@StateDept Spox Explains Why Maliz Beams Left the Counselor Post – Oh, Lordy!

Posted: 2:26 am ET

 

As best we could tell, Secretary Tillerson first talked about the redesign at his agency as an “employee-led” effort on August 9, 2017 at a quick stop at the U.S. Embassy in Malaysia:

We’ve taken that information now and we’ve set up a number of work teams. Now this whole effort is led by the employees of the State Department, your colleagues. We have a steering team that helps guide them that’s chaired by Deputy Secretary Sullivan. But we really are wanting this to be an employee-led redesign effort, and it’s all about looking at how we get our work done. 

But back in July, an unnamed State Department spokesperson appeared on the July 17, 2017 Foreign Policy piece Tillerson to Shutter State Department War Crimes Office, talking about the “employee-led redesign initiative.”

So, it’s quite hilarious to read the State Department spokesperson’s response during the Daily Press Briefing of November 27 when asked about the departure of Maliz Beams.

Keep in mind that Maliz Beams did not join the State Department until August 17, 2017 (see Former Voya Financial CEO Maliz Beams Reportedly Appointed @StateDept Counselor@StateDept Now Has an Official Bio For New Counselor of the State Department Maliz E. Beams).

When asked why Ms. Beams left her post, Official Spokesperson Heather Nauert said “She said to me that she came here to set the vision for the redesign.” Further Ms. Nauert said, “She sets the vision. She’s done that for this organization. She feels that she’s accomplished that in setting the vision. She said to me, quote, “I feel good about it.”

A member of the press corps was quick to ask a fairly simple follow-up question – “in a sentence, what is the vision that she has set for the redesign?” The official response is a pretzels demo:

“Well, one of the things that we’ve said is that this is an employee-driven process. And a lot of folks made fun of this, but asking employees what they want, what changes they want, is something that is new and something that is significant, and that is something that they have been able to do to determine where there are redundancies. And that’s one of the ways that we will do that.”

Is Ms. Nauert suggesting that the “employee-driven” or employee-led” process was Ms. Beams’ vision for the redesign? And if so, how was Ms. Beams able to do this when a month before she joined the State Department, an unnamed spokesperson was already talking about the redesign in those same terms?

If the spox was not suggesting that the “employee-driven process” was Ms. Beams’ vision at the State Department, what the heck was she talking about. What was the vision-setting that Ms. Beams accomplished at the agency during her three-month tenure?

Excerpt from the transcript:

QUESTION: Why did Maliz Beams leave her post as counselor of the department?

MS NAUERT: So Maliz Beams was brought in to help pull together the redesign. That’s one of the things that the Secretary said is important to him and important to the State Department. And frankly, when you ask people here, the rank and file, what they think about the redesign, while our communications have not been fantastic – I will admit that – the – they support by and large the efforts of the redesign, acknowledging that the State Department can become more efficient and operate more effectively with the redesign.

Maliz Beams – I spoke with her earlier today at length. I was there yesterday when she announced to senior staff that she would be leaving the State Department. Maliz made the decision to resign from the State Department. She said to me that she came here to set the vision for the redesign. She has done this for many companies. She’s had a 30-year career in this line of work. She sets the vision. She’s done that for this organization. She feels that she’s accomplished that in setting the vision. She said to me, quote, “I feel good about it.” So now is the time when she decided that she wanted to step back and that it was the time for the State Department to be able to pick it up from here.

We are in phase three of the redesign right now. There are 70 initiatives that she helped enable to prepare to launch. Those initiatives are being chaired by some of our top career people who have been here for many, many years, included among them names and faces you will know: Ambassador Bill Todd, also Ambassador Marcia Bernicat from Bangladesh. They are involved in these 70 initiatives. They are people that the building knows, they are people that the building trust, they are people who love this institution. I can tell you that the Secretary is expected to speak with staff here at the State Department sometime in the near future. I don’t have a date for that just yet. And then we have our new under secretary for public diplomacy and political affairs, who will be handling some of the communications going forward.

QUESTION: She was not asked or encouraged to leave?

MS NAUERT: She made the decision to step down.

QUESTION: No, no. She couldn’t make the decision to step down after having been encouraged to consider whether to step down?

MS NAUERT: She made the decision to step down.

QUESTION: But was not encouraged or asked to step down?

MS NAUERT: Not to my knowledge. I was not in the meeting at the time, but I spoke with her. I also spoke with our deputy secretary and others about this, and this was her decision.

QUESTION: Heather, in a sentence, what is the vision that she has set for the redesign?

MS NAUERT: Well, one of the things that we’ve said is that this is an employee-driven process. And a lot of folks made fun of this, but asking employees what they want, what changes they want, is something that is new and something that is significant, and that is something that they have been able to do to determine where there are redundancies. And that’s one of the ways that we will do that. Among the other things in the redesign that has been highlighted as important to this department and it may seem kind of dopey to a lot of folks who have great computers and comms like you all do, but to get a better computer system in place. I cannot stress —

QUESTION: A better commuter system?

MS NAUERT: Computer system.

QUESTION: Oh, oh, oh. Because I was going to go all in on the better commuter system. (Laughter.) The Metro is awful.

MS NAUERT: It is extremely frustrating when you are trying to respond to press questions, for example. How many times have you all heard from me or from Robert or Robert’s predecessor, Mark Stroh, when our comms are down for a very long time? It is embarrassing. We can’t get to you, you can’t get to us. Well, imagine if we need to reach folks around the world. So that has been a problem. And that’s one of the things that the Secretary and Maliz Beams has identified as being something that we want to make more efficient and better. Okay.

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Tillerson’s Redesign Chief Leaves Office After Three Months, Meet the New Redesigner-in-Chief

Posted: 3:19 am ET

 

We blogged about Maliz Beams’ appointment back in August (see Former Voya Financial CEO Maliz Beams Reportedly Appointed @StateDept Counselor) and again when her official bio finally showed up on state.gov (see @StateDept Now Has an Official Bio For New Counselor of the State Department Maliz E. Beams).

On November 27, a State Department spokesperson confirmed to the press that Maliz Beams who was appointed Counselor of the State Department on August 17, 2017 and tasked with leading Tillerson’s redesign efforts “is stepping away from her role here at the Department of State and is returning to her home in Boston.”

In addition to the names mentioned in the BuzzFeed piece below, prior to Ms. Beams arrival at State, the redesign efforts was managed by an FSO brought back from overseas. At another point, an ambassador’s spouse was also brought in to work the redesign beat. Did we miss anyone?

The State Department statement notes that “Effective immediately, Christine Ciccone will step in to lead the redesign effort and manage its daily activities.”

BuzzFeed quotes Thomas Hill of the Brookings Institution and a former Republican staffer on the House Foreign Affairs Committee (HFAC) saying that “Beams’ departure is disappointing because she did at least have private sector experience in redesigning major organizations” and that “Now she’s being replaced by someone with very little experience with agency reform or the State Department.”

Christine Ciccone is officially Tillerson’s  Deputy Chief of Staff. Prior to landing at the State Department, she was the chief operating officer of Jeb Bush’s failed 2016 presidential campaign. She resigned late in 2015 when the Bush campaign underwent a downsizing according to the Daily Wire.  Ciccone also worked in George W. Bush’s presidential administration as special assistant to the president and before that was a longtime Senate staffer. In 2014, she headed a newly formed entity SGR LLC, Government Relations & Lobbying, a sister firm of Sphere Consulting LLC. (See Bush chief operating officer departs campaignJeb team’s chief operating officer quits. WaPo recently reported about SGR LLC).

So now Ms. Ciccone is double hatted as Deputy Chief of Staff and Redesigner-in-Chief, and Brian Hook is S/P and the all bureaus-in-one hat. We can’t wait for the next Hill briefing and the new redesign slides!

U.S. Secretary of State Rex Tillerson, joined by U.S. Senator Lisa Murkowski of Alaska, left, and Deputy Chief of Staff Christine Ciccone, prepare for a meeting with U.S./Alaska Permanent Participants to the Arctic Council in Fairbanks, Alaska, on May 10, 2017. [U.S. Air Force photo / Public Domain]

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@StateDept Now Has an Official Bio For New Counselor of the State Department Maliz E. Beams

Posted: 12:26 am ET
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On August 23, 2017, we blogged about the appointment of the new Counselor of the State Department (see Former Voya Financial CEO Maliz Beams Reportedly Appointed @StateDept Counselor).

We don’t  recall ever seeing a public announcement of this appointment. The new bio page of Ms Beams indicates that she was appointed to this position on August 17, 2017. We recall searching but not finding her official bio on state.gov. We found it this week. This position reports directly to the Secretary of State, and does not require Senate confirmation.

Via state.gov

The Counselor of the Department, Maliz E. Beams, is a principal officer who serves the Secretary as a special advisor and consultant on major problems of foreign policy and who provides guidance to the appropriate bureaus with respect to such matters. The Counselor conducts special international negotiations and consultations, and also undertakes special assignments from time to time, as directed by the Secretary.

Below is the official bio published by the State Department:

Maliz E. Beams was appointed as Counselor to the Department of State on August 17, 2017. Ms. Beams was the CEO of VOYA Financial Retirement Services, the largest publicly-traded retirement company, for several years. She previously served as President & CEO of TIAA Institutional and Individual Client Services, LLC and as President of Global Business Development for Zurich Scudder Investments. She also held senior management positions at Fleet Bank (now Bank of America), American Express, and Citibank.

Ms. Beams led highly successful organizational transformations in a variety of financial services industry sectors. She was named one of the nation’s Most Powerful Women in Finance – including six years in the top 10 – by American Banker. She was also honored by Legal Momentum for her work on shaping laws and policies that affect gender equality; and she has been listed in the Who’s Who of American Women.

Ms. Beams currently serves on several nonprofit and public company boards including: Columbia Business School’s Executive Board of Financial Studies; New England Aquarium’s Board of Directors; Mount Auburn Hospital-Harvard Medical Teaching Hospital; Vestigo Ventures’ Advisory Board; and Cetera Financial Services Board of Directors. In the past, she has also served on the boards of the Junior Achievement Worldwide Global Board of Governors and The Employee Benefits Retirement Institute.

A native of Boston, Ms. Beams earned her Bachelor Degree from Boston College and completed her post graduate Special Studies in Strategic Planning at Harvard University. She holds a Master of Business Administration degree from Columbia University.

 

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NYC Marketing Executive Steven Goldstein to be Under Secretary for Public Diplomacy and Public Affairs (R)

Posted: 1:02 am ET
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On September 15, President Trump announced his intent to nominate Irwin Steven Goldstein to be Under Secretary for Public Diplomacy. The title is actually Under Secretary for Public Diplomacy and Public Affairs (R). The WH released the following brief bio:

Irwin Steven Goldstein of New York to be the Under Secretary for Public Diplomacy, Department of State. Mr. Goldstein has been a Senior Vice President at BP Global Solutions, a consulting firm in New York City, since 2012. His recent work includes serving as a senior advisor to Winning Algorithms, a data science start-up. In his four-decade career, Mr. Goldstein has led communications, branding, and social media efforts at several large private sector companies, including as senior vice president and chief communications officer at AllianceBernstein; executive vice president and chief communications officer at TIAA-CREF; and vice president, corporate communications at Dow Jones & Company. In the public sector, he was Assistant to the Secretary and Director of Public Affairs at the U.S. Department of the Interior and served five members of the U.S. House of Representatives, primarily as Chief of Staff or Press Secretary. Mr. Goldstein earned a B.A. at the University of Arizona, Tucson.

The nominee is also known as I. Steven Goldstein and his BP Global Solutions bio notes his prior service at the Department of Interior:

Steve’s experience includes seven years as Executive Vice President and Chief Communications Officer for TIAA, a Fortune 100 financial services firm providing retirement security to individuals in the not-for-profit sector. As Vice President and Chief Communications Officer for Dow Jones/The Wall Street Journal, Steve helped guide one of the world’s premier newspapers through a major redesign and through the tumultuous period following the terrorist attacks of September 11, 2001. In the administration of President George H.W. Bush, Steve served as an Assistant Secretary and the Director of Public Affairs at the U.S. Department of the Interior.  He previously was a press secretary and chief of staff on Capitol Hill.

There’s also another potential connection to the current denizens of Foggy Bottom. The nominee was EVP and Chief Communications Officer  for TIAA.  Maliz Beams, the former CEO of Retirement Solutions at Voya Financial recently hired as State Department Counselor was also previously the Chief Executive Officer of TIAA-CREF Individual and Institutional Services, LLC (see Former Voya Financial CEO Maliz Beams Appointed @StateDept Counselor).

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