EEOC: US Embassy Yemen FSN Discrimination Claim Over Denial of Overtime Fails

 

This is an instructive case for local employees of U.S. missions overseas. Even during a crisis, especially during a crisis, during chaos, even during evacuations, if a local employee is tasked to do work outside or normal work hours, there must be overtime pre-approval by the the supervisor (typically this means the American officer-supervisor).   In this EEOC case, the local employee claimed 1,952 hours of overtime for work purportedly done from 2015-2019. Without documented pre-approval by the American supervisor, Uncle Sam is not obligated to pay.
Even if a supervisor  or some other embassy official asked for work to be done; even if work was actually done as requested …if there’s no record or documentation regarding the overtime requests or preapproval for the overtime “as required”, there would be “no basis to grant the overtime pay.”
All good supervisors and decent human beings hopefully will ensure that pre-approvals are made and granted before any work requests are made of the local staff. Otherwise, you’ll be asking, and no one will be paying …. and that would disturb one’s conscience. Or should.
Via EEOC Appeal No. 2020003186:
At the time of events giving rise to this complaint, Complainant worked as a Defensive Security  Coordinator, Grade 10, at the Agency’s U.S. Embassy in Yemen. On April 30, 2019, Complainant filed an EEO complaint alleging that the Agency discriminated against him and subjected him to a hostile work environment on the bases of race (Arabian) and national origin (Yemen) when:

1. Complainant was denied overtime compensation for work he performed since 2015, and as recently as April 3, 2019;

2. Complainant has been denied a higher base salary level commensurate with his other American citizen colleagues; and
3. He was subjected to a hostile work environment, characterized by, but not limited to, his supervisor’s requests that he return his U.S. government-issued vehicle.  The most recent request was March 18, 2019.
Complainant was hired by the Agency in 2010, as a Local Hire under the Local Hire Program at the U.S. Embassy. Complainant has dual citizenship; he was born in Yemen and became an American citizen on September 22, 2006. He averred management knew his race and national origin because he was a Local Hire.

Claim 1 – Denial of Overtime (OT) Compensation since 2015

Complainant claimed that he held two different positions with the Agency. First, Complainant stated that he performed Defensive Security Coordinator duties from January 2014 to July 2019. Complainant stated that he had been granted overtime for years in this position prior to the Embassy’s evacuation in 2015. Secondly, Complainant claimed that he performed Regional Security Officer (RSO)/Team Lead duties from February 2015 to November 2015. Complainant claimed that his duties increased after taking on that role. Complainant alleged that he was called at all hours of the day and night.


On February 12, 2015, the Embassy where he worked was forced to evacuate. Shortly thereafter, in March, war ensued. After Complainant worked to coordinate the evacuation, he returned to the U.S. The Embassy suspended operations in 2015. The record indicates that Complainant’s entire work history was destroyed along with all other employee files that were kept onsite. The record indicates, however, that he remained on the Agency rolls until July 2019.


Complainant stated that after the evacuation, his work continued and he says his responsibilities escalated, but he was not fairly compensated. Complainant alleged that he sent an email to management officials, including his supervisor at the time (S1-2), listing all of the dates he worked overtime but he received no response. Further, Complainant claimed that he was told that they would try to process it, but he might have to wait until the Embassy reopened.


S1-2 acknowledged that Complainant held the Defensive Security Coordinator position and was eligible for overtime, but only with a prior authorization from his supervisor. He averred that he was the one to approve, but he averred “no requests for overtime were made.” S1-2 further confirmed, however, that Complainant provided information in support of his claim for 1,952 hours of overtime. S1-2 said that he forwarded the overtime claim to the Department and asked Complainant for further documentation.


Complainant submitted an email to his supervisor regarding his overtime on December 12, 2018, and after he did not receive a reply, he reached out to the Office of Civil Rights.

He received a reply on April 3, 2019. In the response, S1-2 informed Complainant that there was no record or documentation regarding his overtime requests or preapproval for the overtime as was required. Therefore, there was no basis to grant the overtime pay.

Claim 2 – Denial of Higher Compensation Given to American Colleagues

While working in the RSO section, Complainant believed that he was entitled to a higher base salary. Complainant averred that he should have received a new contract, inasmuch as he was promised a promotion. Complainant alleged that his former supervisor (S1-1) tasked him with controlling everything but did not ensure that he was compensated fairly. In addition, Complainant alleged that numerous officials over the years failed to ensure that he was compensated fairly or transition his job status. Complainant asserted that all of the issues stemmed from the fact that he was hired as a Locally Employed Staff. Complainant averred that, unlike his non-Arabian colleagues, he had to pay for his family to evacuate Yemen because of the war, but the government paid for the other employees’ families to evacuate. Complainant state that he was also put on at least one Reduction-in-Force list, but the notice was rescinded.
[…]
Complainant averred that he thought he could “work his way up” because of his American citizenship status. He acknowledged that he was hired as a Locally Employed Staff employee, which does not have a Career Ladder progression.

Claim 3 – Hostile Work Environment/Demand for Vehicle Return

Before the February 2015 evacuation of the Embassy where Complainant worked, he had been assigned a vehicle. The car is still parked at his relatives’ home in Yemen. When he and others were forced to flee in 2015, it was assumed that he would be able to come back in about a month.
He averred the Agency stopped him from going back because of the risks for him. On February 4, 2019, S1-2 issued a directive that the car be returned to service. The two communicated via email during the period February 23, 2019 to March 14, 2019. Complainant told him that he
feared his family would be placed in danger if the vehicle was retrieved. To protect his family still in Yemen, Complainant asked for certain safeguards. There were no further communications after April 2019.
[…]
In the decision, the Agency found that Complainant was not subjected to discrimination as alleged.
[…]
Upon review of the record, we find that Complainant has not presented sufficient argument or evidence to establish that the Agency’s explanations for its actions were pretext intended to mask discriminatory motivation. As a result, we find that Complainant was not subjected to the discrimination as alleged.

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Diplomatic Security Gets Career DSS Special Agent Carlos F. Matus as New DS/PDAS and DSS Director

 

Last month, the State Department named career DSS agent Carlos F. Matus as PDAS for Diplomatic Security  (DS) and director of the Diplomatic Security Service (DSS). Below is his official bio:

Carlos F. Matus, a career Diplomatic Security Service (DSS) special agent and DSS senior official, was named principal deputy assistant secretary (PDAS) of the Bureau of Diplomatic Security and director of the Diplomatic Security Service (DSS), U.S. Department of State, on September 13, 2021. He previously served as acting DSS director.

As PDAS and DSS director, Matus is responsible for the operations of the most widely represented law enforcement and security organization in the world, with offices in 33 U.S. cities and 275 U.S. diplomatic posts overseas. DSS is the law enforcement and security arm of the U.S. Department of State and is responsible for protecting U.S. diplomacy and the integrity of U.S. travel documents.

Matus, a career member of the Senior Foreign Service, joined DSS as a special agent in 1987. Throughout his 34 years of service, Matus has served around the world at U.S. embassies in Honduras, Panama, Afghanistan, Austria, Haiti, Pakistan, Brazil; DSS field offices in Washington, D.C., and Miami; and at DSS headquarters.

Among his most recent career highlights, Matus served as director of protective intelligence investigations, 2016; senior regional security officer, U.S. Embassy Kabul, Afghanistan, 2016-17; deputy assistant secretary for the high threat programs directorate, 2017-19; and acting deputy assistant secretary for threat investigations and analysis until he assumed the position of acting DSS director in 2020.

Matus is an individual recipient of multiple State Department meritorious and superior honor awards. The U.S. Marine Corps recognized him twice as Regional Security Officer of the Year for D Company. Most recently, he received the Presidential Rank Award for Meritorious Executive.

Before joining DSS, Matus graduated from the University of Maryland and the Inter-American Defense College. He holds a Master’s degree in Security and Hemispheric Defense from the University of Salvador, Buenos Aires, Argentina. More information about Carlos Matus is available at: https://www.state.gov/biographies/carlos-f-matus/

In 2016, we published  an submitted letter from a Diplomatic Security employee about the lack of diversity in the top ranks of the bureau leadership (see Dear @JohnKerry: One of Your Foggy Bottom Folks Is Asking — Is This Diversity?).   At that time, there were two senior positions held by female officers and one by an African-American at the bureau.
Today, the leadership at Diplomatic Security remains overwhelmingly male and white, with but ONE senior female official occupying the Deputy Assistant Secretary and Assistant Director Training Directorate. There are currently , three African Americans in its leadership positions including the assistant secretary. Given that Diplomatic Security is one of the top five bureaus with the highest number of sexual harassment complaints, you’d think that the bureau would work harder in growing the ranks of senior female officials in its leadership ranks.
It looks like that’s not happening anytime soon. So will Diplomatic Security ever appoint a senior female agent anywhere besides the International Programs Directorate or the Training Directorate? (see Inbox: A belief that there’s no place for a female in Diplomatic Security agent ranks especially at HTPs?).  As DSS Director? Or as a Principal Deputy? No?
Well, now, we’d like to know why. Why are female officials hard to find in the bureau’s senior leadership ranks?

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