbed to death in a shopping centre toilet in Abu Dhabi by a suspect in a Muslim veil, police said Wednesday.

It was unclear what the motive was for Monday’s attack in the upmarket Boutik Mall on Al Reem Island, which is popular with expats.

Police said the 37-year-old victim, who worked at a nursery school in Abu Dhabi, was stabbed by a person wearing a black robe, black gloves and a niqab — a Muslim veil that conceals the face except for the eyes.
[…]
Her 11-year-old twins were taken into police care until their father arrived from abroad.
[…]
The stabbing took place on the same day as a recording attributed to IS spokesman Abu Mohammed al-Adnani urged Muslims to attack Westerners by any means, even if only to “spit on their faces”.

The Daily Mail report notes that an assailant also stabbed and wounded a Canadian while he shopped at a mall in Dhahran, Saudi Arabia, this past weekend.

Embassy Abu Dhabi has just released the following security message:

On December 1, a U.S. citizen was killed in a public restroom at a shopping mall on Reem Island in Abu Dhabi. The U.S. Embassy is working with all the appropriate authorities to seek further information. While there is no information available at this time about the nature of this crime, we use this opportunity to remind U.S. citizens of the following standing security guidance:

It is always advisable to keep your security and situational awareness levels high.

Please follow these good personal security practices:

  • Avoid large crowds or gatherings of unknown origin or circumstances when traveling in public;
  • Know where you are going and have a plan of what to do in the event you encounter demonstrations or violence;
  • Identify safe areas (for example police stations, hospitals) in your area and how to get to them quickly;
  • Tell co-workers or neighbors where you’re going and when you intend to return;
  • Minimize your profile while in public;
  • Always carry a cell phone and make sure you have emergency numbers pre-programmed into your phone such as the U.S. Embassy in Abu Dhabi (02-414-2200), and U.S. Consulate General in Dubai (04-309-4000). The emergency number for the Abu Dhabi Police, Fire, and Rescue is 999;
  • Be prepared to postpone or cancel activities for personal safety concerns;
  • Report concerns you may have to the U.S. Embassy in Abu Dhabi or the U.S. Consulate General in Dubai.

 

Abu Dhabi police released the following surveillance video that shows the suspect — wearing a traditional black robe, gloves and having a covered face.  The UAE Police reportedly said an investigation is underway into “the cause of the fight and the suspect’s motive, identity and gender.”

How?

Video via YouTube/Abu Dhabi Police:

The Abu Dhabi Police also released the following statement regarding this attack. Excerpt below:

Colonel Dr. Borshid also revealed that the Community Police began taking care of the victim’s 11-year-old twins, “The Community Police will be providing the children with shelter and other needs pending the arrival of their father (the victim’s ex-husband) from abroad. The father will be received by the Community Police, who will also cater to the needs of the victim’s family,” he said.

Colonel Dr. Rashid Mohammad Borshid condemned the hideous crime and expressed his profound regret for such an objectionable phenomenon that is alien to the Emirati society and its deep-rooted traditions. “The Abu Dhabi Police will spare no effort in order to unveil this heinous crime and bring the culprit to justice,” he stressed.

The Ministry of Interior urged the public to call 8002626 to provide any information related to the circumstances and details of the case that may help the investigation efforts.

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Senate Confirms Leaf (UAE), Osius (Vietnam), Ruggles (Rwanda), and Stanton (Timor-Leste)

— Domani Spero
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On November 17, the U.S. Senate finally got around to confirming the nominations of the following career ambassadors for the United Arab Emirates, Vietnam, Rwanda and Timor-Leste. We should note that the ambassador designate for Timor-Leste has waited for this confirmation for over 400 days.

Barbara A. Leaf – to be Ambassador Extraordinary and Plenipotentiary of the United States of America to the United Arab Emirates

Theodore G. Osius III – to be Ambassador Extraordinary and Plenipotentiary of the United States of America to the Socialist Republic of Vietnam

Erica J. Barks Ruggles – to be Ambassador Extraordinary and Plenipotentiary of the United States of America to the Republic of Rwanda

Karen Clark Stanton – to be Ambassador Extraordinary and Plenipotentiary of the United States of America to the Democratic Republic of Timor-Leste

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US Embassy Abu Dhabi: A+ for Commercial Promotion, “Below Average Scores on Every Leadership Category”

— Domani Spero
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State/OIG has just posted online its inspection report of the US Embassy in Abu Dhabi and CG Dubai, United Arab Emirates. The mission is headed by career diplomat, Ambassador Michael H. Corbin and DCM Victor Hurtado who both arrived in July 2011.

Below are some of the key judgments extracted from the publicly available report:

  • The Ambassador’s focus on business development as the mission’s primary goal has contributed to an increase in U.S. exports and created a favorable image in business circles for both the Ambassador and the embassy.
  • Front office support for the bilateral military relationship has strengthened that valuable tie. The Ambassador has been a key facilitator in gaining the release of U.S. military equipment for the United Arab Emirates, including through effective congressional testimony.
  • The Ambassador’s focus on commercial promotion has de-emphasized other important U.S. interests, such as law enforcement and illicit finance that agencies at the mission are working to advance. The Ambassador received below average scores on every leadership category in OIG questionnaires.
  • The United Arab Emirates’ strategic location and stable environment has led to an expansion of U.S. Government agencies at the embassy, without a corresponding increase in management support positions. The National Security Decision Directive 38 process is not accomplishing its purpose of subjecting proposed staff increases to careful review.
  • The embassy’s Defense Support Division contract merits comprehensive review. Issues include cost, standards of service, possible expansion, duration, and the contract’s heavy reliance on mission assistance.
  • Demand for consular services at both Embassy Abu Dhabi and Consulate General Dubai has mushroomed in recent years. Both are making progress transitioning from small-scale to medium-sized, high productivity operations. Frequent requests for special handling of routine visa cases from the front office and other parts of the mission impede this process.

The inspection took place in Washington, DC, September 3–23, 2013, and in Abu Dhabi, United Arab Emirates, between October 19 and November 7, 2013. Ambassador Marianne Myles (team leader), Michael Hurley (deputy team leader), Alison Barkley, Beatrice Camp, Roger Cohen, David Davison, Shawn O’Reilly, Keith Powell II, Richard Sypher, Joyce Wong, and Roman Zawada conducted the inspection.

Below are additional details that need a highlighter:

Staffing Quadrupled in Last 10 Years

Staffing for Mission UAE, which consists of Embassy Abu Dhabi and Consulate General Dubai, has quadrupled from 80 to 325 Americans in the last 10 years. More than 30 non-Department of State (Department) offices and agencies are present in country, and the mission houses 14 regional offices that cover the Middle East and other areas. The chancery is less than 10 years old but faces major space and infrastructure challenges. By 2017, the mission may also need to provide management support for 90 or more FMS personnel now supported by a private contractor that runs the Defense Support Division (DSD).

Mission UAE supported 1,605 temporary duty visitors and 63 VIP visitors in 2012, and the heavy visitor workload takes a toll on staff morale. All locally employed (LE) staff members are third country nationals, many from South Asia.

Mission Morale Is Poor

Morale and the housing program received the lowest scores on OIG questionnaires by a wide margin. Many complaints are caused by Abu Dhabi and Dubai being understaffed in management sections, lengthy initial stays in temporary quarters, and the location of the Al-Reef housing compound. Understaffing has a cascading effect on housing maintenance, personnel, and financial services, and subsequently on morale. Abu Dhabi and Dubai are not hardship differential posts but do receive a 25 percent cost of living allowance.

This is the second inspection conducted by State/OIG in less than 5 years. In the OIG inspection of 2010, the report noted a major challenge in  managing the unique and complex task of supporting one of the world’s largest foreign military sales accounts, amounting to some $15 billion. According to this latest OIG report, that contract is now valued at $34 million over 5 years. It appears that the challenge has not abated. Excerpt below:

Defense Support Division Contract 

Embassy Abu Dhabi and the Department determined that the existing ICASS support platform could not handle a large and rapid influx of FMS personnel and in 2011 created the DSD platform to augment embassy services. The DSD contract provides traditional ICASS administrative support services to approximately 90 FMS personnel; most of them arrived in 2012 and 2013. That number is expected to increase. The contract is for approximately $34 million over 5 years. The UAE Government pays for the contract. The embassy is responsible for overseeing it.
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According to a March 2011 memorandum of understanding between the embassy and the Department of Defense, the Ambassador is responsible for ensuring that the quality, quantity, and cost of support provided by the contractor matches the support provided to embassy staff through ICASS. The Ambassador is also responsible for reviewing performance standards to assess the services provided by DSD. At the time of the inspection, no cost audit had been planned or performed.
[…]
Extensive interviews with staff indicate that embassy leadership and staff members do not fully understand the DSD support arrangement. The embassy has received no firm estimate of the numbers of future FMS personnel who will need support, where they will be located, and what support they will require. The Department has received personnel projections and estimates, but has not shared them with the embassy.

The air show has already made huge news with multiple announcements of civil aviation deals between the U.S. and #UAE topping $100 billion. These record contracts underline the partnership and the already strong bonds that exist between the U.S. and the UAE overall and in the commercial/private business sector. (Photo via US Embassy UAE/FB)

Dubai Air Show 2013 | The air show has already made huge news with multiple announcements of civil aviation deals between the U.S. and #UAE topping $100 billion. These record contracts underline the partnership and the already strong bonds that exist between the U.S. and the UAE overall and in the commercial/private business sector.
(Photo via US Embassy UAE/FB)

 

Visa Referrals Violations

The steady stream of inquiries from other parts of the mission for updates and special handling of otherwise routine visa cases hampers efforts in both Abu Dhabi and Dubai to provide efficient services for all consular clients and are in direct violation of Department regulations. The OIG team observed many examples of these inquiries via phone and email during the inspection. 

Pressure to handle routine nonimmigrant visa cases in a special or expedited fashion has the effect of slowing down the entire standard process in both locations, undermining cooperation and trust between the consular sections and other parts of the mission, and creating an appearance of impropriety. Responding to these inquiries, often from multiple sources relating to a single case, distracts consular chiefs from managing the day-to-day operations of the sections. These inquiries are being made in violation of 9 FAM Appendix K, which permits advocacy only through a formal referral process. Both consular sections should familiarize all staff with this policy.

 

Psst — A Special Mention on Gifts

Embassy Abu Dhabi has not designated a gifts officer or standard operating procedures for disposition of gifts, as required by Department regulations. Per 3 FAM 4122.1, the gifts officer is the embassy management officer. Because gifts are used and disposed of in accordance with Department regulations governing property management and disposal, management offices often delegate this role to the general services office. The absence of a clear standard operating procedure for gifts disposition places gift recipients at risk of ethics violations.

 

Goodbye to All That — MEPI, R&R Travel Benefit

The State/OIG report recommends that the Bureau of Near Eastern Affairs (NEA) close the Middle East Partnership Initiative regional office in Abu Dhabi.  Apparently, in October 2012, the UAE government directed MEPI to end all grants within the country. With the suspension of grants in the UAE and increased restrictions elsewhere, the OIG team questions the justification for a regional MEPI office in Abu Dhabi. State/OIG notes that closure of the MEPI office would save approximately $1.5 million.

State/OIG also recommends that the Bureau of Administration eliminate the rest and recuperation travel benefit for personnel posted in Embassy Abu Dhabi and Consulate General Dubai. Elimination of R&Rs would save $260,000 on rest and recuperation travel cost.

Abu Dhabi and Dubai are non-differential posts, which normally would not qualify them for rest and recuperation travel. In May 2012, the Bureau of Administration’s Office of Allowances analyzed hardship differential questionnaires from embassies and consulate generals worldwide. It used a 12-point scoring system to determine rest and recuperation eligibility. One-hundred eighty-one missions were recertified as eligible. Another 23 missions not receiving a hardship differential, including Abu Dhabi and Dubai, were examined further using the 12-point scoring system. This analysis determined that neither Abu Dhabi nor Dubai was qualified. Abu Dhabi met the rest and recuperation criteria for only 2 of the 12 factors (climate and unusual personal hazards), and Dubai for only 3 (climate, unusual personal hazards, and communicable diseases). The allowances office recommended to the Assistant Secretary for Administration that Abu Dhabi and Dubai cease the authorization of rest and recuperation travel. 

The Bureau of Near Eastern Affairs countered this decision with memoranda from Abu Dhabi and Dubai detailing social/cultural/gender isolation, geographic isolation, climate, health conditions, and similar issues. Inspectors noted that, with the exception of climate, the post report for the United Arab Emirates addresses none of these elements. The Bureau of Administration concurred with the Bureau of Near Eastern Affairs and retained rest and recuperation travel for Abu Dhabi and Dubai.   A review of the rest and recuperation destinations indicates that Dubai remains a “regional rest break” location for employees based in Kabul. There is no justification for continuing this benefit for employees assigned to Abu Dhabi or Dubai. In FY 2013, the mission spent $260,000 on rest and recuperation travel. 

 

Front Office Leadership and Management

The report says that its most significant recommendations concern needed leadership in establishing clear priorities for the whole mission and managing growth. But there are other stuff, too. Excerpt on front office leadership and management below:

DCM Gets a Nice Mention

The DCM is respected for his sound judgment, fairness, and ability to resolve issues. He has sought to clarify the Ambassador’s goals and objectives and help section chiefs and agency heads understand them. He is engaged and has hands-on knowledge of almost every issue and problem, with one person stating what many expressed in different ways: he is the “glue that holds the place together.” Senior staff members express appreciation for his open-door policy and the access it provides.   Nevertheless, the DCM needs to focus greater attention on LE staff support, mentoring of first- and second-tour employees, housing, mission expansion, office space, and the DSD contract.

Chief of Mission  — Thumbs Up

The Ambassador has accomplished much in support of the President’s National Export Initiative. He has made significant contributions to increased U.S. exports to the UAE as evidenced by his nomination for the 2013 Charles E. Cobb Award for Initiative and Success in Trade Development. He interfaces with Fortune 500 firms and has won particular praise for the assistance he has provided to smaller companies that are less certain of how to conduct business in the region. Heads of agencies with significant trade and business advocacy responsibilities characterize the Ambassador as the most engaged chief of mission with whom they have ever worked. The Ambassador has been a key player in promoting government-to-government economic dialogue and receives high marks from the local American Chamber of Commerce for including private-sector considerations at that forum. He attends dozens of trade shows and assemblies. He is generous in introducing newer U.S. companies to UAE officials.

Chief of Mission  — Thumbs Down

The Ambassador has not focused sufficiently on his staff and the internal workings of the embassy. In OIG-administered questionnaires, his staff rated him below average in every leadership category. Segments of the embassy community, including first- and second-tour employees and LE staff, feel under-supported. Staff members reported their belief that the Ambassador does not spend enough time in the embassy and is disengaged from the community. Both Department and non-Department staff members assert the Ambassador does not have a full grasp of the mandate of their office or agency. Several employees reported that the Ambassador has never visited their offices. These factors, as measured by OIG’s questionnaires and confirmed by OIG interviews at the embassy, contribute to poor morale. A systemic analysis of the underpinnings and potential impacts of these concerns is beyond the scope of this inspection. However, these results suggest the need for a more methodical review.
[…]
The Ambassador’s focus on business has left other elements of the mission somewhat adrift. Law enforcement, illicit finance, civil society, human rights, and other policy concerns receive relatively little attention. The law enforcement working group met only once in 2013, and no agenda or minutes are on file. There has been no formal illicit finance working group since the arrival of the Ambassador and the deputy chief of mission (DCM), despite the presence of more than five agencies with responsibility for sanctions, money laundering, and similar programs. The front office needs to pay greater attention to this cluster of issues.

Pesky Stuff — Leading by Example

Speeding Fines | “One result of the Ambassador’s frequent trips to Dubai and his crowded schedule is a large number of speeding fines on his vehicle. The mission has asked the host government to reduce or eliminate these fines in both Abu Dhabi’s and Dubai’s jurisdictions. This practice is contrary to Department and mission policy.”

Inappropriate Use of USG Resources |  “The Ambassador has requested that Consulate General Dubai pay personal expediting services with the consulate general’s government credit card for his convenience. Though he reimbursed all personal expediting services, he benefited from the corporate rate and inappropriately used government resources for personal purposes.”

In 2010, the OIG report on UAE said that then COM Richard Olson (now ambassador to Pakistan) and DCM Douglas C. Greene both scored “a perfect five (on a scale of one to five) on the OIG “leadership qualities” confidential survey among non-Department agency heads before the inspection.”  Links to both reports are listed under related items.

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Related items:

-05/31/14   Inspection of Embassy Abu Dhabi and Consulate General Dubai, United Arab Emirates (ISP-I-14-11A)  [468 Kb]

OIG Report No. ISP-I-10-62A – Inspection of Embassy Abu Dhabi & CG Dubai, United Arab Emirates – June 2010 

 

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Officially In: Richard Olson – from Afghanistan to Pakistan

Ending weeks of rumors and speculation, on July 17, President Obama finally announced his intent to nominate Ambassador Richard G. Olson as the next Ambassador to the Islamic Republic of Pakistan. The WH released the following brief bio:

Ambassador Richard G. Olson, a career member of the Senior Foreign Service, Class of Minister-Counselor, served as the Coordinating Director for Development and Economic Affairs at the U.S. Embassy in Kabul from June 2011 to June 2012. He previously served as U.S. Ambassador to the United Arab Emirates from 2008 to 2011 and as Deputy Chief of Mission at the U.S. Mission to the North Atlantic Treaty Organization (NATO) in Brussels from 2006 to 2008.  Additional overseas assignments include posts in Mexico, Uganda, Tunisia, Saudi Arabia, Ethiopia, and Najaf, Iraq.  Additional Washington assignments with the State Department include posts in the State Department Operations Center, NATO Desk, the Office of Israel and Palestinian Affairs, and the Office of Iraqi Affairs.

Ambassador Olson joined the Department of State in 1982.  He received an A.B. from Brown University.

If confirmed, Ambassador Olson would succeed career diplomat Cameron Munter who not only presided the US Mission in Pakistan during one of the most turbulent phase of US-Pakistan relation but also became a casualty in the policy debate over covert actions in Pakistan. Press reports say that Ambassador Munter will depart Islamabad shortly and will retire from the Foreign Service.

DUBAI, United Arab Emirates – Deborah Jones, U.S. Ambassador to Kuwait, Richard Olsen, U.S. Ambassador to the United Arab Emirates and Brig. Gen. Bryan Benson, 380th Air Expeditionary Wing commander walk through the Department of Defense static displays at the Dubai Air Show Nov. 15, 2009. Ambassador Jones, Ambassador Olsen and General Benson took the opportunity to greet some of the Airmen assigned to the Department of Defense static display aircraft. (U.S. Air Force photo/Tech. Sgt. Charles Larkin Sr) (Released)

The good news for US Mission Pakistan —

  • Ambassador Olson is the father of two daughters but there is no mention of a wife in his biography; which probably means, there will be no question on, as the OIG report puts it, “whether she (Ambassador Munter’s wife) is overly tasking and taxing parts of the mission.”
  • Prior to his assignment to Pakistan, Ambassador Olson was the chief of mission at our embassy at the United Arab Emirates.  Apparently, those wealthy and cosmopolitan Emiratis tend to be unimpressed by the U.S. Government-sponsored exchange and other cultural programs, so his new host country where roughly three-in-four Pakistanis (74%) consider the U.S. an enemy, up from 69% last year and 64% three years ago will be a lot tougher but will not be so totally foreign. Of course, they don’t just ignore us in Pakistan, they actually hate us. And he would have to deal with the Pakistani relatives of Michele Bachmann in the conspiracy theory department like this university vice chancellor who sees nothing good coming out of five huge cranes!
  • US Mission Pakistan is undergoing an expansion; during part of his tenure at US Embassy Abu Dhabi staffing there had increased by 54%. The Pakistan mission will be much bigger but he will not be overseeing a large expansion for the first time.
  • After heavy VIP visitor traffic to and though the U.A.E. and US Mission Afghanistan, the VIP traffic to US Mission Pakistan should not be a shocker to the new mission chief.
  • While the OIG reports about official harassment in Pakistan (blog pal says harassment hasn’t been bad at all), Ambassador Olson’s embassy in Abu Dhabi had to deal with Emirate harassment on classified and unclassified diplomatic pouches, including airport confrontations.
  • According to the OIG report, Ambassador Olson and his DCM both scored a perfect five (on a scale of one to five) on the OIG “leadership qualities” confidential survey among non-Department agency heads before the inspection. Even the Department officers ranked the Ambassador and DCM favorably (averaging a score of four on the same scale). The report also says  that “Section chiefs and experienced agency heads unanimously called this the finest embassy country team experience they have had, and voted full confidence in the leadership.”  Perhaps this should bode well for the inter-agency cooperation at US Mission Pakistan?
  • Ambassador Olson also did a “a good deal of public diplomacy work and is seen as an effective and visible advocate by the U.S. business community.”

Finally, and our blog readers might like this — Ambassador Olson is, or was, a blogger. In fact, the IG report says that the ambassador’s classified blog is required reading among the Persian Gulf ’s policymakers, because “it is engaged, energetic, and current.”

Maybe we should pin a note like ? – Dear Ambassador Olson, when are you coming to WordPress?

Domani Spero

Related Items:
July 17, 2012 | President Obama Announces More Key Administration Posts

OIG Report No. ISP-I-10-62A – Inspection of Embassy Abu Dhabi & CG Dubai, United Arab Emirates – June 2010

Relates posts:

Related articles

US Missions China and Mexico: The One Million Visa Applicants Club

It’s not the end of the the fiscal year yet, but the State Department just announced that the US Mission in China (Embassy Beijing, USCG Chengdu, Guangzhou, Shanghai, Shenyang) has processed more than one million visa applications to date. US Mission Brazil is reportedly on track to become the third member of this very small club.

Consular Officers at the U.S. Embassy in Beijing and our four consulates general in Chengdu, Guangzhou, Shanghai, and Shenyang have processed more than one million visa applications to date in fiscal year 2012 while reducing the wait time for a visa interview appointment to approximately one week.

This extraordinary accomplishment represents visa processing growth of almost 43% over the same period last fiscal year, when we had processed just over 675,000 visa applications in China.

To achieve this, we increased staff, improved workflow, implemented a new pilot program waiving the in-person interview requirement in certain instances, and undertook other changes to our procedures – without compromising border security.

We are implementing permanent solutions to keep us ahead of the growing visa demand for years to come. During a June trip to China, the Department’s top consular official, Assistant Secretary of State for Consular Affairs Janice Jacobs, cut the ribbon on a reopened annex to our Embassy in Beijing, greatly increasing visa interview capacity.

China is not the only place where the State Department has achieved great success in meeting dramatic increases in visa demand. In Brazil, we have processed almost 44% more visa applications so far in FY 2012 than we did during the same period last year. In Mexico, we have processed 36% more visa applications. China and Mexico are the only two U.S. Missions that process more than one million visa applications each year, although Brazil is on track to become the third.

The accomplishments announced today reflect the Obama Administration’s commitment towards increasing U.S. jobs by encouraging more people to visit our country. For more information on the Obama Administration’s recent efforts to increase travel and tourism, please see http://www.whitehouse.gov/the-press-office/2012/05/10/obama-administration-continues-efforts-increase-travel-and-tourism-unite.

The current wait time for NIV appointments across consular posts in China is between 2-3 days.   In Mexico City, it is 24 days. Last month, USCG Guadalajara, Mexico made it as the top #8 consular post on wait time at 47 days (h/t to Consular Corner).  In Brasilia, the wait time is one day.

In related news, applicants in the UAE complained of long wait to schedule visa appointments a year after the US consulate moved to a bigger facility in Bur Dubai that was supposed to make the process smoother (see Disgruntled residents call for speedier US visit visas). Abu Dhabi currently has a 36-day wait while Dubai has 28 days.  That’s still way faster than Havana, currently the top post on wait time at 999 days.

Domani Spero