Mr. Smith Writes to Washington, Goes to Bat For Local Staff in the Persian Gulf’s Unfair Labor Markets

Posted: 2:43 am ET
Updated: 10:17 am PT
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Via AFSA:

William R. Rivkin Award for Constructive Dissent by a Mid-Career Officer – Jefferson Smith, U.S. Embassy Kuwait

Jefferson Smith receives this year’s William R. Rivkin Award for Constructive Dissent by a Mid-Career Officer for his commitment to combatting unfair labor practices and his push for compensation reform for locally employed (LE) staff at posts in the Persian Gulf.

While posted to Kuwait, Management Counselor Smith observed that the nine embassies and consulates in the Persian Gulf region are staffed almost exclusively by third-country nationals (TCNs) who did not enjoy the rights of citizens and earned wages and benefits so low that they could not support their families. U.S. Embassy Kuwait employs more than 200 TCN men and women from 27 different nationalities—and employs no Kuwaitis because the U.S. government does not pay enough to attract them.

Mr. Smith gathered data, framed his arguments and then brought his views to a regional management officers’ conference, where he found allies and organized a regionwide approach. He then wrote a detailed, thoughtful cable to Washington, signed by the six regional ambassadors, proposing that the department should define a new standard for compensating its LE staff at posts employing a majority of TCNs in unfair labor markets.

In short, Mr. Smith challenged the department to lead—not just follow—local practice in these markets. All of his preparation and action had an effect: The under secretary for management approved a Public Interest Determination (a policy exception) to create housing and education allowances for LE staff, and moved U.S. Embassy Kuwait to the top of the list for the next tranche of wage increases. The result was an average 22-percent salary increase in addition to the new allowances.

Mr. Smith’s success in winning a more just compensation package for the LE staff of U.S. Embassy Kuwait was an important milestone that will serve as a model as he and others continue to fight for a more equitable way to compensate employees under these conditions.

Mr. Smith has served in Kuwait since 2014. As a management-coned Foreign Service officer, Mr. Smith has had opportunities to serve in consular, economic, political and management functions in four regional bureaus and six overseas assignments, including Kingston, Dar es Salaam (twice), Yaoundé, Dublin and Kuwait.

The annual award is named after Ambassador William R. Rivkin (1919–1967) who served as ambassador to Luxembourg, Senegal, and Gambia in the 1960s.  He is the father of Charles Rivkin, the current U.S. Assistant Secretary of State for Economic and Business Affairs, and the former U.S. Ambassador to France (2009-2013). Read A/S Rivkin’s Honoring Constructive Dissent: The William R. Rivkin Award on DipNote.

We should note that this is one of AFSA’s three dissent awards and is separate from the State Department “Dissent Channel.” The FAM precludes the use of the official Channel to address “non-policy issues (e.g., management or personnel issues that are not significantly related to substantive matters of policy).”

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Xulhaz Mannan, LGBT Editor and Local Employee at US Mission Dhaka Brutally Murdered in Bangladesh

Posted: 5:07 pm ET
Updated: 6:20 pm ET
Updated: 6:37 pm ET
Updated: 10:04 pm ET

 

According to media reports, Xulhaz Mannanan employee of the U.S. Embassy in Dhaka (USAID) and the editor of Roopbaan, Bangladesh’s first ever LGBT magazine launched in 2014 was killed in his apartment along with another LGBT activist, Tanay Fahim, in a latest of the brutal machete attacks targeting academics and writers. Local news says that the assailants posed as courier service staff.

Xulhaz’s colleagues regarded him with special affection. He first joined the U.S. Embassy as a Protocol Specialist, serving for eight years in that capacity before joining USAID last September. In his role as a Project Management Assistant in the Democracy and Governance office, he worked tirelessly to support organizations focused on broadening and deepening political understanding throughout Bangladesh. Unsurprisingly, he also devoted extra time to building a more open and welcoming workplace, serving as a founding member of the U.S. Embassy Diversity Committee.

The US Embassy in Dhaka released the following statement via FB from Ambassador Bernicat:

I am devastated by the brutal murder of Xulhaz Mannan and another young Bangladeshi this evening in Dhaka. Xulhaz was more than a colleague to those of us fortunate to work with him at the U.S. Embassy. He was a dear friend. Our prayers are with Xulhaz, the other victim, and those injured in the attack. We abhor this senseless act of violence and urge the Government of Bangladesh in the strongest terms to apprehend the criminals behind these murders.

 

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Baloun v. Kerry: U.S. Equal Employment Protection Do Not Cover Foreign Employees of U.S. Embassies

Posted: 4:03 am ET

 

The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. It is also illegal to discriminate against a person because the person complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit.  Discrimination types includes:

Last year, State/OIG did an inspection (PDF) of the State Department’s Office of Civil Rights, an office that reports directly to the secretary of state and is tasked with the following:

… charged with propagating fairness, equity, and inclusion throughout the Department’s workforce. S/OCR answers to the Equal Employment Opportunity Commission (EEOC) and is charged with ensuring a nondiscriminatory workplace environment, investigating Equal Employment Opportunity (EEO) complaints and harassment inquiries, and working with the Bureau of Human Resources to implement federally mandated requirements in the Department’s diversity and disability hiring process. S/OCR is answerable to the EEOC, Congress, and other executive branch agencies in reporting on the Department’s standing in complaint and diversity statistics and recruitment planning.

The report includes a section labeled: EEO Liaisons for Locally Employed Staff Overseas

S/OCR has stepped up efforts to improve counseling and training for locally employed (LE) staff overseas. Providing EEO counseling to LE employees complies with Department policy in 3 FAM 1514.2 (a) and (d) rather than a regulatory mandate and is not included in S/OCR’s external reporting requirements. Nevertheless, in 2013 S/OCR began tracking counseling for these employees; the initial intake is recorded in the EEO counselor SharePoint site. The Intake and Resolution Section is also in the process of revamping LE counselor training; for example, having post EEO counselors train the LE liaisons and improving written training materials for LE staff. S/OCR believes these efforts have increased awareness among LE staff members and led to an increase in the number of complaints from them, although these numbers are not available, since the section only recently began tracking them.

The most recent OIG inspection of the U.S. Embassy in Tashkent, Uzbekistan (PDF) includes the following item on Equal Employment Opportunity:

The names and contact information of the EEO counselor and the EEO liaisons for the locally employed staff members were not publicized, as required by 3 FAM 1514.2a. OIG suggested that this information be added to mission bulletin boards. Also, OIG suggested EEO refresher training for the mission-wide locally employed staff and their EEO liaisons.

The OIG inspection report of the U.S. Embassy Japan (PDF) in 2015 include the following details:

In interviews, the OIG team learned that the embassy did not report three complaints of sexual harassment to the Office of Civil Rights as required. Although embassy officials had taken actions to address these complaints, they were unaware of this reporting requirement and told the OIG team they would report these allegations to the Office of Civil Rights. According to 3 FAM 1525. 2-1 c, supervisors and other responsible Department officials who observe, are informed of, or reasonably suspect incidents of possible sexual harassment must report such incidents immediately to the Office of Civil Rights, which will initiate or oversee a prompt investigation. Without adherence to this requirement, sexual harassment complaints could go unreported to the Department.
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According to 13 FAM 312 c, EEO and diversity training is mandatory for all managers and supervisors, and all employees are strongly encouraged to participate in EEO and diversity awareness training or training containing an EEO and diversity module, on average, every 5 years. EEO and sexual harrassment complaints lower office morale and employee productivity. These compaints/cases are also time consuming and can be costly to settle.

These EEO and diversity trainings — do they include a part where non-U.S. citizen employees of U.S. embassies and agencies operating overseas are told they are not covered by EEO regulations?

So there are trainings and appointed EEOC liaisons but if a local employee file a case, post and the EEOC goes through the motion of investigating; and then sorry, non-U.S. citizens are not covered by these EEOC regulations? Isn’t this just a game of pretense? Below is an EEOC ruling extracted from publicly available court records:

Earlier this year, Dalibor Baloun, the former FSN of US Embassy Prague in this EEOC noncase filed an employment discrimination lawsuit against Secretary Kerry in the District Court for the District of Columbia with the notion — as indicated by the EEOC letter under the “right to request counsel” — that he could ask the court for an appointment of an attorney and waiver of other court costs.

Federal civil rights statutes expressly permit aliens to bring claims of civil rights violations in federal court. And the Sixth Amendment to the United States Constitution provides for the right of counsel in criminal prosecutions but it does not say anything about civil litigations. Has there ever been an instance when a U.S. court granted a a court appointed attorney for a foreign employee of a U.S. Government who is residing overseas? Or is that EEOC letter just template language?

We should note that while we do not have an exhaustive list of all discrimination claims filed against the State Department, we have only been aware of one case filed by a locally hired employee that prevailed in U.S. courts. That locally hired employee is also a U.S. citizen hired overseas.  See Miller v. Clinton: Amcit FSN takes State Dept to Court for Age Discrimination  and Miller v. Clinton: Court Says State Dept Not/Not Exempt from Age Discrimination Law.

 

Related items:

Ex-US Embassy London Employee Gets 4.9 Years For “Sextortion” Scheme

Posted: 4:03 am EDT

 

Last December, the Justice Department announced that the former State Department/US Embassy London employee, Michael C. Ford  pleaded guilty to perpetrating a widespread, international e-mail phishing, computer hacking and cyberstalking scheme against hundreds of victims in the United States and abroad.

In a court filing submitted to aid in the sentencing, the USG recommended a sentence of 96 months of incarceration, followed by three years of supervised release. It also notes the following:

The sheer number of phishing e-mails that Ford sent is astounding. For example, on one day alone, April 8, 2015, Ford sent phishing e-mails to approximately 800 unique e-mail addresses. On the same date, Ford then sent 180 follow-up e-mails to potential victims who had not yet responded to his original phishing e-mail, as well as approximately 15 e-mails to victims who had provided incorrect passwords. Considering Ford’s daily volume, repeated over the course of several months, the number of Ford’s potential phishing victims is staggering.
[…]
Ford’s conduct was relentless and strikingly callous. He harassed his victims on almost a daily basis. He was particularly motivated by their reactions of fear, anger, and defiance. He was unmoved by their pleas to leave them alone. He laughed in the face of their fear, and he escalated his threats when they threatened to involve the police. He showed no remorse and thrived on his power over his victims.

Ford’s conduct was persistent and compulsive. He sometimes spent the majority of his work day, at taxpayer expense, engaged in his criminal scheme. This speaks powerfully about Ford’s dedication to his crime. In addition, his conduct was incredibly brazen. He used his U.S. Embassy work computer (which was positioned in a common, shared work area) to commit his crimes and at one point, filed a complaint with his employer, requesting more privacy in his workspace.

Today, U.S. District Judge Eleanor Ross sentenced the 36-year-old Michael C. Ford to serve four years and nine months (59 months) in prison followed by three years of supervised release.  The case is USA v. Michael C. Ford, Case No. 1:15-CR-319-ELR.

Related posts:

 

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Sherman Funk: This story sounds incredible, but it is absolutely true (Via ADST)

Posted: 12:17 am EDT

 

The Foreign Relations Authorization Act for fiscal years 1986 and 1987 (P.L. 99-93) amended the IG Act to include the Department of State and the Foreign Service. The Omnibus Diplomatic Security and Antiterrorism Act of 1986, (P.L. 99-399) required the establishment of an independent OIG at State by October 1, 1986. The OIG was established on August 27, 1986.  Sherman M. Funk was the State Department Inspector General from 1987–1994 . He served under four secretaries of state (Schultz, Baker, Eagleburger and Christopher).

Below is an excerpt from Mr. Funk’s oral history via ADST.

There’s a story which nobody believes that is absolutely true and people are still in jail as a result of it, the Japanese. This story sounds incredible, but it is absolutely true. When they built the new embassy in Tokyo, and a compound, the specifications called for two manholes on access points in the rear courtyard where the oil tank was buried. Nobody thought of asking why you needed two. And the embassy opened, and shortly after it opened the truck appeared, a big oil tank truck, guys wearing uniforms driving it. And the night before the security called in and said that they were getting oil, and they went through and opened up one of the manholes, put a hose down and they filled the tank. A couple days later another truck appeared in the morning, also a call to come through saying we were getting a delivery. Nobody thought of asking why deliveries so close. The truck came in, opened up the other manhole and put a thing down and it was true half of the oil had been pumped in a couple days before.

This went on for sixteen years, and in the sixteen years only one person, a young assistant GSO, ever inquired why we were buying so much oil. One person. And the admin counselor called in the senior FSN, the GSO type, and said make a study of why we’re spending so much money. The guy came back with the report that the weather is so volatile here, we have equipment which needs the oil. The person who did that report was the guy in charge of the scam. Toward the end one of the workers got disgruntled, that he wasn’t getting enough money on the scam, and went to the assistant security officer, our assistant regional officer, and said that, “You’re being robbed.” The assistant legal security officer went to the same FSN and asked him to look at it. The guy came back and said no problem. That went on for another year.

Now people who listen to that story say it’s not possible. Sixteen years we used enormous volumes of oil. In fact, we prosecuted. One of my lawyers and two of my investigators went out, we went to Tokyo, worked with the courts. It was hideously embarrassing for the Japanese by the way, and they were very tough on these people involved. We’re getting back most of the money, we’re suing the companies because they should have had controls to prevent that. But one of their biggest arguments, and if that were argued in the States, they would win, was you guys are so stupid why didn’t you guys know something was wrong. We just deliver for your requirements. To me, I find that so incredible, and it went on for sixteen damn years, but we’re getting millions of dollars back now. But we had to sue for it.

What kind of naiveté is it to ask somebody who would benefit from it? And if the thing was going on, he would certainly know what was going on. How much management moxie does it take? How much common sense does it take? Twice they went back to the same person who was the contact point in the embassy, who would make the telephone calls to have the deliveries come in the next morning. Incredible.

Read the full oral history interview here (PDF) conducted by Charles Stuart Kennedy on July 14, 1994.

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Syria COH Coordination Team: Now With Native Arabic Speakers at US Embassy Kuwait

Posted: 3:07 am EDT

 

We previously posted about the Syria Cessation of Hostilities (COH) Team reportedly run by the Bureau of Near Eastern Affairs (NEA) (see Syria Cessation of Hostilities (COH) Hotline Fail: Ceasefire Violations in the Land of Pepsi (Updated)).

On March 7, US Embassy Damascus/FB posted an updated announcement noting the addition of native Arabic speakers at the U.S. Embassy in Kuwait and a third contact number to received calls with reports of incidents and possible violations.  The new announcement also says it encourage conveying reports via text options “as it promotes clarity and assist in our record keeping.”

 

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“The U.S. mission engages many consuls” — indeed, but holy moly guacamole!

Posted: 3: 48 pm EDT

 

Via state.gov, March 1, 2016:

QUESTION: Right. Excuse me. Can I just start on the Pakistan attack for a second? You mentioned just now and then in your statement earlier that these – the people who were killed were employees of the U.S. mission in Pakistan. The Secretary in his comments had said that they worked for the consulate in Peshawar. Is that not correct?

MR KIRBY: My – well, both are true, as you know.

QUESTION: Right. I understand that, but —

MR KIRBY: I mean, the U.S. mission engages many consuls.

QUESTION: — that was a little bit more specific than —

MR KIRBY: Yeah, the Secretary was accurate, certainly, that —

QUESTION: Okay. So they – it’s not that they were working for the embassy in Islamabad or in Karachi?

MR KIRBY: As I understand it, they were working locally there at the consulate.

QUESTION: And do you – I realize it’s early on and you still don’t know all the details, but do you have any indication if – were they the targets of this IED, or was it just the convoy itself that was the —

MR KIRBY: Yeah, it’s unclear. And we’ve seen reports of an IED. I’m not able to actually confirm that that was the tool that caused the deaths. Could very well be. Again, we’re going to be looking into this with our Pakistani counterparts. I don’t know. Nobody has claimed responsibility at this point. We don’t know how premeditated or planned this was, and we certainly don’t have additional information about specific targets. We’re going to have to just keep working at this.

The U.S. mission engages many consuls? We’re a tad OCD so pardon us if we have a problem with basic stuff incorrectly explained. We expect the official podium, at a minimum, to understand the basic blocks under the State Department.

A consul is an official agent  sent by a state to reside in a foreign territory to assist and see  to the general protection of its nationals. In the Foreign Service, appointment and assignment commissions may be granted by the President (subsequent to appointment as consular officer) for (1) Consul General; (2) Consul; and (3) Vice Consul. Those members whose assignments abroad do not involve consular activities will not normally be given a consular title and, consequently, they do not have authority to perform those consular functions which require consular recognition by the receiving government or which are recognized by domestic law of the states in the United States (see 3 FAH-1 H-2432.2-2).

So not all embassy or consulate employees are consuls, period. These Peshawar employees were known in the old days as FSNs or Foreign Service Nationals. The name was later changed to LES or locally employed staff (whose bright idea was that to call your employees less?). Locally Employed Staff (LE Staff) are foreign nationals and legally resident U.S. citizens employed at a Foreign Service post abroad by a U.S. Government agency that is under Chief of Mission authority. U.S. embassies do not have local employees working as U.S. consuls.

The U.S. Mission in Pakistan includes the U.S. Embassy in Islamabad and its consular offices, also called “constituent posts.” They are located in Karachi, Lahore and Peshawar and are all designated as U.S. Consulates General.

Somebody please help the official spox get the details right because …. what Steve Jobs said about the details and it’s the spokesman’s first duty not to be taken by surprise.

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USCG Peshawar: Local Employees Faisal Khan and Abid Shah Killed in Pakistan’s Federally Administered Tribal Areas

Posted: 4:12 am EDT

 

On March 1, we woke up to a report that two locally employed staff of the U.S. Consulate General in Peshawar, Pakistan were killed in Pakistan’s FATA area.  There were very few details. It looks like the source of the report was Secretary Kerry who talked about the casualties during his Remarks at the Strong Cities Network International Visitors Leadership Program for Municipal Leaders and Countering Violence Extremism Experts Event in Washington, DC.

The news nugget was in the 27th paragraph of his prepared speech at the CVE event:

I’ll tell you something, I’m always stunned by it. I mean, just this morning I woke up to the news that we’ve lost two local employees in Peshawar who work with our consulate there, who were going out on a effort to eradicate narcotics fields. And an IED exploded and several were lost and a few of the soldiers who were there to guard them also. Think about that.

We went looking for an official statement at state.gov and at U.S. Embassy Islamabad and its three constituent posts but there was none available.

We sent an email to the U.S. Embassy in Islamabad to see if the mission has any other details to share, but as of this writing we have not heard anything back.

Later on March 1, state.gov put out an official statement of the incident:

Earlier today, I learned that two locally employed staff with the U.S. Mission in Pakistan were brutally murdered in an attack against a Government of Pakistan Anti-Narcotics Force (ANF) convoy in Ambar tehsil, Mohmand Agency in the Federally Administered Tribal Areas (FATA) of Pakistan.

On behalf of the Department of State, I extend my heartfelt condolences to the families and loved ones of these brave individuals. I know nothing we say can adequately assuage their grief, but they should know we are thinking of them and share their profound sense of loss.

This senseless attack is a compelling reminder of the risk taken every day by our diplomats and the local staff around the world who make diplomacy possible. It also is a testimony to the courage and commitment shown by both Americans and Pakistanis who struggle to combat the scourge of terrorism and build a more stable, secure, and prosperous future for Pakistan. We have offered our assistance to the government of the region in investigating the incident and bringing the perpetrators to justice.

The Department of State holds in the highest regard all our host country colleagues who serve in our missions around the world. These men and women choose a life of service to improve the lives of their families and citizens and are essential to helping implement our goal of promoting shared prosperity and values. They are our friends, our teachers, and our guardians, and we are profoundly grateful for the sacrifices they make every day.

 

The New York Times identified the two employees as Faisal Khan, an “anti-narcotics official,” and Abid Shah, a driver employed by the Bureau of International Narcotics and Law Enforcement Affairs.  They were reportedly killed when the bomb detonated as their convoy was traveling in the Mohmand tribal region. Four other people, including two Pakistani security officials, were wounded. The anti-narcotics team had been reviewing poppy eradication efforts in the area.  According to the NYT, Jamaat-e-Ahrar, a faction of the Pakistani Taliban, claimed responsibility for the attack.

The Express Tribune identified Faisal Khan as a project development specialist for the consulate; other local media has identified the casualties as employees of USAID.

State/INL has the following country program in Pakistan (INL/AP):

INL and the Government of Pakistan have collaborated on counternarcotics (CN) activities since the 1980s. INL’s counternarcotics portfolio includes training and operational support to law enforcement agencies as well as crop control and demand reduction projects implemented through local channels. Pakistan’s CN efforts are led by the Anti-Narcotics Force (ANF) under the Ministry of Narcotics Control, but also include several other law enforcement agencies such as the Frontier Corps- Khyber Pakhtunkhwa (KP) and Frontier Corps – Baluchistan as well as the Home Departments of Khyber Pakhtunkhwa and Balochistan provinces.

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FY2017 Budget Request: Consular Project Initiatives and New Positions

Posted: 2:58 am EDT

 

See the President’s FY 2017 Budget Request for the U.S. Department of State and USAID.

Below is an excerpt from the FY 2017 request for consular projects:

CONSULAR PROJECT INITIATIVES: $2,676.6 million

Revenue from Department-retained consular fees and surcharges funds CBSP consular programs and activities. These fees and surcharges include: Machine Readable Visa (MRV) fees, Western Hemisphere Travel Initiative (WHTI) surcharges, Passport Security surcharges, Immigrant Visa Security surcharges, Diversity Visa Lottery fees, Fraud Prevention and Detection fees (H&L), and Affidavit of Support (AoS) Review fees. Each consular fee or surcharge is used to fund CBSP activities consistent with its applicable statutory authorities.

Consular Systems Technology: $388.2 million

Consular Systems Technology (CST) supports worldwide consular information systems operations, maintenance, and modernization. CST includes several major investments, including ConsularOne, which consolidates and modernizes all consular applications under a common IT application framework. Other CST application packages support citizens with unplanned or emergency needs, and support task force groups when crises arise that endangers citizens’ lives. The FY 2017 request of $388.2 million, which reflects a decrease of $185.8 million from the FY 2016 estimate, ensures that CA/CST continues to develop and maintain the IT systems and infrastructure necessary to support both domestic offices and overseas posts. Hardware and software expenditures will decrease in FY 2017, due to the FY 2016 completion of worldwide infrastructure replacement projects needed to support the anticipated passport surge. The request reflects continued full software development support of ConsularOne.

Domestic Executive Support: $38.0 million

Domestic Executive Support encompasses CA’s Front Office, the Office of the Executive Director (CA/EX), the Office of Policy Coordination and Public Affairs (CA/P), and the Office of the Comptroller (CA/C). Under the leadership of the Assistant Secretary and Principal Deputy Assistant Secretary for Consular Affairs (CA), the Front Office oversees the overall performance of the Bureau in its role as the primary implementer and manager of the Consular and Border Security Program. The FY 2017 request supports overall operational costs including contracts, supplies, travel and other domestic operations.

The $2.2 million decrease below the FY 2016 estimate is associated with the the realignment of payments for Protecting Powers and Emergency Medical and Dietary Assistance (EMDA) programs to American Citizens Services.

Document Integrity, Training and Anti-Fraud Programs: $4.8 million

The FY 2017 request for CA’s Office of Fraud Prevention Programs (CA/FPP) will support efforts to identify and combat internal fraud, to ensure unqualified applicants do not receive or retain consular benefits.

Visa Services: $96.4 million

CA administers the visa portion of the U.S. immigration framework, using the latest technology to automate the visa process and working with other U.S. government agencies to efficiently and accurately screen all applicants for security threats and other potential ineligibilities. The FY 2017 request of $96.4 million will fund Visa Services activities, including plans for a large-scale digitization of approximately 50 million visa records, a quality assurance audit among contractors to ensure proper procedure and policies are followed, and increases to the labor contract at the National Visa Center (NVC) and Kentucky Consular Center (KCC) due to anticipated workload increases. The $10.2 million decrease is attributable to non-recurring costs in the FY 2016 estimate.

Affidavit of Support Program: $36.7 million

The Affidavit of Support (AoS) form is a requirement for many family- and employment-based immigrant visas, to demonstrate that the applicant will have adequate financial support once in the United States. Revenue from the AoS fees support the review and processing of AoS forms.

Diversity Visa Lottery Program: $4.0 million

The Diversity Visa (DV) program randomly selects nationals of certain countries for the opportunity to apply for immigration visas. DV lottery fees support the administration of the DV program.

Passport Services: $991.7 million

The Passport Services Directorate (PPT) protects U.S. border security and facilitates legitimate travel through comprehensive management of consular information technology systems, financial resources, and human resources in support of consular activities. As the Department prepares for the significant increase in passport demand related to the WHTI surge, the FY 2017 request will ensure that PPT can continue to provide exemplary service while meeting the FY 2017 projected workload of 20 million applications. Increasing workload demand is a driver of most CBSP expenses, including those of Passport Services. The overall increase of $24.8 million over the FY 2016 estimate includes increases for the Traceable Mail Initiative, travel, the Passport Call Center, supplies such as passport books and cards, and the full implementation of the Next Generation Passport (NGP) book, which will include more security features than the current passport. The increases, however, will be offset by reductions for foils and ribbons not required with the NGP; savings from phasing out printers for the current passport, and a reduction in postage.

American Citizens Services (ACS): $13.5 million

The Directorate of Overseas Citizens Services, Office of American Citizens Services and Crisis Management (OCS/ACS) provides documentation and protection to U.S. citizens worldwide. The

FY 2017 request will allow CA to meets its protection responsibilities for U.S. citizens overseas through programs for crisis management; protection of children, victims of crime, and U.S. citizens residing and traveling abroad; voter assistance; and emergency support to destitute U.S. citizens. The FY 2017 request reflects a $912,000 increase over the FY 2016 estimate, which supports the biannual paper stock purchases for Consular Report of Birth Abroad (CBRA) forms and the realignment of payments for Protecting Powers and Emergency Medical and Dietary Assistance (EMDA) programs from Domestic Executive Support.

Consular Affairs Overseas Support: $1,102.1 million

CA Overseas Support covers overseas expenses of the CBSP, including the costs of start-up support costs for overseas staff. Overseas support includes continued implementation of the Global Support

Strategy (GSS); International Cooperative Administrative Support Services (ICASS) contributions; equipment for consular agents; and recurring, non-salary support for Locally Employed Staff (LE Staff) and all U.S. Direct Hire (USDH) personnel. The FY 2017 request of $1,102.1 million is approximately $1.7 million below the FY 2016 Estimate, which is the net result of an increase of additional overseas operational expenses of $19.5 million, offset by a $21.2 million decrease for non-recurring new position support costs from FY 2016. Additionally, CA will begin paying non-rent operating expenses in

FY 2017, which were previously funded by the Embassy Security, Construction, and Maintenance (ESCM) appropriation.

FSN Separation Liability Trust Fund (FSNSLTF): $1.2 million

FSNSLTF covers the accrued separation pay of CBSP-funded locally employed staff who voluntarily resign, retire, die in service, or lose their jobs due to reduction-in-force. The FY 2017 request funds the FSNSLTF contribution for consular-related Foreign National staff.

BORDER SECURITY STAFF/AMERICAN SALARIES (AMSALS): $680.5 million

Human capital is the most vital component of the CBSP. The Department devotes a significant level of effort and resources toward increasing the efficiency and capacity in the visa and passport processes, including ensuring adequate staffing levels both domestically and overseas. CBSP-funded staff costs include positions in CA as well as in numerous partner bureaus. The $37.4 million increase over the FY 2016 estimate is attributable to the new positions, which will strengthen the consular workforce during the upcoming renewal of millions of passports in FY 2017. To support the consular-funded programs and activities, the FY 2017 request includes 90 new positions: seven domestic consular positions; 61 overseas consular positions; 20 positions for the Bureau of Diplomatic Security (DS); and two positions for the Foreign Service Institute (FSI).

The full document for the State Department request is available here (PDF).

 

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