Snapshot: ShareAmerica’s “Debt-trap Diplomacy” Narrative Via Facebook/Twitter Campaigns

 

Via @StateDept’s FY 2018 Annual Performance Report | FY 2020 Annual Performance Plan (PDF/p149)

Key Indicator: Number of engagements generated by ShareAmerica content delivered to impact targeted narratives

Indicator Analysis. The Department is moving to align its content production more closely with trending social media narratives in target countries on Administration priority issues. Achieving this will require reallocation of internal resources and development of new editorial procedures. Because significant changes to IIP’s organization/mission are in the process of being implemented, IIP is unsure of the future of this particular indicator, and are not able to provide out-year targets at this time. While ShareAmerica will continue to operate, the direction and methods of evaluation for the program may be impacted.

A recent content team effort illustrates how this new editorial model can work. More specifically, the team:

• Employed analytics tools to monitor African conversations on the subject of Chinese aid. More specifically IIP sought to determine whether/how Africans drew distinctions between Chinese and American efforts;

• Identified key narratives and even phrases (“Debt-trap Diplomacy”) gaining traction in selected English, French, and Portuguese-speaking African nations and audience segments most likely to engage in those narratives;

• Developed content specifically tailored − down to the headline (“How U.S. aid avoids ‘debt-trap diplomacy’”) − to impact those narratives by contrasting development aid best practices with those that enmesh recipients in debt. IIP did not specifically address Chinese aid, but knew from our research that the target audiences could connect the dots; and

• Created Facebook and Twitter advertising campaigns (total expenditure: $1,000 total, or $8 per day/platform in each country) specifically targeting the audience segments identified during research phase.

Results:

• Digital analytics measure “post momentum” (engagement rate over previous 24 hours) at 76 times above average;

• 74 percent of respondents clicked-through to read the article;

• Fully 10 percent of respondents shared the article to their own social feeds, shares being the highest level of engagement and clearest indicator of success; and

• Facebook campaign (reach: two million) netted useful benchmarking data, allowing more precise, and inexpensive, future targeting for message reinforcement.

Indicator Methodology :

ShareAmerica content is meant to be distributed primarily on social media. IIP will assess whether social media audiences are finding the content engaging and interesting on those platforms. As a proxy for link clicks and for an engagement metric usable for a large set of articles, IIP will look at the total number of social media engagements (retweets, shares, likes, and comments) on Department ShareAmerica social media posts.

Clips:

Apparently DJT’s ALL-CAPS Tweet Functions as Deterrence Mechanism

Try it, try it, you might like it!

 

@StateDept Gets a New Automated Milkshake Machine and Twitter People Have Feelings

Posted: 2:25 am ET

 

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Trump’s Twittersation: Will FSI Soon Teach The Art of the Walk Back?

Posted: 1:10 am ET
Updated: Jan 15, 11:27 am PT
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If the President-elect continues to tweet after January 20, and every indication says that he will, how does that affect the work of diplomats? How does that impact bilateral and multilateral relationships? This is a whole new different ball game.  Will foreign governments and foreign publics learn to take Trump’s tweets “seriously, but not literally?” And how is the Foreign Service Institute now preparing public affairs officials for overseas assignments? Our officials will soon be tasked with explaining the Trump policies and pronouncements at over 275 missions abroad. Is the school now or will soon be teaching the Art of the Walk Back?  What does the Magic 8 ball look like from your desktop?  We are entertaining predictions in our comment section or contact us here.

Here’s inspiration all the way from Asia —

 

 

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Russia Responds: -35 Not Cold Enough, Will Not Expel Anyone; Trump Praises Putin’s “Great Move”

Posted: 5:53 pm PT
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Yesterday, the United States PNG’d 35 Russian officials and imposed new sanctions (see USG Declares 35 Russian Officials Persona Non Grata, Imposes New Sanctions). There was also a CNN report that the Anglo American School of Moscow was ordered shut down yesterday. The director of the school released a statement on FB today saying senior Russian officials have refuted the story and that the school is planning to open as scheduled following the holiday break.

Yesterday, MFA Russia said “We will certainly response adequately.”

Today, MFA Russia says “-35 is not cold enough.”  Russia has responded to USG actions by saying that although it has “a right to retaliate” it will not “resort to irresponsible kitchen diplomacy” but will plan “further steps to restore Russian-US relations based on the policies of the Trump Administration.”

It also says it will not expel anyone and invites “all children of US diplomats accredited in Russia to the New Year and Christmas children’s parties in the Kremlin.”

The Russian Consulate in San Francisco where some of the PNG’d officials are located tweets that “It’s so difficult to remain diplomatic… but we will.” It also released a statement on FB on its “very different, very undiplomatic feelings” saying “We hate to have to say goodbye to close to a dozen of our colleagues, our friends.”

Meanwhile, President-elect Trump has responded to Mr. Putin’s decision not to go with a ‘tit for tat’ response with a tweet praising the Russian leader’s “great move” and melted down Twitter:

The parody accounts, of course, are having a field day today and presumably, the next four years.

Da end.

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POTUS in China: A ‘Staircase Snub’, Shouting Matches, and an Apology For a ‘Mistaken’ Tweet

Posted: 2:30 am ET
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@ClintonFdn, @StateDept, @HillaryClinton Get on Twitter Moments

Posted: 3:50 am ET
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How many spring breakers drink too much and fall off hotel balconies? #SpringBreakingBadly

Posted: 3:22 am ET
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We don’t have the numbers but we suspect it’s enough to merit attention from a travel insurance company. The State Department’s Consular Affairs Twitter arm, @TravelGov caused an uproar recently for something it tweeted recently under the #springbreakingbadly hashtag.  There is now a parody account @Travel_Gov, by the way, though we’re still waiting for it to get to a “10” in funnies. In any case, we have to use the following because the original tweet had been deleted:

Somebody on Twitter complained, “I really don’t even get the tweet lol.”  Another tweeple explained, “It means don’t fall for people trying to flatter you because they may actually be trying to take advantage of you.”  Okay. That random person’s explanation would have gone down better than the Bo Derek reference. The reactions to the “not a 10” tweet were quick:

We’re wondering if the handlers were told to stand in that corner and not/not do the Twitters again until further notice. But, look, the folks at the CA bureau know more than most folks what happens when spring break turns bad. They’re the people who visits American citizens in jail, deliver the bad news to family members back home, assist victims of crimes overseas, identify bodies in morgues, and assist in the repatriation of remains, among other things.   If this uproar and attention, actually reaches the spring break traveling folks (18- to 24-year-old demographic) and save one or two and their families some spring break horror stories, then it might be worth standing in a corner even just for a bit.

The Bureau of Consular Affairs’ @TravelGov eventually apologized for the tweet.

 

We almost wished State/CA did a Spring Break Straight Talk event with real stories similar to those from the UK-FCO (see Straight Talk on Consular Work, and Consuls Don’t Do Chicken Coops, All right? and British Foreign Service Tackles Bizarre Requests: Monkey, Tattoo, Online Love and More). Or something like the Top 10 Spring Break Horror Stories from the field. Oops! The “world’s most entertaining site” did one already with 10 Terrifying Real Life Spring Break Horror Stories last year. So best read that.

Anyway, we went looking for spring break crime statistics from the State Department. A spokesperson for the Bureau of Consular Affairs told us that they do not maintain statistics on arrests of, or crimes perpetrated against, U.S. citizens overseas during Spring Break. However, anecdotal information from its posts overseas and calls to the Office of Overseas Citizens Services in Washington indicates the most common crimes against U.S. citizens overseas are scams, robberies, and sexual assaults.

Here are some of the scenarios they want people (not just spring breakers) to be aware of:

  • Travelers who unwittingly agree to carry packages from newfound local friends which contain drugs; (note: the average age of the couriers at about 59, with the oldest known courier 87 years old according to a congressional hearing in February this year).
  • Travelers who drink too much and fall off hotel balconies (note: Travel Direct Insurance says that “Motorcycles are bad enough – throw in drink, drugs and no helmet, and you’re almost guaranteed a trip to the hospital. The same goes for jumping from third floor balconies. We witness enough tragedies as it is, so PLEASE think about your personal safety, your experience and your limits when you travel. It doesn’t matter whether you are 19 and it’s your first trip overseas or 59 and have seen half the world, don’t do things that are plain stupid.”

The bureau also points to its page on international scams which notes that scams evolve constantly, and the list includes  examples and resources will help alert travelers to the indicators of some common scams.

The bureau also offers advice to travelers for spring break here, all reasonable like obeying local laws, not carrying weapons (not even a pocketknife), avoiding excessive alcohol consumption, and drugs, and other commonsense advice.

Probably the most important thing to remember while in a foreign country is the non-portability of American rights.  A U.S. citizen traveling overseas is subject to that foreign country’s laws and regulations, which sometimes differ significantly from those in the United States and may not afford the protections available to the individual under U.S. law.

Also worth noting that while Uncle Sam can provide assistance when Americans are arrested or detained abroad, consular officers cannot demand the immediate release of a U.S. citizen arrested abroad or otherwise cause the citizen to be released. They cannot represent a U.S. citizen at trial, or give legal advice, or pay legal fees and/or fines with U.S. Government funds.

 

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Secretary Kerry Back Home From Hospital, But Not For Long

Posted: 2:04 am EDT
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US Embassy Djibouti Welcomes 140 American Evacuees From Yemen, Thanks India and Djibouti For Help

Posted: 9:58 am PDT
Updated: April 14, 10:01 am PDT
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The US Embassy in Djibouti says that the crisis in Yemen has become a top priority for the embassy and that Ambassador Tom Kelly and his staff have worked very closely with their Djiboutian counterparts to provide support and assistance to the American evacuees from Yemen .

 

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More photos available here.  There was a time not too long ago when the consular section at Embassy Djibouti consisted on one entry level FSO and three local staff. We are presuming that in anticipation of the arrival of evacuees from Yemen that the CA bureau had sent additional temporary assistance to Djibouti but we have yet to confirm that.

Meanwhile, the US Embassy in Yemen announced today that another Indian naval ship, the Sumitra, is currently in Hodeidah and will be departing for Djibouti either tonight or tomorrow. As was the case two days ago, the embassy has no information on who to contact to board this ship.  The State Department Yemen Crisis page is here.

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Update 4/14/15