U.S. Secretary of State Michael R. Pompeo swears in Brian Bulatao as the new Under Secretary of State for Management with T. Ulrich Brechbühl, State Department Counselor in attendance at the U.S. Department of State in Washington, D.C., on May 17, 2019. [State Department photo by Michael Gross/ Public Domain]
Now that the new under secretary for management has been confirmed, it’s a good time to revisit Mr. Bulatao’s testimony before the U.S. Senate (see excerpt below).
The culture of empowerment created greater organizational agility and a workforce that was unleashed to take on problem sets in new ways. I certainly didn’t come up with every idea, instead I empowered our team to consider how we could do it better, fail faster, and take smarter risks. Across the board, we embraced a spirit of innovation in order to boost the speed and precision of a large organization operating in a dangerous and competitive environment.
If confirmed as the Under Secretary for Management, this is the same approach I intend to bring to the U.S. Department of State. The Department’s hard-working, patriotic, and dedicated teams deserve to have an organization that optimally utilizes their talents. And the American people must have confidence that the State Department makes the best use of their resources and provides the best practical support for our diplomatic initiatives that rely on the strength of our alliances, partnerships, and engagement.
If confirmed, I appreciate the broad management responsibility I will have for the Department’s more than 76,000 personnel – Civil Service, Foreign Service, and Locally Employed Staff – and my direct supervision over 12 bureaus and offices. These women and men serve our country in some of the most challenging places around the world, and risk their lives daily, whether serving in war zones, amidst criminal violence and disease outbreaks, and with the threat of terrorist attack. They work long hours, often separated from their families, to advance our nation’s foreign policy and support the work of diplomacy.
There is no question that the safety and security of our personnel and their families must be the highest priority. I know Secretary Pompeo cares deeply about and works hard to protect his people.
I will ensure that the Bureau of Diplomatic Security has the resources, tools, and technology and is fully integrated into Department decision-making, to most effectively perform this critical task.
I will work hard to ensure our people have secure new buildings where required, that are completed on time, on budget, and incorporate cutting-edge IT infrastructure to support the critical missions they execute globally.
If confirmed, I will seek more creative ways to staff the Department to meet today’s mission and be well positioned to meet the challenges of the future. This will include hiring the full range of expertise, from our diplomats and subject-matter experts, to our specialists in the field like medical services and facilities management, to our security personnel. Hiring the best of the best with diverse backgrounds and experiences is critical to our global mission and will be a top priority for me.
I am committed to advocating for a budget that fully funds the Department’s requirements and putting in place the appropriate oversight and metrics to ensure the Department meets its obligation to use taxpayer dollars wisely and effectively. I will support Secretary Pompeo in requesting funding that serves the national interest and will implement the appropriations law as passed by Congress.
Finally, if confirmed, I will help bring Department operations into the 21st century by modernizing its systems and programs. With so many challenges facing the United States around the world, our diplomacy demands every logistical, technological, and informational advantage we can muster. We must be aggressive in protecting our security, generating prosperity, and advancing our values. Having a State Department team that is empowered and equipped with the right tools to achieve the mission is an integral part of making that happen.
The full testimony is available to read in PDF here.