US Embassy Jamaica Shows How to Do Public Communication During a Pandemic

On March 11, US Embassy Kingston released an official response to Reports of U.S. Embassy Personnel Testing Positive for COVID-19. See US Embassy Jamaica Employee Reportedly Tested Positive of COVID-19, Routine Consular Services Suspended
On March 16, the Government of Jamaica announced a mandatory self-quarantine effective March 18: “For all persons entering Jamaica from countries where there is local transmission of COVID-19, will now be required to self-quarantine for up to 14 days. This measure will take effect from Wednesday, March 18, 2020.”
On March 17, 2020, US Embassy Kingston issued an update on the status of the COVID-19 positive employee at post, the number of employees — fourteen (14) — placed under quarantine, decontamination efforts at the embassy and its work to provide assistance to its host country. The update has been released as a press statement and also released on Twitter. The US Ambassador to Jamaica Donald Tapia has also addressed the status of the embassy staffer on Twitter.

Kingston- On Tuesday March 10, the U.S. Embassy in Kingston received information that an employee was in isolation on suspicion of COVID-19. Out of an abundance of caution, the U.S. Embassy took the following appropriate mitigation steps. In alignment with Jamaican health authorities and World Health Organization (WHO) guidelines, the staff of the entire consular section where the individual works, and anyone who came in close contact with them were ordered to remain at home and notify the embassy and the Ministry of Health & Wellness immediately if they developed symptoms related to COVID-19.

As a preventive measure, within 24 hours of the incident, the Embassy flew in from Washington, DC a U.S. Department of State decontamination team that sanitized the affected areas of the embassy.

“Today, the employee is in good spirits and recovering well. There have been no reports of local transmission via contact to any U.S. Embassy employee. In addition to addressing the embassy case of COVID-19, the U.S. mission in Kingston continues its collaborative efforts with the Government of Jamaica (GoJ) to support its nation-wide efforts to respond to the pandemic.” says Ambassador Donald Tapia.

Following the initial precautionary steps taken, the Embassy attending physician, in consultation with other medical experts conducted assessments of the staff who were ordered to remain at home and made final determination on who to remain on home quarantine. A total of fourteen (14) individuals remain at home for the remainder of the 14 days which ends on March 24th and none has developed symptoms as of today.

In addition to taking care of our mission staff community, the Embassy is also working hard to provide support to the GOJ including: an offer to MoHW of support through Embassy staff physicians and other public health professionals who can provide assistance in the areas of contact tracing, data management and clinical care if needed. The embassy is also in the process of acquiring resources from U.S. government agencies for support in the areas of medical equipment, PPE, and testing kits, to supplement GoJ’s efforts.

Tapia states, “We want to congratulate the GoJ and the Health and Wellness Ministry for its timely reporting of COVID-19 cases and aggressive containment strategy. The ministry has shown that one of the best defenses is appropriate public sensitization on preventative methods and the importance of early case recognition.”

Fighting this pandemic requires an all-hands-on-deck approach. The best way to prevent illness is to avoid being exposed to this virus. We remind all persons to follow the guidance given through the Ministry of Health and Wellness. Those who suspect that they have had exposure to COVID-19 and are displaying symptoms to self-isolate immediately and contact the Ministry of Health & Wellness at 888-ONE-LOVE (663-5683) or 888-754-7792 for further instructions.

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Burn Bag: State Department/MED – Heads in the Sand

From sickdips via Burn Bag:
“Members of the Embassy community at one post have fallen seriously ill with COVID-19 symptoms, but the State Department will not test them for COVID-19 or *MEDEVAC them. There is already limited medical capacity at many posts, which will be completely overwhelmed as the pandemic spreads. What is MED waiting for? Protecting our people should be our NUMBER ONE PRIORITY.”
*MEDEVAC – medical evacuation
** MED – State Department’s Bureau of Medical Services

Via Imgur