FSGB: When Voluntary Curtailment Is NOT Truly Voluntary

 

This is part 1 of two parts we want to post about this specific grievance case. We want to highlight this part of the curtailment process that’s called “voluntary” because it was not a voluntary one, but a “coerced voluntary curtailment”. We have no idea who are the individuals involved in this case, of course, but we are aware of how the so called “voluntary” curtailment has been misused and far from being voluntary in other cases in the past.
The chief of mission was supposed to “ensure that rigorous standards apply to curtailment requests.” Whatever standards were applied in this case could not be called rigorous by any stretch of the imagination. Good grief, the ARSO wrote a false report! As if that was not enough, a supervisor engaged in deceitful behavior. And State basically shrugged its admirable shoulders, and said who cares?
Record of Proceedings
FSGB Case No. 2019030 | September 30, 2020
INTERIM DECISION  (CORRECTED 10/05/2020)

We find here that the procedures for curtailing grievant violated 3 FAM 2443.2. The due process provisions of the regulation were not
followed. Grievant was given an ultimatum to voluntarily curtail, or he would be involuntarily curtailed, when the Ambassador had limited information and the grievant had not been given any of the due process rights outlined in 3 FAM 2443.2 and the guideline cables provided below.
The applicable FAM, 3 FAM 2443.2 Involuntary Curtailment at Request of Chief of Mission, reads:

a. If the chief of mission determines that curtailment of an employee’s tour of duty would be in the best interests of the post [or] the employee, the chief of mission may ask that the employee’s tour of duty be curtailed immediately.

b. If the employee is an employee of the Department of State, the chief of mission should submit a request through the DIRGEN [Director General] channel to the Director General of the Foreign Service requesting curtailment of the employee. The request must:


(1) Include background information on any incidents that support the request;

(2) Confirm that the employee has been informed of the request and the reasons therefore; and

(3) Confirm that the employee has been advised that he or she may submit comments separately.


c. If the employee requests curtailment, the chief of mission should use the DIRGEN channel to:


(1) Inform the Director General of the chief of mission’s support of the employee’s request; and

(2) Explain fully the circumstances that, in the chief of mission’s judgment, justify immediate curtailment.


d. Except in cases of serious misconduct, criminal activities, or actions that have serious security implications, a chief of mission may offer the employee the alternative of submitting a request for immediate voluntary curtailment. If the employee is an employee of another agency, the request should be submitted to [their appropriate officials]. … The same supporting information required in 3 FAM 2443.2 should be used in requesting curtailment.57

According to the Decision Memo, the Ambassador invoked 16 STATE 27226, issued on March 14, 2016, Chief of Mission Instructions Regarding Conduct and Discipline Abroad, to determine that curtailment was necessary in this case. The summary describes the cable as the
first of two issued that date to provide guidance on conduct and discipline issues. The cable notes that COMs have full legal authority for the supervision of all government executive branch employees in that country.

The other memo issued on the same date, 16 STATE 27212, Curtailment of Employees Based on Conduct and Disciplinary Issues (Checklist), provides detailed procedures for handling curtailments. Among the relevant paragraphs are:

Par. 1. Curtailment may include the employee’s immediate departure from post, and can be voluntary or involuntary. As COM, you must ensure that rigorous standards apply to curtailment requests. Curtailments disrupt lives of employees and entail high professional and monetary cost from the Service in terms of lost productivity, service, and frequently, investment in training. Therefore, this authority must be used with judicious care and restraint.

Par. 2. If you, as COM, determine that curtailment of an employee’s tour of duty would be in the best interests of the post [or] the Service … you may request that the employee’s tour of duty be curtailed immediately. Per 3 FAM 2443.2, you should submit a request through the DIRGEN [Director General] channel to the Director General of the Foreign Service. The curtailment cable request must:

o include background information on any incidents that support the request;

o confirm that the employee has been informed of the request and the reasons therefor; and

o confirm that the employee has been advised that he or she may submit comments separately.

..HR strongly encourages post to share the request cable with the employee so the employee has the full report on which he/she can send comments.

Par. 3. Except in cases of serious misconduct, … you may offer the employee the option to request immediate voluntary curtailment in lieu of involuntary curtailment. If the employee requests voluntary curtailment, he/she should request immediate curtailment through the HR channel in a message addressed to his/her Career Development Officer (CDO) in HR/CDA (see para. 19 [checklist]). As COM, please ensure that you use the DIRGEN channel to confirm your support, or opposition to, the employee’s request and explain fully the circumstances that justify immediate curtailment.


Par. 13. Curtailments should first be vetted by a management team at post. …. Proper vetting throughout the process then allows the COM to be better able to determine whether to move forward with the curtailment request.


Par. 14. In all cases, the DIRGEN cable must include background information on the incident (s) that supports post’s decision. Except for cases of directed curtailment, the cable must confirm that the COM has discussed the proposed action with the employee and also confirm that he/she may submit separately, either by cable via the DIRGEN channel or email to the DG Direct e-mail address, any comments about the curtailment. HR will not approve any curtailment request that comes without supporting information.

Par. 19. D. [H]as the employee had the opportunity to discuss the situation with the DCM?


Par. 20. As applicable, the above elements should be addressed in a DIRGEN cable. The Department is committed to making the curtailment system work for the good of the Service and our employees, protecting both the authority of management and the rights of employees.

Grievant’s decision to curtail was not truly voluntary. Grievant did not initiate the curtailment. The Ambassador, according to what the RSO and HR told grievant on January 12, had decided that grievant had a choice to either curtail voluntarily or involuntarily. In doing so, he was exercising his right under 3 FAM 2443.2d to give the employee the option of taking a voluntary curtailment in lieu of an involuntary one. Given that ultimatum, the only way to prevent the potential adverse career effect was to choose “voluntary” curtailment. According to grievant, he was also given the inducement that if he chose “voluntary” curtailment, “all this,” which he could reasonably understand to mean any type of charge against him, would be withdrawn. Given the lack of denials, we credit grievant that this statement was made. Yet we know that, on January 14, before the curtailment took effect, the ROI had been closed without action by DS and referred to S/OCR. The case was not going away.

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Ten Ex-Directors General Call on the SFRC to Oppose Stephen Akard’s Confirmation

Posted: 2:30 pm PT

 

We previously blogged about the nomination of Stephen Akard as Director General of the Foreign Service and personnel chief of the State Department.

To-date, we have not heard from AFSA, the professional association and labor union of the United States Foreign Service, or its position on this nomination that has roiled the career service.

On December 8, ten former Directors General publicly opposed the confirmation of Mr. Akard as Director General. They have sent individual letters to each member of the Senate Foreign Relations Committee and call on the Senators not to confirm the nominee. We are publishing the text and the names of the signatories below:

We, the undersigned, served as Director General of the Foreign Service and Director of Human Resources at the Department of State and all of us had previous service as ambassadors before assuming that position. Our service as Directors General spans over a quarter century. 

We write today to urge you to vote against the nomination of Stephen Akard for the Director General position. In doing so, we are not questioning the right of the President to nominate a person of his choosing to this position nor do we question the legality of the nomination. We have no personal animus toward Mr. Akard and believe that Mr. Akard might well be suitable for other senior positions in the State Department. Rather, we write out of deep concern that he is not qualified for the enormous responsibilities of this position.

The Director General is at the apex of the Department’s personnel system, responsible for maintaining the professionalism of employees to whom we entrust the security and well-being of the United States in the global environment. The DG provides oversight and guidance as Chair of the Board of the Foreign Service to the entire Foreign Affairs community. He or she must be conversant with the vast array of laws and procedures that serve as a basis for the personnel system. For that reason, the Foreign Service Act stipulated that the incumbent had to come from the professional Foreign Service.

While the nominee meets the definition of the law, Mr. Akard does not have the experience, hence the knowledge, required to perform in this position. We honor the nominee’s eight years in the Foreign Service at the entry and lower midlevel ranks of the Service. However, service at that level gives the person no experience at the level of senior management where critical decisions are made. The Director General fulfills a position equivalent to a military Service Chief. This nomination would be like nominating a former, out of the army, captain to replace the four-star Chief of Staff of the Army.

Service in senior positions and first-hand experience become critical when the Director General is called upon to advise ambassadors, undersecretaries and assistant secretaries on personnel matters. While staff can advise on the rules it is up to the Director General to advise on exceptions. This is precisely the kind of judgment for which the nominee lacks the relevant background.

In addition, personnel in the Department of State include Civil Service and locally employed staff as well as Foreign Service. Civil Service employees work under a different system than Foreign Service while performing critical functions in support of the conduct of U.S. foreign policy. Locally employed staff have yet different rules. The nominee has no relevant experience managing multiple personnel systems.

A significantly important attribute for successful service as Director General is the regard that employees have for the individual serving in the position. The Director General must be well respected, admired for his or her leadership and honesty and integrity. Employees, many of whom have or are serving in dangerous positions must have confidence that the incumbent understands their concerns, most likely has seen or experienced the same or similar situations as that of the employee, and thus will make fair and just decisions. He or she must deal daily with the many factors affecting recruitment including increasing the diversity of the Department, promotion, discipline, family issues, and retirement. The Director General must have the knowledge and experience to advise the Secretary of State and the Undersecretary for Management on the realities of the global personnel system. The nominee has no experience that would reassure State employees that he understands the personnel system or will stand for them when the inevitable crises occur.

The ability to counsel is central to an effective Director General. All of us devoted considerable care in mentoring employees. This mentoring occurs at all levels in the personnel system, from ambassadors facing issues in their embassy to entry level officers seeking guidance on their careers. The nominee may be gifted in interpersonal relationships, but that is undermined if the incumbent cannot relate to those seeking his advice.

In conclusion, we ask that you not advance this nomination. A strong professional personnel system is vital to the nation’s security. It must be led by a person who has risen through the ranks to senior positions enabling the incumbent to make vital decisions both for the Department at large and the individuals as well.

Thank you for your serious consideration of our concern and your support for a strong professional and well-trained team at the State Department to carry out the vital mission of promoting and protecting America’s interests around the world.

The letter above was signed by the senior officials listed below. These are ten of the last twelve Directors General with tenures that spanned from 1989 to 2013. The two DGHRs who are not signatories are Harry Keels Thomas Jr.  who served from 2007–2009, and is currently the U.S. Ambassador to Zimbabwe, and Arnold A. Chacon who served as DGHR from 2014-2017 (see DGHR Arnold Chacón Steps Down, One More @StateDept Office Goes Vacant).

Ruth A. Davis
Director General (2001-03)
U.S. Ambassador to the Republic of Benin (1992-95)

Edward W. Gnehm, Jr.
Director General (1997-00)
U.S. Ambassador to Kuwait (1991-94), USUN (1994-97), Australia (2000-01), and Jordan (2001-04)

Marc Grossman
Director General (2000-01)
U.S. Ambassador to Turkey (1994-1997)

Genta Hawkins Holmes
Director General (1992-95)
U.S. Ambassador to Namibia (1990-92) and Australia (1997-00)

W. Robert Pearson
Director General (2003-06)
U.S. Ambassador to Turkey (2000-03)

Edward J. Perkins
Director General (1989-92)
U.S. Ambassador to Liberia (1985-86), South Africa (1986-89), United Nations (1992-93), and Australia (1993-96)

Nancy J. Powell
Director General (2009-11)
U.S. Ambassador to Uganda (1997-99), Ghana (2001-02), Pakistan (2002-04), Nepal (2007-09), and India (2012-14)

Anthony C.E. Quainton
Director General (1995-97)
U.S. Ambassador to Central African Republic (1976-79), Nicaragua (1982-84), Kuwait (1984-87) and Peru (1989-92)

George M. Staples
Director General (2006-07)
U.S. Ambassador to the Republic of Rwanda (1998-01), and to the Republics of Cameroon and Equatorial Guinea (2001-04)

Linda Thomas-Greenfield
Director General (2012-13)
U.S. Ambassador to Liberia (2008-12)

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