We learned from two sources that State Department DGHR Carol Perez sent out an email notice to HR Employees on “Measures to Manage COVID-19 in SA-1 ” on the evening of March 24. SA-1 is a State Department annex office located on E Street in Columbia Plaza A & B that includes multiple agency tenants like the HR (now GTM) bureau and the Bureau of Administration.
“GTM was notified today of a presumptive positive case of COVID-19 in SA-1. The person has been out of the office since the close of business Thursday, March 19.”
The email went on to describe the measures the State Department has undertaken including the A bureau cordoning off “space on the floor where the person works for disinfection.” The DGHR’s email notified HR employees that MED and the Bureau of Administration supervised a vendor conducting “a deliberate and professional disinfection of those spaces.”
“The disinfected spaces will be safe for re-occupation tomorrow, March 25,” the DGHR writes. Her email also told employees that “Areas contiguous to those spaces (hallways, elevators) continue to be safe for use” and that GTM (HR) “remains operational, and the rest of SA-1 remains open as a worksite. ”
The notice ends with a reminder that employees should be aware of CDC guidelines to limit the spread of COVID-19 and says that “ Employees should stay home and not come to work if they feel sick or have symptoms of illness.” Employees are also reminded if they are at work to “wash their hands frequently and employ social distancing” and that “Directorates and Offices should not engage in group events of 10 or more individuals at this time.”
DGHR’s closing line said “The health and safety of our employees remains our top priority. Please take care of yourselves and each other.”
One source told us that the DGHR message was apparently sent only to those in the HR (GTM) bureau. Sender A asks:
“If someone working in HR was exposed, then, ostensibly, does that not mean that anyone else working in that same building (SA-1) might also have been exposed irrespective of whether or not they work for HR? Or that customers of that HR officer who visited SA-1 might’ve been? I mean, really? Are we REALLY stove piping info like this?!”
A second source told us that this was the approach the Consular Affairs bureau took in communicating about the positive case of COVID-19 in SA-17.
We don’t know if the presumptive positive case is with HR or the A bureau, but if it’s the latter, it would be weird for HR employees to be notified but not the A bureau, hey?
The top official who says “The health and safety of our employees remains our top priority” can do better communicating information about COVID-19 cases within the State Department. We were informed that there is still “no central info on cases department-wide or measures individual embassies are taking to share best practices or information on gravity of situation.” Note that MED said it is tracking cases. See COVID-19 Tracker: State Department and Foreign Service Posts (March 25 Update).
We’re having a hard time understanding that. This is an agency that takes notes about everything but is unable to track this virus in domestic offices and overseas posts?
These are scary times, no doubt but remember the human. I often do yard work these days to keep my anxiety down or I won’t get anything done. Different folks deal with anxieties, uncertainties and fears differently, except that it gets more difficult to do absent relevant needed information. Do folks really want to see rumors flying around the annexes? As often said, rumors express and gratify the emotional needs of the community. It occupies the space where that need is not meet, and particularly when there is deficient communication.
Valued employees deserve more.