Trump’s New E.O. Launches Wrecking Ball at the Civil Service

 

On October 21, Trump issued an Executive Order on Creating Schedule F In The Excepted Service:

“Pursuant to my authority under section 3302(1) of title 5, United States Code, I find that conditions of good administration make necessary an exception to the competitive hiring rules and examinations for career positions in the Federal service of a confidential, policy-determining, policy-making, or policy-advocating character. These conditions include the need to provide agency heads with additional flexibility to assess prospective appointees without the limitations imposed by competitive service selection procedures. Placing these positions in the excepted service will mitigate undue limitations on their selection. This action will also give agencies greater ability and discretion to assess critical qualities in applicants to fill these positions, such as work ethic, judgment, and ability to meet the particular needs of the agency. These are all qualities individuals should have before wielding the authority inherent in their prospective positions, and agencies should be able to assess candidates without proceeding through complicated and elaborate competitive service processes or rating procedures that do not necessarily reflect their particular needs.”
[..]
Schedule F. Positions of a confidential, policy-determining, policy-making, or policy-advocating character not normally subject to change as a result of a Presidential transition shall be listed in Schedule F. In appointing an individual to a position in Schedule F, each agency shall follow the principle of veteran preference as far as administratively feasible.”

FedWeek notes that the “estimates of the potential number of employees affected range from the tens of thousands to 100,000 or more.”
The Partnership for Public Service released a statement that says in part ““Our civil service is the envy of the world and must be strengthened and enhanced. Without strong safeguards, the risk of hiring and firing for political reasons is high. The president’s executive order creating a new Schedule F job classification is deeply troubling and has the potential to impact wide swaths of federal employees over the next few months without engagement from Congress, civil servants and other key stakeholders.”
On October 27, 2020, H.R. 8687: To nullify the Executive Order entitled “Executive Order on Creating Schedule F In The Excepted Service”, and for other purposes was introduced in Congress. Of course, this bill must be passed by both the House and Senate in identical form and then signed by the President to become law.
The new E.O. which amends the Civil Service rule, requires a preliminary review of positions covered within 90 days of the issuance of the order, that places the due date on January 19, 2020, a day before the presidential inauguration of 2021. A complete review is due within 210 days, which is August 19, 2021. Agency heads will determine which positions should be placed in Schedule F category:

Sec. 5. Agency Actions. (a) Each head of an executive agency (as defined in section 105 of title 5, United States Code, but excluding the Government Accountability Office) shall conduct, within 90 days of the date of this order, a preliminary review of agency positions covered by subchapter II of chapter 75 of title 5, United States Code, and shall conduct a complete review of such positions within 210 days of the date of this order. Thereafter, each agency head shall conduct a review of agency positions covered by subchapter II of chapter 75 of title 5, United States Code, on at least an annual basis. Following such reviews each agency head shall:

(i) for positions not excepted from the competitive service by statute, petition the Director to place in Schedule F any such competitive service, Schedule A, Schedule B, or Schedule D positions within the agency that the agency head determines to be of a confidential, policy-determining, policy-making, or policy-advocating character and that are not normally subject to change as a result of a Presidential transition. Any such petition shall include a written explanation documenting the basis for the agency head’s determination that such position should be placed in Schedule F; and

(ii) for positions excepted from the competitive service by statute, determine which such positions are of a confidential, policy-determining, policy-making, or policy-advocating character and are not normally subject to change as a result of a Presidential transition. The agency head shall publish this determination in the Federal Register. Such positions shall be considered Schedule F positions for the purposes of agency actions under sections 5(d) and 6 of this order.
[…]
(b) The requirements set forth in subsection (a) of this section shall apply to currently existing positions and newly created positions.

(c) When conducting the review required by subsection (a) of this section, each agency head should give particular consideration to the appropriateness of either petitioning the Director to place in Schedule F or including in the determination published in the Federal Register, as applicable, positions whose duties include the following:

(i) substantive participation in the advocacy for or development or formulation of policy, especially:

(A) substantive participation in the development or drafting of regulations and guidance; or

(B) substantive policy-related work in an agency or agency component that primarily focuses on policy;

(ii) the supervision of attorneys;

(iii) substantial discretion to determine the manner in which the agency exercises functions committed to the agency by law;

(iv) viewing, circulating, or otherwise working with proposed regulations, guidance, executive orders, or other non-public policy proposals or deliberations generally covered by deliberative process privilege and either:

(A) directly reporting to or regularly working with an individual appointed by either the President or an agency head who is paid at a rate not less than that earned by employees at Grade 13 of the General Schedule; or

(B) working in the agency or agency component executive secretariat (or equivalent); or

(v) conducting, on the agency’s behalf, collective bargaining negotiations under chapter 71 of title 5, United States Code.

(d) The Director shall promptly determine whether to grant any petition under subsection (a) of this section. Not later than December 31 of each year, the Director shall report to the President, through the Director of the Office of Management and Budget and the Assistant to the President for Domestic Policy, concerning the number of petitions granted and denied for that year for each agency.

It looks like they expect that this would be challenged in court:

(d) If any provision of this order, or the application of any provision to any person or circumstances, is held to be invalid, the remainder of this order and the application of any of its other provisions to any other persons or circumstances shall not be affected thereby.

On October 23, 2020, OPM issued a memo with Instructions on Implementing Schedule F.

This Executive Order excepts from the competitive service positions that are of a confidential, policy-determining, policy-making, or policy-advocating character, typically filled by individuals not normally subject to replacement or change as a result of a Presidential transition. As a result of this Executive Order, such positions will be rescheduled into the newly created Schedule F and exempt from both the competitive hiring rules as well as the adverse action procedures set forth in chapter 75 of title 5 of the United States Code.
[..]
The Executive Order directs each agency head to review positions within his or her agency and identify those positions appropriately categorized as confidential, policy-determining, policy-making, or policy-advocating, and then petition OPM to place those positions in Schedule F. Agencies have 90 days to conduct a preliminary review of positions and submit petitions, with an additional 120 days to finalize that review and submit any remaining petitions.

If Biden wins, how quickly do you think this E.O. gets rescinded?
If there is a Trump second term, we expect that the wrecking ball now directed at the Civil Service will soon extend to all parts of the federal service.
Go VOTE!

Amb. P. Michael McKinley on the Politicization of the State Department

Via The Atlantic: The Politicization of the State Department Is Almost Complete by P. Michael McKinley, a former senior adviser to Secretary of State Mike Pompeo and a former U.S. Ambassador to Brazil, Afghanistan, Peru, and Colombia.
I worked at the State Department for nearly four decades, in the later years as a four-time ambassador overseas and as a senior adviser to Secretary of State Mike Pompeo. I have watched as Pompeo and his predecessor, Rex Tillerson, have weaponized the institution for the Trump administration’s domestic political objectives. On October 9, just weeks away from the presidential election, Pompeo announced that he would authorize, apparently at President Donald Trump’s urging, the release of more of Hillary Clinton’s emails. In doing so, Pompeo will have all but completed the politicization of the State Department, arguably bringing it to its lowest point since the 1950s. The damage may be generational.
[…]
This transformation started with Tillerson, who came in with the goal of “redesigning” the State Department and with what appears to have been a political agenda to weed out anyone who had served in leadership positions during prior presidential administrations.
[…]
As a result, more than 100 out of some 900 senior Foreign Service officers—including the most visible high-ranking Hispanic, African American, South Asian, and female career officers—were fired, pushed out, or chose to leave the State Department during the first year of the Trump administration.
[…]
The track record since my departure shows that suspicious mindset. No career official has been nominated to fill an assistant-secretary position. Political ambassadorial nominations are at an all-time high; more than 40 percent have gone to political appointees, as compared with a historical average of 30 percent. The political attendees at Pompeo’s “Madison Dinners,” and the audiences he meets with in his domestic travel, demonstrate the blurring of professional and political lines. In May, Trump fired Steve Linick, the State Department’s inspector general, who was looking into Pompeo’s activities, underscoring how the legal adviser and IG offices are being drawn into political partisanship.
[…]
The transformation is not irreversible. Career civil servants have raised the alarm about the deep damage that the Trump administration has inflicted on U.S. institutions, including the State Department. The American people will soon make a decision about whether they want to continue down this path. Come Election Day, voters will not be able to say that they did not know.
Read in full here:

Trump Visits @USUN, Talks Whistleblower, Hear the Laughter

 

 

 

2017 Redesign Ends With a Whimper as Tillerson Announces Start of “The Impact Initiative”

Posted: 4:17 am ET
Updated: Feb 14, 1:17 pm PT

 

The State Department’s 2019 Budget Proposal released on February 12 includes a cover letter where Secretary Tillerson talks about the “completed [the] 2017 Redesign.” Hookay.  On February 13, Secretary Tillerson sent a message to his employees announcing The Impact Initiative (Please note that the Impact Initiative links do not work in the regular Internet, but only works in the State Department’s Intranet so we’ve disabled them below). 

The Impact Initiative is the implementation of plans generated during the 2017 Redesign to enhance our ability to carry out America’s foreign policy and strengthen our leadership training and development. Modernization and Leadership projects are now underway, and employees are being asked to participate in various components of the initiative. Through Modernization and Leadership, the Impact Initiative will help improve efficiency and enhance our ability to deliver on our mission. Please go to http://impact.state.gov for additional information and to sign up for regular updates.

TII is supposed to lay a foundation for the future, and as we’ve previously reported, INR’s Dan Smith is now formally identified as the lead for this new organizational experience. Also see Tillerson’s #Redesign Gets Rebranded as “The Impact Initiative” or TII But Why Not TELII?

The Impact Initiative is the implementation of plans generated during the 2017 Redesign for modernizing work processes and tools and strengthening leadership in the Department. The Modernization projects will reduce impediments to more efficient operations, as identified during the Redesign process; and the Leadership component will focus on ensuring we build the skills, experience, and leadership qualities that we need in our Civil Service, Foreign Service, and locally employed staff. I am pleased to announce that Ambassador Daniel Smith (http://impact.state.gov/ambassador-daniel-b-smith/), Assistant Secretary of the Bureau of Intelligence and Research, will lead the Impact Initiative.

Tillerson’s message to State Department employees includes a section labeled “Background: From Redesign to Impact” — obviously a necessary reminder for an exercise that has been repeatedly identified as “employee-led” … well, in case the employees have forgotten:

The 2017 Redesign, a joint State-USAID initiative, examined our work processes, our workforce development, and our technology tools. The Redesign was tasked to identify opportunities to make our agencies more effective and efficient and identify obstacles that, if removed, would allow us to accomplish our mission with greater impact. Many of you were involved in the various phases of the Redesign, which examined work processes and organizational practices that hold us back and identified those problems that were both significant and solvable. During the Redesign, teams of your colleagues came up with concrete plans and proposals to modernize our work.

As the Redesign wrapped up in 2017, I shared my vision for implementing the resulting projects during a town hall last December: Modernization + Leadership = Greater Mission Impact, or the Impact Initiative for short.

And now about those “Keystone Projects”

The first component of the Impact Initiative is Modernization. Impact Initiative teams are working to implement Modernization projects in three areas: information technology and human resources, policy processes and our global resource footprint, and operational efficiencies. In practical terms, this means the Impact Initiative aims to bring our HR and IT systems in line with modern day standards, streamline our policy development and execution, modernize how we deploy our resources globally, and capture operational efficiencies.

There are 16 keystone Modernization projects with teams working in those projects but they’re only available on the Intranet site.

Tillerson talks about leadership and strengthening training and development:

The second component of the Impact Initiative is Leadership, and I have highlighted the importance of strengthening leadership development. I recently launched a series of Leadership Lectures based on the core leadership tenets. We are reviewing our leadership principles and working to ensure we have the right policies and programs in place to effectively recruit, train, and develop the next generation of Foreign and Civil Service leaders to advance our foreign policy goals for the 21st Century. At my direction, a Leadership Coalition has been selected from a diverse cross-section of established and up-and-coming career leaders to identify ways to strengthen and improve leadership development and delivery of leadership training. Julieta Valls Noyes (http://impact.state.gov/ambassador-julieta-valls-noyes/), Acting Deputy Director of the Foreign Service Institute, is heading the Leadership component of the Impact Initiative.

Tillerson ends his message with a note that TII needs the employees’ “support and participation” and ask that they sign up for regular updates. “For the Impact Initiative to succeed, everyone in the State Department and USAID must stay up-to-date on progress of the work of the Modernization Project teams and Leadership Coalition.”

 

#

Clueless @StateDept: Come Up With Leadership Precepts? #LookIntheFAM

Posted: 1:45 am ET
 

 

Back in November, following the departure of Maliz Beams as State Department Counselor and redesigner-in-chief, the State Department released a statement on who takes over her role in leading the redesign efforts: “Effective immediately, Christine Ciccone will step in to lead the redesign effort and manage its daily activities.”

Politico recently reported about the State Department’s rebranding of Tillerson’s redesign; it will now be called “The Impact Initiative.” (see Tillerson’s #Redesign Gets Rebranded as “The Impact Initiative” or TII But Why Not TELII?).

We understand that Christine Ciccone is no longer leading the redesign effort. Career diplomat Dan B. Smith is reportedly now tapped as the head of The Impact Initiative. Ambassador Smith was previously a U.S. Ambassador to Greece. He was appointed Assistant Secretary of State for Intelligence and Research on February 14, 2014, and serves in that position to-date.

The Impact Initiative recently meet, and apparently the space aliens running the “leadership coalition” meeting (attended by a group of ambassadors, former ambassadors, and a few mid-levels) asked the senior officials to come up with “leadership precepts.” The group pointed out to the space aliens who landed in Foggy Bottom that the State Department already have them.

And the best news is — they’re already in the Foreign Affairs Manual!

We’ve previously written about this in 2014, but looks like the FAM cite was updated in 2015, so we’re republishing them below (see Leadership and Management Principles for State Department Employees).  

 

3 FAM 1214
Leadership and Management Principles for State Department Employees
(CT:PER-771; 06-03-2015)
(Uniform State/USAID/BBG/Commerce/Foreign Service Corps-USDA)
(Applies to Civil Service and Foreign Service Employees)

a. The Department relies on all employees to represent the U.S. Government in the course of carrying out its mission. The Foreign Service Core Precepts and the Office of Personnel Managements Executive Core Qualifications, in addition to existing Leadership and Management Tenets, such as those established by Consular Affairs, Diplomatic Security, Economic and Business Affairs, and Public Diplomacy, set clear expectations for their employees. Additionally, the Department as an institution embraces an overarching set of Leadership Principles. The established Department-wide Leadership Principles apply to and can be used by anyone, regardless of rank or employment status (e.g. Civil or Foreign Service, Locally Employed Staff, or contractors).

b. Supervisors and managers have a unique opportunity and responsibility to lead by example and foster the highest attainable degree of employee morale and productivity. However, you do not need to be a manager to be the leader. The following principles reflect the values the Department believes are important for all employees to cultivate:

(1) Model Integrity Hold yourself and others to the highest standards of conduct, performance, and ethics, especially when faced with difficult situations. Act in the interest of and protect the welfare of your team and organization. Generously share credit for the accomplishments of the organization. Take responsibility for yourself, your resources, your decisions, and your action;

(2) Plan Strategically Develop and promote attainable, shared short and long term goals with stakeholders for your project, program, team, or organization. Provide a clear focus, establish expectations, give direction, and monitor results. Seek consensus and unified effort by anticipating, preventing, and discouraging counter-productive confrontation;

(3) Be Decisive and Take Responsibility Provide clear and concise guidance, training, and support, and make effective use of resources. Grant employees ownership over their work. Take responsibility when mistakes are made and treat them as an opportunity to learn. Formally and informally recognize high quality performance;

(4) Communicate Express yourself clearly and effectively. Be approachable and listen actively. Offer and solicit constructive feedback from others. Be cognizant of the morale and attitude of your team. Anticipate varying points of view by soliciting input;

(5) Learn and Innovate Constantly Strive for personal and professional improvement. Display humility by acknowledging shortcomings and working continuously to improve your own skills and substantive knowledge. Foster an environment where fresh perspectives are encouraged and new ideas thrive. Promote a culture of creativity and exploration;

(6) Be Self-Aware Be open, sensitive to others, and value diversity. Be tuned in to the overall attitude and morale of the team and be proactive about understanding and soliciting varying points of view;

(7) Collaborate Establish constructive working relationships with all mission elements to further goals. Share best practices, quality procedures, and innovative ideas to eliminate redundancies and reduce costs. Create a sense of pride and mutual support through openness;

(8) Value and Develop People Empower others by encouraging personal and professional development through mentoring, coaching and other opportunities. Commit to developing the next generation. Cultivate talent to maximize strengths and mitigate mission-critical weaknesses;

(9) Manage Conflict – Encourage an atmosphere of open dialogue and trust. Embrace healthy competition and ideas. Anticipate, prevent, and discourage counter-productive confrontation. Follow courageously by dissenting respectfully when appropriate; and

(10) Foster Resilience Embrace new challenges and learn from them. Persist in the face of adversity. Take calculated risks, manage pressure, be flexible and acknowledge failures. Show empathy, strength, and encouragement to others in difficult times;

#

Tillerson’s #Redesign Gets Rebranded as “The Impact Initiative” or TII But Why Not TELII?

Posted: 4:01 am ET

 

Via Politico’s Nahal Toosi:

“State Department officials say that talk of closing down entire wings of the department has been replaced with narrower plans to upgrade technology and improve training. Democratic and Republican leaders in Congress have declared dead on arrival a Tillerson-supported White House plan to cut State’s budget by 30 percent.
[…]
State Department staffers expect to receive an update as early as this week on a new phase in Tillerson’s organizational plans, according to senior department official. Out is the term “redesign” — which spawned confusion, dissent and leaks. The new stage is being called “The Impact Initiative,” which will implement changes that Tillerson has deemed achievable priorities in the face of bureaucratic and congressional hurdles. (Tillerson aides insist he’s not rebranding the overall effort, just moving from the poorly named “redesign” phase, which gathered ideas, to a new one that implements them.)
[…]
The senior State Department official said Tillerson also is planning to select someone to oversee the Impact Initiative but declined to say whom. (The Impact Initiative is shorthand for a longer moniker that Tillerson, an engineer by training, signed off on: “Leadership + Modernization = Greater Mission Impact.”)

Oh, dear, that longer moniker was worth the brainstorming.

Let’s see if they’re going to insist on hiring another outside overseer who will stick around for three exciting months.

Tillerson’s aides may not call TII or “The Impact Initiative” a rebranding effort but who are they actually kidding, pray tell?  TII can also be called ‘Tillerson Impact Initiative’ and they can even keep the same acronym, hey?!  It is what it is, a rebranding effort because very few are buying what they’re selling.

Actually, we’re curious why no one came up with calling this TELII or ‘The Employee-Led Impact Initiative.” Or ‘The Agile Employee Impact Initiative’ (TAEII). Or why settle with “greater” and not just call this ‘The Greatest Mission Impact Initiative’ (TGMII)?

Take it, it’s free. You’re welcome!

Tillerson will reportedly testify about the status of this new TII before the Senate Foreign Relations Committee at the end of February. Help us contain our excitement, please.

#

@USAID Suspends Involvement in Tillerson’s Redesign Passion Project

Posted: 12:58 am ET

 

AND NOW THIS —

#

Tillerson Issues New Personnel Actions, But What’s That About Lifting the EFM Hiring Freeze?

Posted: 1:33 am ET

 

On Monday, December 18, the State Department reportedly announced that Secretary Tillerson approved a number of additional personnel actions as follows:

#1. An A-100 class with a start date of March 19, 2018

#2. A Specialist Class  with a start date of April 2, 2018

#3. Resumption of Civill Service lateral movement within the Department  beginning January 7, 2018

#4. Resumption of internal Civil Service competitive promotions beginning January 7, 2018

#5. Approval of 30 new Presidential Management Fellows (PMF) hires from the 2016/2017 PMF cohorts

#6. Approval of an additional 20 PMF hires from the 2018 cohort

#7. Conversion of 20 pathways interns to full-time Civil Service permanent positions

In related news, on December 12, Tillerson announced several immediate changes attributed to the redesign at the State Department (see Tillerson Announces “Immediate Changes” From Redesign, USAID is Now in the GAL – Yay?).  The number one item on the list of “wins” was the “Expanded Opportunities for Eligible Family Members” and the announcement that the State Department was “lifting the hiring freeze for 2018 EFMs and providing the bureaus with greater placement flexibility.”

We have since learned from two sources that “lifting” the hiring freeze actually means a 50% lift. We understand that Bureaus will be allowed to fill 50% of their EFM jobs, and they will have the authority to make those decisions themselves, instead of those requests going all the way up the godpod.

Also it turns out USAID is also already in the GAL (the last item on Tillerson’s list of immediate changes)? What’s that?  Tillerson’s inner circle celebrating the town hall should not do a happy dance? And no cookies either?

But seriously — what process did the redesign teams go through that resulted in this decision to lift, excuse me, lift the hiring freeze for 50% of 2018 EFMs?

What kind of study are they conducting regarding the rest of the EFM jobs?

What was the decision process for imposing this freeze in the first place, we’d really like to know.

Because unless Tillerson is planning on some post closures, these EFM jobs are needed at our overseas posts whether there’s a redesign or not, whether it’s now or later. The work will still be there: community liaison, mailroom clerk, security escort, security office assistant, general service assistant, etc. Are they going to come back after the “redesign” is completed and say go ahead, you may now hire the other 50% because we’ve figured out posts need them afterall? Or are they going to lift the other 50% the next time Tillerson gets into a dire press patch, and needs another “win”.

So you know, it’s good that 50% of diplomatic spouses waiting for jobs overseas will now be able to fill some jobs but this still doesn’t make sense. To us, this still feels capricious.

#


Tillerson’s Redesign Chief Leaves Office After Three Months, Meet the New Redesigner-in-Chief

Posted: 3:19 am ET

 

We blogged about Maliz Beams’ appointment back in August (see Former Voya Financial CEO Maliz Beams Reportedly Appointed @StateDept Counselor) and again when her official bio finally showed up on state.gov (see @StateDept Now Has an Official Bio For New Counselor of the State Department Maliz E. Beams).

On November 27, a State Department spokesperson confirmed to the press that Maliz Beams who was appointed Counselor of the State Department on August 17, 2017 and tasked with leading Tillerson’s redesign efforts “is stepping away from her role here at the Department of State and is returning to her home in Boston.”

In addition to the names mentioned in the BuzzFeed piece below, prior to Ms. Beams arrival at State, the redesign efforts was managed by an FSO brought back from overseas. At another point, an ambassador’s spouse was also brought in to work the redesign beat. Did we miss anyone?

The State Department statement notes that “Effective immediately, Christine Ciccone will step in to lead the redesign effort and manage its daily activities.”

BuzzFeed quotes Thomas Hill of the Brookings Institution and a former Republican staffer on the House Foreign Affairs Committee (HFAC) saying that “Beams’ departure is disappointing because she did at least have private sector experience in redesigning major organizations” and that “Now she’s being replaced by someone with very little experience with agency reform or the State Department.”

Christine Ciccone is officially Tillerson’s  Deputy Chief of Staff. Prior to landing at the State Department, she was the chief operating officer of Jeb Bush’s failed 2016 presidential campaign. She resigned late in 2015 when the Bush campaign underwent a downsizing according to the Daily Wire.  Ciccone also worked in George W. Bush’s presidential administration as special assistant to the president and before that was a longtime Senate staffer. In 2014, she headed a newly formed entity SGR LLC, Government Relations & Lobbying, a sister firm of Sphere Consulting LLC. (See Bush chief operating officer departs campaignJeb team’s chief operating officer quits. WaPo recently reported about SGR LLC).

So now Ms. Ciccone is double hatted as Deputy Chief of Staff and Redesigner-in-Chief, and Brian Hook is S/P and the all bureaus-in-one hat. We can’t wait for the next Hill briefing and the new redesign slides!

U.S. Secretary of State Rex Tillerson, joined by U.S. Senator Lisa Murkowski of Alaska, left, and Deputy Chief of Staff Christine Ciccone, prepare for a meeting with U.S./Alaska Permanent Participants to the Arctic Council in Fairbanks, Alaska, on May 10, 2017. [U.S. Air Force photo / Public Domain]

#

Contractor Seeks PR Consultant For State/OBO’s Ideal Operational State (IOS) Public Relations Initiatives

Posted: 3:11 am ET

 

We recently posted about an OBO survey in this blog (see @StateDept Building Ops Employees Asked to Pick Top Ten Core Values From a 99 Values Menu).

Related to State/OBO, Moss Cape LLC, an Alaskan Tribal 8(a) Certified Entity with corporate headquarters in Anchorage Alaska is currently seeking a Public Relations Consultant for the State Department’s Overseas Building Operations (OBO) Ideal Operational State (IOS) public relations initiatives. The job announcement is posted at the mosscape website as well as on Simply Hired and Indeed.

This PR consultant has some interesting responsibilities that include “Support the Organization and Transformation Advisor in developing a strategic PR/Communications schedule” and “Create thought leadership materials to include leveraging creative tools (i.e. Foreign Service Institute) for delivery of communications” among other things.

Why does OBO, the overseas buildings arm of the State Department have “public relations initiatives” and why does it need a PR consultant to “create thought leadership materials” for the Foreign Service Institute?

According to a March 2017 GAO report OBO recently established an initiative—termed the Ideal Operational State—to explore long-term ways to centralize and standardize data collection across OBO’s operations.

According to OBO officials, this Excellence-related initiative is intended to provide a long-term data solution that will allow for better program management across OBO’s business activities as well as better tracking of project metrics such as cost and schedule performance. The study group tasked with assessing OBO’s current information technology systems and potential market alternatives held a kickoff in May 2016 and, after a series of working sessions and vendor evaluations, recommended a series of actions to OBO’s senior management, including an upgrade and modification of existing OBO management software. OBO management approved action on these recommendations in October 2016.

For those interested, the job announcement is posted below:

Responsible for Overseas Building Operations (OBO) Ideal Operational State (IOS) public relations initiatives. Creates, manages, and implements PR campaigns with the goal of enriching the IOS Program’s position in the eyes of external and internal stakeholders. Maintains strong relationships with the client and key stakeholders. Will effectively disseminate and communicate the program mission, policies and goals to the entire organization. Will inform the organization of all initiatives, processes, and outcomes relating to the program, in such a way as to create interest, acceptance, and engagement.

Responsibilities

  • Plan and direct public relations initiative, designed to create and maintain a favorable public image for the client and the IOS program
  • Create IOS program literature, talking points, sound bites, and other content and user success stories for trifolds, videos, presentations, roadshows, and other marketing materials
  • Support the Organization and Transformation Advisor in developing a strategic PR/Communications schedule to be rolled up into a larger Integrated Master Schedule Coordinate scheduling and logistics w/ internal and external clients, as needed
  • Coordinate conference, trade shows, and press interviews
  • Develop content for the IOS Program’s website to attract more traffic and increase stakeholder engagement and interest; Recommend, implement and maintain site design and operation
  • Work with the IOS team for timely and useable content submissions
  • Copyedit, proofread, and revise communications
  • Design and launch email marketing campaigns
  • Plan pre-training communications rollout in anticipation of the execution of the training program
  • Promote IOS program successes and services through public relations initiatives
  • Create thought leadership materials to include leveraging creative tools (i.e. Foreign Service Institute) for delivery of communications
  • Identify, develop and execute communications strategy for key stakeholders (internal and external) contacts and customer references
  • Research lessons learned (UK Ministry of Defense, Smithsonian and DHS etc.) and industry trends to supplement narrative
  • Develop fresh story ideas
  • Conduct extensive stakeholder outreach
  • Prepare briefing materials
  • Manage and track communication dissemination
  • Prepare agendas, as needed
  • Help to clarify the organization’s point of view to their main constituency
  • Advise and keep PM/DPM informed of not only current state but also future strategies
  • Create high quality, well executed clear and engaging written materials
  • Develop promotional strategies to further engage the organization in the program’s mission
  • Organize communication events/opportunities to further educate/inform the organization of the program’s initiatives, processes, and outcomes
  • Develop and build key relationship with internal and external stakeholders
  • Coordinates with the program team to design and distribute bulletins, newsletters, website content, flyers, and media releases
  • Help gather information, write, edit and disseminate content for internal and external customers
  • Support comprehensive, proactive social media initiatives
  • Evaluate social media opportunities for reach, effectiveness, and required resource investment

Qualifications

  • Education:
    • Bachelor’s Degree in Communications, English or related field
  • Required Knowledge/Experience:
    • 5+ years of directly related experience
    • Full Microsoft Office Suite expertise, particularly in PowerPoint and Word functionality
    • Experience working in or directly with web-based media
    • Ability to write clearly and adapt writing to suit various audiences
    • Strong interpersonal and oral communications skills, experience with a variety of audiences
    • Collaborate with cross functional teams
    • Coordinate with and manage stake holders
    • Develop schedules and maintain deadlines
    • Strong technical and design skills to build visual layouts desired in conjunction with PM/DPM and Organizational Transformation Advisor, facilitate stakeholder workshops, roadshows, training sessions etc. as needed
    • Strong strategic planning capabilities with equally strong tactical execution skills
  • Preferred Knowledge/Experience:
    • Experience working with Department of State Customer

#