Posted: 4:20 am ET
So safety and security, accountability, and respect for one another. I really want you to think about that every day and try to practice that. If you do those things, you’ll have a performing organization. That’s what I know. I know that to be true.
And as you know, we’re going through a redesign at the State Department. Part of this was in response to an executive order from the President, but it was also something that I wanted to do from day one. The most important thing I want to do during the time I have – I hope we get peace in North Korea; I hope we can settle the conflicts in Syria; I hope we can settle the conflict in Libya; I hope we can develop a better relationship with Russia. But those won’t be the most important things that I’ll do. The most important thing I can do is to enable this organization to be more effective, more efficient, and for all of you to take greater satisfaction in what you do day in and day out. Because if I accomplish that, that will go on forever and you will create the State Department of the future.
That’s why we started this with a listening tour. We got 35,000 of you responded. If you responded, thank you. Thank you, thank you, thank you. And we interviewed over 300 people face to face, and since we started the redesign, which is led by you and your colleagues, we’ve had over 200 people working in redesign teams while they’ve been doing their day jobs at the same time. I’ve had the opportunity to meet with them from time to time and see the work as it’s progressing, and I just can’t tell you how excited I am. You know – you know what needs to be fixed. I don’t, but you do. You know where you’re having problems, where you’re struggling, where things get in the way of you being effective. That’s what we want to get at. And that’s why we call it a process redesign. A reorganization is taking boxes on a chart and cramming them together and moving them around, but nothing really changes. We want to get down to how do you get your work done and how can we help you get your work done more efficiently, more effectively.
So I tell people I’m in the blocking and tackling business. You tell me what you need to run downfield, and let me go do some blocking for you to do it. If we need Congress to change a – make a statutory change, we’ll go after it. If they need to make a change in things that require appropriations, we’ll go after it. And I’m already in conversations with them about that. So with your involvement in this through the portal, a lot of ideas – we’re getting great ideas through the portal. Please, keep those coming. And those things that we can fix on our own right away, I have entire teams to get after it and let’s start fixing some of these things.
So again, thank all of you for what you do for us. Thank you, Ambassador, for being here. Now, we have an Ambassador Johnson and we have a Foreign Secretary Johnson. What I’ve concluded is, on any given day, a Johnson is going to be to blame. (Laughter.) We’ll let them figure out who. (Laughter.)