Posted: 12:14 am ET
Posted: 12:14 am ET
Note: We received the following letter as a submission to the Burn Bag. As most of our readers know, the Burn Bag submissions are by design short (though not always sweet) but we’ve decided that this letter merits an exception because it provides our readers a perspective that’s different from the currently prevailing one.
In his book Political Order and Political Decay, Francis Fukuyama makes a powerful argument that the “quality of the American government has been deteriorating steadily for more than a generation.” This is in stark contrast to alarmist news articles asserting that the State Department’s current problems began on the day of Donald Trump’s inauguration. Leading the most recent and vocal charge, Foreign Service Officer Elizabeth Shackelford’s much publicized resignation letter has been touted as a symbol of plunging morale and dysfunction within the Department. Shackelford follows the narrative that Secretary Tillerson wants to gut State and diminish the role of diplomacy. Yet underlying these assertions is a misconception of what a healthy State Department looks like. They also fail to grasp interagency dynamics that outlast successive administrations.
In an example of unqualified assertions, former Counselor of the Department Eliot Cohen penned a recent op-ed skewering Secretary Tillerson’s redesign efforts as “management-jargon-laden reforms…that demoralized the Foreign Service.” I cannot argue with the recognition of a demoralized Foreign Service. Change is hard and selling it to our community of stakeholders has never been easy. Secretary Tillerson and his team have thus far failed to communicate the redesign’s benefits, but honestly, in the current politicized environment, would they have been able to? If the Foreign Service wants to reclaim our standing as non-partisan professionals, we should look at the problems the redesign is meant to address and work to shape the discussion, rather than opt out or disrupt from within.
Secretary Tillerson started his redesign by asking a simple question “what is the Department of State’s mission, and how can it best achieve goals and objectives?” While this can easily be dismissed as Diplomacy 101, it is a necessary question to ask. Unlike the military, the State Department operates at the behest of our political leadership and Congress. Inherent to both are special interests groups that back them. So while politicians breathe new life and ideas into the bureaucracy, over time they have also contributed to a dilution of State’s mission – heaping pet projects and cumbersome reports onto a Department unable to handle them. The result has been an erosion of State’s autonomy and increasing overlap between conflicting priorities. Every year we process over 300 congressionally mandated reports on topics ranging from intellectual property and labor issues to democracy promotion and counterterrorist financing. All of these issues have merit, yet how can an embassy advance broader U.S. interests when it has officers asking host governments to pass laws strengthening IPR protection, counterterrorist financing, and trafficking in persons all at the same time? The outward message gets diluted. If everything is a priority, nothing is.
The energy and zeal with which dedicated foreign and civil servants advance the various issues in their portfolio should be commended. Likewise, it is important to understand their frustration when a new administration determines that their work is no longer a priority. That said, creating a more streamlined, mission focused State Department will necessarily leave some stakeholders disillusioned. As we have seen, even the prospect of change has riled a bureaucracy that has grown accustomed to protecting its budgets and issue areas at the expense of broader coherency and efficiency. As a low-level FS-03, I do not claim to know what the Department’s priorities should be. But it is healthy for the Secretary to ask questions on whether we should promote democracy over institution building or freedom over good governance.
Shackelford’s assertion that high-level departures and resignations over the past year have handicapped U.S. diplomacy is misguided. For nearly a decade there has been a group of senior FSOs that have traded ambassadorships and leadership positions amongst each other, effectively blocking much needed generational change. While these FSOs all served with distinction and the way they were pushed out was unbecoming of their decades of service, we should not mourn their loss.
Cohen claims that Secretary Tillerson’s “incapacity at finding and pushing through appointees” crippled his effectiveness. And to that I ask, would Cohen prefer self-serving political hacks instead? While congressional and political oversight prevents bureaucracies from “running amuck,” political patronage has the opposite effect, usually serving to advance narrow short-term interests. In the United States political loyalty is rewarded with positions in government, often (but not always) to the detriment of bureaucratic autonomy and the ability to create long-term strategy. The fact that Secretary Tillerson chose to rely on FSOs in acting positions, elevating their status and providing them increased stature, demonstrates the value he places on their experience and expertise. When pundits complain about a leadership vacuum at the State Department, I have to wonder: where is the Foreign Service Association in standing up for career FSOs like Susan Thornton and Francisco Pamieri who have successfully led their respective bureaus?
So why, if Secretary Tillerson wants to reform the Department, has he enthusiastically embraced a 30% budget cut? Let’s start by looking at the role congress plays in forcing pet projects on the Department and reducing bureaucratic efficiency with a maze of regulations and mandated reports. Congressional micro-management has decreased State’s effectiveness, forcing skilled bureaucrats to spend time on creativity stifling administrative work rather than formulating policy and strategy. Funds for pet projects are cheered at the time they are allocated, but it takes people, time, and money to spend money. Once an initiative is introduced it becomes embedded in the bureaucracy and takes on a momentum that is difficult to reign in. Temporarily cutting funds is one of the best ways to force difficult decisions. It also helps signal to special interest groups that the Department is going to be prudent in deciding which issues it will take on.
Asserting that the Department’s decline started on January 20, 2017 makes it easy to forget the neglect of previous Secretaries and helps us brush off the necessary, but painful, changes Secretary Tillerson is trying to push through. It also serves to absolve the bureaucracy for its complicity in facilitating State’s declining influence. I witnessed our collective failings first hand staffing Department principals. Information memos often came up with boilerplate jargon, offering no useful insights or recommendations. Briefing checklists were full of platitudes but lacked tangible goals the principal needed to achieve during his/her meeting. It is no wonder Secretary Tillerson expanded the policy planning staff.
I do not know if Secretary Tillerson’s redesign will be successful. I do not know if he is adopting the right approach or tactics. What I do know is that if the State Department continues on the same course it will permanently cede influence to political appointees at the NSC and their backers at partisan Washington think tanks. I also know that if the Foreign Service gets mired in partisan rhetoric and the political buzzwords of the day, it will lose any remaining support it has in congress and with the American public.
The American people need career diplomats, not only to develop policy and strategy, but also to help conserve and pass down to future administrations the democratic values and diplomatic traditions that have made this country great. Sadly, our ability to deliver on this mission has been in decline for decades – a bloated NSC is just one example how State has failed to provide the executive branch with what it needs. Stemming this institutional decay will require a Secretary willing to take political punches and a bureaucracy ready to suffer through a period of painful change. Self-serving resignation letters full of unqualified assertions are not bold statements. They are an abdication of responsibility that reinforces stereotypes of the State Department as a “deep state” bureaucracy acting outside the interests of the American people. Nothing could be further from the truth.
Posted: 1:55 am ET
Foreign Service Officer Elizabeth Shackelford, a midlevel officer assigned as a Political Officer to U.S. Embassy Somalia based in Nairobi resigned from the State Department on December 8. Her resignation letter (PDF) was published by Foreign Policy on December 10.
Elizabeth Shackelford, most recently serving as a political officer based in Nairobi for the U.S. mission to Somalia, wrote this resignation letter to Tillerson because the administration had abandoned human rights & has shown disdain for the State Department’s diplomatic work. pic.twitter.com/Jd1ob1e06i
— Josie Jo (@LetHopePrevail) December 10, 2017
U.S. diplomat & rising star @ the @StateDept has issued a scathing resignation letter, #ElizabethShackelford who recently served as a political officer based in NBI 4 the @US2SOMALIA, wrote to Tillerson "because the admin had abandoned human rights as a priority & shown disdain.. pic.twitter.com/Uw7J8oyXBZ
— Abdisalam Aato (@AbdisalamAato) December 9, 2017
Proud of my friend and badass foreign service officer @lizzyshackelfor for stepping up and calling out this administration’s deliberate dismantling of US diplomacy. Keep eyes on her for more #elizabethshackelford https://t.co/RkQRTzsP2O
— Whitney Kassel (@whitneykassel) December 10, 2017
Elizabeth Shackelford said she was “shocked” when Rex Tillerson told department employees that advancing human rights across the globe “creates obstacles to our ability to advance our national security interests.“https://t.co/JGbFFZvJmO
— Jade Walker (@jadewalker) December 13, 2017
EXCLUSIVE: Tillerson’s proposed State Dep't changes make it “really obvious” that he doesn’t appreciate “the value of the people” doing diplomatic groundwork, says Elizabeth Shackelford, a US diplomat who resigned her post in disgust last week. Airs 8pmCET @cnni & 11pmET @PBS. pic.twitter.com/fuFoDMKQXC
— Christiane Amanpour (@camanpour) December 14, 2017
Elizabeth Shackelford, a senior U.S. diplomat, resigned over the weekend, blasting Trump and Tillerson's "stinging disrespect" for foreign service. Former U.S. diplomat @BradyKiesling discusses what this means for the U.S. establishment https://t.co/luzqxuo5uJ pic.twitter.com/KqV2KI2m1k
— Loud & Clear (@loudclearradio) December 12, 2017
AND NOW THIS — check out this thread (click on date) for the online conversation.
FYI – This diplomat is/was an FS 03. (You know what rank that is, right?) And is one person. https://t.co/xt8Tq8bvaf
— Matt Lee (@APDiploWriter) December 10, 2017