@StateDept’s Problematic Information Security Program and Colin Powell’s Wired Diplomatic Corps

Posted: 2:10 am EDT
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Via the AP:

Clinton approved significant increases in the State Department’ information technology budgets while she was secretary, but senior State Department officials say she did not spend much time on the department’s cyber vulnerabilities. Her emails show she was aware of State’s technological shortcomings, but was focused more on diplomacy.
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Emails released by the State Department from her private server show Clinton and her top aides viewed the department’s information technology systems as substandard and worked to avoid them.

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click here to view pdf file

The report does not include specific details on the “significant increases” in the IT budget. Where did it go? Why did the Clinton senior staff suffer through the State Department’s antiquated technology without any fixes?

In contrast, here is Colin Powell’s Wired Diplomatic Corps:

Another disturbing aspect of State Department life prior to 2001 was the poor condition of its information technology (IT). Independent commissions warned the organization’s computer networks were “perilously close to the point of system failure” and “the weakest in the U.S. government.” Inadequate funding, concerns over IT security, and simple bureaucratic inertia were all contributing factors. Powell came to an institution in which his employees relied on an antiquated cable messaging system, slow, outdated computers and as many as three separate networks to do their daily work. At several posts diplomats did not enjoy full access to the Internet or the department’s classified network. Such realities were troubling for a new secretary of state, who had served on American Online’s board of directors and considered Internet access an indispensable resource in his own daily life. Powell believed effective twenty-first diplomacy necessitated a modern communications system at State and made its establishment a top priority.

As with embassy construction and security, Powell successfully garnered the financial resources to make substantial quantitative and qualitative improvements in the organization’s information technology. For instance, a secure unclassified computer network with full Internet access was extended to 43,500 desktops during his tenure, making the State Department a fully wired bureaucracy for the first time in its history. This goal was reached in May 2003, under budget and ahead of schedule. Shortly thereafter a modernized classified network was installed at 224 embassies and consulates — every post that the Bureau of Diplomatic Security deemed eligible for such technology. In addition, a Global IT Modernization (GIT-M) program was launched to ensure that all computer hardware is kept state-of-the-art through an aggressive, four-year replacement cycle. Other changes equipped the institution with cutting-edge mainframes, updated secure telephones, and wireless emergency communication systems. Most recently, the State Department began under Powell’s leadership to replace its decades old cable and e-mail systems with one modern, secure, and fully integrated messaging and retrieval system.

These impressive technological changes were complemented by the creation of a new 10-person office for e-Diplomacy in 2002. The unit was established to support State’s information revolution by finding ways to increase organizational efficiency through information technology, making the newly installed systems user-friendly, and continuing to identify new ways to send, store and access information. Furthermore, IT security was enhanced considerably. One department report indicated that by August 2004, 90.4 percent of State’s operational systems had been fully authorized and certified, earning the department OMB’s highest rating for IT improvement under the President’s Management Agenda (PMA). In part, achievements of this type were facilitated through Powell’s hiring of 530 new IT specialists (while controlling for attrition). Through an aggressive recruitment and retention program based on incentives and bonuses, the department’s vacancy rate for such positions, which was “over 30 percent five years ago, [was] essentially eliminated.” As with congressional relations and embassy construction and security, State’s information technology was enhanced significantly under Powell’s leadership.

Read in full here via American Diplomacy — The Other Side of Powell’s Record by Christopher Jones.

So, among the more recent secretaries of state, one stayed home more than most. Secretary Powell knew the IT systems were substandard and he went about making the fixes a priority; he did not hand it off to “H” to lobby Congress or simply talked about the State Department’s “woeful state of civilian technology.” 

Below is a clip from OIG Steve Linick’s Management Alert for recurring information system weaknesses spanning FY2011-FY2013.  The actual FISMA reports do not seem to be publicly available at this time:

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The FISMA audit dated October 2014 says:

[T]he Chief Information Security Officer stated that the Bureau of Information Resource Management, Office of Information Assurance (IRM/IA), received a budget of $14 million in FY 2014, an increase from $7 million in FY 2013.6 A majority of the budget was used for contractor support to improve FISMA compliance efforts.

We identified control deficiencies in all [Redacted] (b) (5)  of the information security program areas used to evaluate the Department’s information security program. Although we recognize that the Department has made progress in the areas of risk management, configuration management, and POA&M since FY 2013, we concluded that the Department is not in compliance with FISMA, OMB, and NIST requirements. Collectively, the control deficiencies we identified during this audit represent a significant deficiency to enterprise-wide security, as defined by OMB Memorandum M-14-04.

We have been unable to find the FISMA reports during all of Rice, Clinton and Kerry tenures. We’ll keep looking.

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State Department’s Computer Systems Hacked, 5th Known Agency Breach This Year?

— Domani Spero
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Just the bit of bad news you don’t need to start your Monday:

 

Below via WaPo:

The State Department did not seek to publicize that it had been hacked. On Friday, it announced that “maintenance” would be done to the unclassified network during a routine, scheduled outage. But on Sunday, after the Associated Press first reported the breach, officials acknowledged they had found traces of suspicious activity in their system and were updating security in the middle of a scheduled outage. In a sign of how complete the shutdown was, duty officers were using Gmail accounts.

A senior State Department official, who spoke on the condition of anonymity to discuss the breach, also told WaPo that “none of the department’s classified systems were compromised.”

Would State report publicly the classified intrusion if those systems were compromised?

This report follows the confirmation of a hack at the National Oceanic and Atmospheric Administration which reportedly forced cybersecurity teams to seal off data vital to disaster planning, aviation, shipping, etc. this past September, the reported breach of the computer networks of the United States Postal Service, compromising the data of more than 800,000 employees and a breach at the White House.  In June this year, the WSJ also reported the breach of computer systems at the Office of Personnel Management, which stores data on federal employees.

An unnamed official told nextgov.com that State is bolstering the security “of its main unclassified network during a scheduled outage of some Internet-linked systems.” The site, nextgov.com says it is “unclear why officials waited until this weekend to disconnect potentially infected systems at State.”

As of this writing, the State Department’s mobile access (go.state.gov) is down with the following notice: “The Department is currently experiencing an ongoing, planned outage to upgrade our network.  during this event, mobile access (GO) will be unavialable.  We apologize for any inconvenience this may cause you.  For questions or more information, please contact the IT Service Center at 202-647-2000.”

We understand that GO will be down until further notice and may need to be rebuilt. A mobile copy is currently live at http://m.state.gov.

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In totally unrelated news, and nothing/nothing whatsoever to do with this reported hack — State/OIG on November 7, published its Audit of Department of State Information Security Program.  The report is readable if you don’t mind the redacted parts:

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Below is an excerpt:

Information technology security controls are important to protect confidentiality, integrity, and availability of information and information systems. When they are absent or deficient, information becomes vulnerable to compromise.[REDACTED]
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Although we acknowledge the Department’s actions to improve its information security program, we continue to find security control deficiencies in multiple information security program areas that were previously reported in FY 2010, FY 2011, FY 2012, and FY 2013. Over this period, we consistently identified similar control deficiencies in more than 100 different systems. As a result, the OIG issued a Management Alert in November 2013 titled “OIG Findings of Significant and Recurring Weaknesses in the Department of State Information System Security Program” that discussed significant and recurring control weaknesses in the Department’s Information System Security Program [REDACTED B(5)]

The FY 2013 FISMA audit report contained 29 recommendations intended to address identified security deficiencies. During this audit, we reviewed corrective actions taken by the Department to address the deficiencies reported in the FY 2013 FISMA report. Based on the actions taken by the Department, OIG closed 4 of 29 recommendations from the FY 2013 report.
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We identified control deficiencies in all [Redacted] (b) (5)  of the information security program areas used to evaluate the Department’s information security program. Although we recognize that the Department has made progress in the areas of risk management, configuration management, and POA&M since FY 2013, we concluded that the Department is not in compliance with FISMA, OMB, and NIST requirements. Collectively, the control deficiencies we identified during this audit represent a significant deficiency to enterprise-wide security, as defined by OMB Memorandum M-14-04.
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Although we found the Department’s Computer Incident Response Team (CIRT) Standard Operating Procedures aligned with NIST SP 800-61, Revision 2,39 procedures do not clearly state all the bureaus, offices, and organizations that require notification prior to closing an incident. As a result, DS/SI/CS did not report all incidents to the U.S. Computer Emergency Readiness Team (US-CERT) as required. Specifically, 1 out of 22 (5 percent) security incidents we tested was not reported to the US-CERT, even though it was a Category 4 incident and involved potential classified spillage. If the Department does not report data spillage incidents (potential or confirmed) to US-CERT within the established timeframes, US-CERT may not be able to help contain the incident and notify appropriate officials within the allotted timeframe.

According to State/OIG, Category 4 incidents are incidents involving improper usage of Department systems or networks (that is, a person that violates acceptable computing use policies).

According to OMB Memorandum M-14-04, a significant deficiency is defined as a weakness in an agency’s overall information systems security program or management control structure, or within one or more information systems that significantly restricts the capability of the agency to carry out its mission or compromises the security of its information, information systems, personnel, or other resources, operations, or assets. via

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Related item:

Audit of Department of State Information Security Program; Published On: November 07, 2014; Report Date: November 2014; Report Number: AUD-IT-15-17; View Report: aud-it-15-17.pdf