#OPMBreach: Back to Paper SF-86s, No More Social Media at OPM, Scary Movie Chinese Edition

Posted: 2:15 pm EDT

.

.

.

.

.

.

 

Related Posts:

 

OPM Hit By Class Action Lawsuit, and Those Phishing Scams You Feared Over #OPMHack Are Real (Corrected)

Posted: 7:16 pm  EDT

 

The largest federal employee union, the American Federation of Government Employees, filed a class action lawsuit today against the Office of Personnel Management, its director, Katherine Archuleta, its chief information officer, Donna Seymour and Keypoint Government Solutions, an OPM contractor.
.

.

.
A couple of weeks ago, we thought that the “recipe” from the OPM email notification sent to potentially affected employees via email might be copied by online scammers.

.

 

Today, the United States Computer Emergency Readiness Team (US-CERT), part of part of DHS’ National Cybersecurity and Communications Integration Center (NCCIC) issued an alert on phishing campaigns masquerading as emails from the Office of Personnel Management (OPM) or the identity protection firm CSID.

#

OPM Announces Temporary Suspension of the E-QIP System For Background Investigation

Posted: 12:19 am EDT

 

On June 29, OPM announced the temporary suspension of the online system used to submit background investigation forms.  The system could be offline from 4-6 weeks.  Below via opm.gov:

WASHINGTON, D.C. – The U.S. Office of Personnel Management today announced the temporary suspension of the E-QIP system, a web-based platform used to complete and submit background investigation forms.

Director Katherine Archuleta recently ordered a comprehensive review of the security of OPM’s IT systems. During this ongoing review, OPM and its interagency partners identified a vulnerability in the e-QIP system. As a result, OPM has temporarily taken the E-QIP system offline for security enhancements. The actions OPM has taken are not the direct result of malicious activity on this network, and there is no evidence that the vulnerability in question has been exploited. Rather, OPM is taking this step proactively, as a result of its comprehensive security assessment, to ensure the ongoing security of its network.

OPM expects e-QIP could be offline for four to six weeks while these security enhancements are implemented. OPM recognizes and regrets the impact on both users and agencies and is committed to resuming this service as soon as it is safe to do so.  In the interim, OPM remains committed to working with its interagency partners on alternative approaches to address agencies’ requirements.

“The security of OPM’s networks remains my top priority as we continue the work outlined in my IT Strategic Plan, including the continuing implementation of modern security controls,” said OPM Director Archuleta. “This proactive, temporary suspension of the e-QIP system will ensure our network is as secure as possible for the sensitive data with which OPM is entrusted.”

#

Meanwhile, on June 22, AFSA sent a letter to OPM Director Katherine Archuleta with the following requests:

Screen Shot 2015-06-29

via afsa.org (click for larger view)

 

On June 25, AFSA is one of the 27 federal-postal employee coalition groups who urge President Obama to “immediately appoint a task force of leading agency, defense/intelligence, and private-sector IT experts, with a short deadline, to assist in the ongoing investigation, apply more forceful measures to protect federal personnel IT systems, and assure adequate notice to the federal workforce and the American public.”  (read letter here: AFSA Letter sent in conjunction with the Federal-Postal Coalition |June 25, 2015 | pdf)

#

“M” Writes Update to State Department Employees Regarding OPM Breach

Posted: 1:36 pm EDT

 

It took 18 days before I got my OPM notification on the PII breach. Nothing still on the reported background investigation breach. OPM says it will notify those individuals whose BI information may have been compromised “as soon as practicable.”  That might not happen until the end of July! The hub who previously worked for State and another agency has yet to get a single notification from OPM. We have gone ahead and put a fraud alert for everyone in the family. What’s next? At the rate this is going, will we soon need fraud alerts for the pets in our household? They have names and passports, and could be targeted for kidnapping, you guys!!

And yes, I’ve watched the multiple OPM hearings now, and no, I could not generate confidence for the OPM people handling this, no matter how hard I try. Click here for the timeline of the various breaches via nextgov.com, some never disclosed to the public.

Still waiting for the White House to do a Tina Fey:

you're all fired

via giphy.com

On June 25, the Under Secretary for Management, Patrick Kennedy sent a message to State Department employees regarding the OPM breach. There’s nothing new on this latest State update that we have not seen or heard previously except the detail from the National Counterintelligence and Security Center (NCSC) at http://www.ncsc.gov (pdf) on how to protect personal information from exploitation (a tad late for that, but anyways …) because Foreign Intelligence Services and/or cybercriminals could exploit the information and target you.

Wait, what did OPM say about families? “[W]e have no evidence to suggest that family members of employees were affected by the breach of personnel data.” 

Via the NCSC:

Screen Shot 2015-06-26

no kidding!

Screen Shot 2015-06-26

you don’t say!

Here is M’s message from June 25, 2015 to State employees. As far as we know, this is the first notification posted publicly online on this subject, which is  good as these incidents potentially affect not just current employees but prospective employees, former employees, retirees and family members.

Dear Colleagues,

I am writing to provide you an update on the recent cyber incidents at the U.S. Office of Personnel Management (OPM) which has just been received.

As we have recently shared, on June 4th, OPM announced an intrusion impacting personnel information of approximately four million current and former Federal employees. OPM is offering affected individuals credit monitoring services and identity theft insurance with CSID, a company that specializes in identity theft protection and fraud resolution. Additional information is available on the company’s website, https://www.csid.com/opm/ and by calling toll-free 844-777-2743 (international callers: call collect 512-327-0705). More information can also be found on OPM’s website: www.opm.gov.

Notifications to individuals affected by this incident began on June 8th on a rolling basis through June 19th. However, it may take several days beyond June 19 for a notification to arrive by email or mail. If you have any questions about whether you were among those affected by the incident announced on June 4, you may call the toll free number above.

On June 12th, OPM announced a separate cyber intrusion affecting systems that contain information related to background investigations of current, former, and prospective Federal Government employees from across all branches of government, as well as other individuals for whom a Federal background investigation was conducted, including contractors. This incident remains under investigation by OPM, the Department of Homeland Security (DHS), and the Federal Bureau of Investigation (FBI). The investigators are working to determine the exact number and list of potentially affected individuals. We understand that many of you are concerned about this intrusion. As this is an ongoing investigation, please know that OPM is working to notify potentially affected individuals as soon as possible. The Department is working extensively with our interagency colleagues to determine the specific impact on State Department employees.

It is an important reminder that OPM discovered this incident as a result of the agency’s concerted and aggressive efforts to strengthen its cybersecurity capabilities and protect the security and integrity of the information entrusted to the agency. In addition, OPM continues to work with the Office of Management and Budget (OMB), the Department of Homeland Security, the FBI, and other elements of the Federal Government to enhance the security of its systems and to detect and thwart evolving and persistent cyber threats. As a result of the work by the interagency incident response team, we have confidence in the integrity of the OPM systems and continue to use them in the performance of OPM’s mission. OPM continues to process background investigations and carry out other functions on its networks.

Additionally, OMB has instructed Federal agencies to immediately take a number of steps to further protect Federal information and assets and improve the resilience of Federal networks. We are working with OMB to ensure we are enforcing the latest standards and tools to protect the security and interests of the State Department workforce.

We will continue to update you as we learn more about the cyber incidents at OPM. OPM is the definitive source for information on the recent cyber incidents. Please visit OPM’s website for regular updates on both incidents and for answers to frequently asked questions: www.opm.gov/cybersecurity. We are also interested in your feedback and questions on the incident and our communications. You can reach out to us at DG DIRECT (DGDirect@state.gov) with these comments.

State Department employees who want to learn additional information about the measures they can take to ensure the safety of their personal information can find resources at the National Counterintelligence and Security Center (NCSC) at http://www.ncsc.gov. The following are also some key reminders of the seriousness of cyber threats and of the importance of vigilance in protecting our systems and data.

Steps for Monitoring Your Identity and Financial Information

  • Monitor financial account statements and immediately report any suspicious or unusual activity to financial institutions.
  • Request a free credit report at www.AnnualCreditReport.com or by calling 1-877-322-8228. Consumers are entitled by law to one free credit report per year from each of the three major credit bureaus – Equifax®, Experian®, and TransUnion® – for a total of three reports every year. Contact information for the credit bureaus can be found on the Federal Trade Commission (FTC) website, www.ftc.gov.
  • Review resources provided on the FTC identity theft website, www.Identitytheft.gov. The FTC maintains a variety of consumer publications providing comprehensive information on computer intrusions and identity theft.
  • You may place a fraud alert on your credit file to let creditors know to contact you before opening a new account in your name. Simply call TransUnion® at 1-800-680-7289 to place this alert. TransUnion® will then notify the other two credit bureaus on your behalf.

Read in full here.

#

Terrorist Attacks Rock France, Tunisia, Kuwait: Three Countries. Three Continents. All Soft Targets.

Posted: 4:41  pm EDT

 

Terrorists attacked sites in France, Tunisia and Kuwait today. At least 37 people including British, Belgian and German nationals were killed by gunmen at a beach resort in Tunisia, one person was reportedly decapitated in France at a US-owned factory, and at least 25 people were killed at a suicide bombing at a mosque in Kuwait. Three countries, three continents and  all soft targets.
.

.

 

The US Embassy Paris released the following security message on 

The U.S. Embassy in Paris informs U.S. citizens that a terrorist attack took place at approximately 10 AM today at a U.S.-owned factory in Saint-Quentin-Fallavier, Isere, France, southeast of Lyon, at a large industrial park. One person was killed and two others were reported injured. None of the deceased or injured was a U.S. citizen. The motivation for the attack is unknown, and one suspect is in French government custody.   The Government of France maintains a threat rating system, known locally as “Vigipirate,” similar to the U.S. Department of Homeland Security Advisory System. Following the January 2015 terrorist attacks, the Government of France raised the “Vigipirate” level and continues to evaluate its security posture on a regular basis. Up-to-date information is available on the “Vigipirate” website in French.

 

Under this system, the government routinely augments police with armed forces and increases visibility at airports, train and metro stations, and other high-profile locations such as schools, major tourist attractions, and government installations. Over the last few years, there have been arrests of suspected militant extremists allegedly involved in terrorist plots. French authorities have spoken publicly about the heightened threat conditions for terrorist attacks in Europe.

 

U.S. citizens in France are encouraged to remain vigilant. Immediately report unattended packages observed in public places, or any other suspicious activities, to French law enforcement authorities. French authorities are proactive and will respond immediately. If there is a security incident or suspicious package, do not linger in the area to observe.

.

.

The  US Embassy in Tunis released the following  message:

The U.S. Embassy wishes to alert U.S. citizens to a terrorist attack in Tunisia around the Kantaoui area at the Imperial Riu Marhaba and Soviva hotels in Sousse.   The U.S. Embassy urges U.S. citizens to avoid the Kantaoui area and surrounding vicinity. The U.S. Embassy reiterates our standing guidance that U.S. citizens in Tunisia should exercise caution when frequenting public venues that are visited by large numbers of foreigners, such as hotels, shopping centers, and tourist sites and restaurants.

U.S. citizens should also be alert to the possibility of kidnapping.  U.S. citizens are reminded to exercise caution and avoid areas where large gatherings may occur.  Even demonstrations or events intended to be peaceful can turn confrontational and possibly escalate into violence.  U.S. citizens should monitor local events, report suspicious activity to the local police, and take appropriate steps to bolster their own security.

Travelers contemplating trips to the interior of the country should assess local conditions and routes when making travel plans.  In particular, all travel south of the designated military zone in the south must be coordinated in advance with Tunisian authorities.  Also, travel to either border should be avoided if possible given the periodic security incidents along the border regions.

.

The US Embassy in Kuwait issued this: Explosion at Mosque in Al-Sawaber neighborhood of Kuwait City – Security Notice for U.S. Citizens 2015

There has been an explosion at a mosque in the Al Sawaber neighborhood of Kuwait.  There have been reports of deaths and injuries.  U.S. citizens should avoid the area.  Please stay current with media coverage of local and regional events. U.S. Mission personnel have been advised to continue to practice personal security awareness and we advise the U.S. citizen community to do the same.

The embassy also released a statement calling the explosion “a senseless terrorist attack on worshipers in the Al-Imam Al-Sadiq Mosque”, condemning the attack and says that “the United States stands ready to assist our friend and ally Kuwait in any way possible.”
.

Below is the WH statement on the three attacks:

#

US Embassy Burundi: Students Broke Into Embassy Grounds Seeking Refuge (Updated)

Posted: 2:32 am  EDT
Updated: 3:05 PM EDT

 

Update via US Embassy Bujumbura on the students who entered the embassy compound:

After the Burundian National Police broke down the student camp at the construction site yesterday, the university student who sought refuge at the U.S.Embassy were allowed to stay for the afternoon and provided with water. The students remained in the Embassy parking lot until approximately 7:30 pm when they departed of their own free will after speaking with Ambassador Dawn Liberi. There was no effort to forcibly remove them.

The students relocated to a refuge run by a religious entity. The U.S. Embassy continues to work with the Government of Burundi to fully resolve this issue and has also been in contact with humanitarian organizations on behalf of the students.

Last month, the US Embassy in Bujumbura, Burundi went on ordered departure (see New #Burundi Travel Warning, Non-Emergency US Embassy Staff & Family Members Now on Ordered Departure).

On June 25, this happened:

.

.

.

.

.

.

The US Embassy released the following statement on June 25:

At approximately 1:15 pm Burundian National Police entered a construction site adjacent to the U.S. Embassy where university students set up camp seeking refuge when violence broke out in Bujumbura at the end of April and the national university was closed. The students dispersed from the site in an orderly manner and some entered the Embassy parking lot. Approximately 100 students peacefully remain in the visitor parking lot of the U.S. Embassy.

The police and students had no physical confrontation. The police officers did not resort to violence; no shots were fired and tear gas was not used. Four people suffered minor injuries during the movement. All embassy staff members are safe and accounted for.

The U.S. Embassy has contacted the Government of Burundi and urged them to find a peaceful resolution to the situation.

We understand that the students went into a lot that is outside the real embassy perimeter (as per standard embassy design). We’re also told that the gap below the gate is probably due to ground settling over the years since construction.

We should note that the embassy occupied the new embassy compound in October 2012. According to the OIG report, the embassy occupies a modern compound with an electrical generating capacity equal to that of the entire national grid. The capital cost of the new embassy compound, $137 million, is 25 percent of the national government’s annual budget.

#

State Department’s Visa Systems Now Operational at 165 of 220 Posts Worldwide

Posted: 1:56 am  EDT

 

The State Department’s Consular Consolidated Database problems that affected travelers globally is is now back online at 165 of 220 visa issuance posts worldwide.  The latest update does not explain in details the cause of the glitch except to cite the hardware issue.  It also says that service was restored “using a redundant, secondary backup system and other sources.”  It does not explain what “other sources” mean but if it took at least 9 days to get that redundant, secondary back-up system to kick in, that’s not a very good system.

The Consular Affairs-issued FAQ asks how many people were affected by this outage? The answer it provides to this question is neither here nor there.  Folks, if you can’t answer your own question, please don’t include it.

According to travel.state.gov, the average visa applications processed every day worldwide is 50,000 x 9 days (June 9-19)=450,000 + 25,000 (half the average daily applications) x 4 days (June 22-25) = 100,000. Total number potentially affected 550,000.  Is that close enough?

The June 25 update says that if systems had been operating normally, posts would have issued approximately 540,000 visas since the outage started. Whoa! Help us out here. What kind of refusal/approval rates are we looking at here? That 540,000 figure is a little hinky because not all applicants who apply are issued visas. If it would have issued 540,000  visas, what would have been the total number of applicants?  Note that all of them must pay the visa fees. We estimate that the USG loss from this latest glitch is between $72 to $84 million (average daily applications globally x no. of days x $160 visa fee). Is that too low?

Meanwhile, StarrFMonline.com reported that the US Embassy in Accra, has “dismissed reports that it is ripping Ghanaians off by accepting visa fees in spite of the visa issuance imbroglio that has hit US embassies across the world.” The consular section chief  had to explain that “if anybody was refused a visa, that was because of the case and has nothing to do with our technical issues.”

*

On June 24, the Bureau of Consular Affairs reports that 50 posts, representing nearly 73 percent of its  nonimmigrant visa demand worldwide, are back online and issuing visas.  It also says that “posts overseas have issued more than 150,000 non-immigrant visas since June 9.” And that for context, if systems had been operating normally, posts would have issued approximately 450,000 visas during the June 9-23 timeframe.

On June 25, the Bureau of Consular Affairs reports that 165 posts, representing more than 85 percent of nonimmigrant visa demand worldwide, are now online and issuing visas.  The update says that if systems had been operating normally, posts would have issued approximately 540,000 visas since the outage started.

Via travel.state.gov, June 25 update:

Visa Systems Issues

  • The Bureau of Consular Affairs reports that 165 posts, representing more than 85 percent of our nonimmigrant visa demand worldwide, are now online and issuing visas. 

  • Posts overseas issued more than 82,000 visas on June 24. 

  • Posts overseas have issued more than 238,000 non-immigrant visas this week. For context, if systems had been operating normally, posts would have issued approximately 540,000 visas since the outage started. 

  • We will continue to bring additional posts online until connectivity with all posts is restored. All posts worldwide are now scheduling interviews with applicants, including with those who applied after the systems problems began on June 9.

  • We deeply regret the inconvenience to travelers who are waiting for visas, as well as their families and U.S. businesses that have been affected.

  • We continue to post updates to our website, travel.state.gov.

 

Q: Reports indicate that your backlog is 700,000 visas. Is this accurate?

No. While there is a large backlog of cases to clear, it never approached that level, and we have already made good progress issuing those visas. Many posts are working overtime this week and during the upcoming weekend, and we expect to eliminate the backlog in a week or less.


Q: How old is this equipment? And does the age of the equipment and the need to have so many repairs to the hardware mean that this equipment should have been replaced? Is this a funding issue at the base of it?

The hardware that impacted the biometrics system is several years old. The Department was working to move the biometrics system off of this hardware.

The operational requirements to keep this database running for domestic and overseas passport and visa issuances caused delays in upgrading the database according to our planned maintenance schedule.

We have been working to upgrade our systems over the past year.

We will move ahead with planned migration and systems upgrades as soon as we fully restore service.

Q: How did you restore service?

We restored service using a redundant, secondary backup system and other sources. That data allowed us to begin to re-connect posts to the affected portion of the system and synchronize biometric data. This system is running on newer hardware, and has a synchronized standby system in a different Department data center.

In parallel, we are continuing to restore data from backups and overseas post databases. This process is ongoing.

Q: Do you know whether this is equipment that was acquired directly by the State Department, or was this acquired through a third-party contractor?

The equipment was acquired by the Department of State.

Q: How many people were affected by this outage?

During the past two weeks, consular sections have continued to interview travelers who applied June 8 or earlier. Those posts reconnected to our system are now issuing visas for those applicants.

Q: How are cases being prioritized?

We continue to facilitate urgent cases for those individuals who need to travel imminently, and will continue to do so until the systems are normal.

We apologize to travelers and recognize that this has caused hardship to some individuals waiting for visas as well as families and employers.

Q: What about the foreign agricultural workers (H2A visa holders?)

More than 2,500 temporary or seasonal workers have been issued new visas in Mexico since last week.

We will continue to prioritize H-2 applicants as our systems return to normal, and issue as many approved cases as possible. However, we will not be able to process these as quickly as we typically do until our systems are functioning normally. We continue to ask that any employers with urgent needs contact the post which is processing their applicants and we will do everything we can to facilitate the cases.

We are no longer asking CBP to provide Port of Entry waivers, as we have now begun issuing visas at border posts.

Visa applicants, including agricultural workers, who have not received a visa should not report to the border. Please contact the nearest embassy or consulate.

Read more here.

CCD Visa Update: 22 Posts Accounting For About Half of the Global Visa Volume Now Reconnected

Posted: 1:23 am  EDT

 

On June 19, the Capital Press covering agriculture news in the western states reported that after a nine-day delay, the State Department began issuing visas again for Mexican farmworkers stranded at the U.S.-Mexican border wanting to head north for jobs. Visas were reportedly issued June 17 for a majority of some 200 people headed to Washington state to work in cherry harvest and other tree fruit work, according to Dan Fazio, director of the Washington Farm Labor Association in Olympia. The WAFLA posted its request for waiver of the visa requirement online here (pdf).

The update on the CCD glitch late last week said that 750 seasonal workers were issued visas as well as 1500 individuals with humanitarian cases. We asked CA about this since even us found this a tad confusing.  The earlier announcement said that the hardware glitch made it impossible to issue visas at this time. We requested confirmation that the seasonal workers and humanitarian cases who were “issued visas” were actually issued visa waivers. And if that was not the case, how was it possible to issue visas to these applicants if the hardware issues had yet to be fixed?

The Bureau of Consular Affairs has posted a June 22 update on the Consular Consolidated Database problems.  The update below does not specifically answer our questions but it indicates some development.  Note that the 22 posts are not identified in the update (which appears frustrating for consular clients venting on Facebook).  Visa applications affected are those submitted  on or after June 9.  With average global applications at 50,000 a day, this latest CCD glitch potentially affected about 450,000 visa applicants worldwide from June 9 – June 19. Whoa! Is that like $72 million in the last two weeks alone?

Here are the top 10 NIV issuance posts from FY2014. So these ten posts presumably have already been reconnected. We’re missing the next 12 posts that are also back online; hopefully, all 172 posts will be back online before too long.

Top Nonimmigrant (Temporary) Visa Issuance Posts | FY2014

Top Nonimmigrant (Temporary) Visa Issuance Posts | FY2014 (click for larger view)

Update below via travel.state.gov:

Visa Systems Issues

  • The Bureau of Consular Affairs is in the process of resolving technical problems with our visa systems. Though some progress has been made, biometric data processing has not been fully restored.
  • Our team continues to work on this 24/7 to restore the systems to full functionality.
  • As of noon today, 22 posts have been reconnected, representing about half of the global nonimmigrant visa volume.
  • We will continue to bring additional posts online until connectivity with all posts is restored.
  • Last week, nearly 1,250 temporary or seasonal workers who had been issued visas in the past were issued new visas in Mexico, and we have issued more than 3,000 visas globally for urgent and humanitarian travel.
  • We deeply regret the inconvenience to travelers and recognize the hardship to those waiting for visas, and in some cases, their family members or employers in the United States.
  • We continue to post updates to our website, travel.state.gov.

Q: How long before you restore full system functionality?

  • Public and private sector experts are making progress in correcting the visa problem, and we are striving to have the system fully reconnected sometime this week.
  • As of noon today, 22 posts have been reconnected, representing about half of the global nonimmigrant visa volume. All our servers appear to be stable. There is a large backlog of cases to clear, but we have already made good progress. We will continue to bring additional posts online until connectivity with all posts is restored.
  • Overseas and domestic passports are being issued.

Q: How many travelers are affected by this outage?

  • Most posts were able to handle visa interviews and some visa printing as usual through the end of last week. This week, many posts have rescheduled visa appointments.
  • We handle an average of 50,000 applications daily worldwide. Many applicants do not have immediate travel plans, and will receive visas in time for planned trips. We are prioritizing urgent medical and other humanitarian cases.

Q: Once operational, how will cases be prioritized?

  • We are already prioritizing urgent humanitarian cases and temporary agricultural workers. Once the systems are fully operational, we will work as quickly as possible to clear the backlog of pending visa cases.
  • We apologize to travelers and recognize that this has caused hardship to some individuals waiting for visas.

Q: What about domestic passports?

  • Domestic passport operations are functioning, with some processing delays. These technical problems have affected the intake of some mailed applications and same-day service at our passport agencies; however, we continue to issue routine and expedited passports to U.S. citizens for all overseas travel needs.

Q: What about overseas passports?

  • Overseas passport applications are being processed. There have been delays in some cases, but posts overseas are able to issue emergency passports in urgent cases.

Q: What about the foreign agricultural workers (H2A visa holders?)

  • We issued nearly 1,250 H-2 visas for agricultural and temporary workers last week. These are applicants whose biometric data was captured before the systems went down.
  • Additionally over the weekend we worked with DHS/CBP to facilitate the entry of more than 250 H-2 workers to travel to their places of employment in the United States.
  • CBP has agreed to give cases processed through the U.S. Department of State due consideration. However, no visa applicant, including agricultural workers, should report to the border without first having applied for a visa and having been processed through an embassy or consulate.
  • Based on this weekend’s systems progress, we are currently rescheduling more than 1,500 H-2 visa applicants who were unable to be interviewed last week because of systems problems.

Related posts:

State Dept’s Overseas Passport and Visa Systems Hit By Glitch Again, Suspends Issuance.
State Dept’s Consular Database Problems Dash Plans, Dreams … Also Cost Up to $1M/Day in California

Burn Bag: Fly the Friendly Skies Via Helo For 2.2 Miles Between Embassy Kabul and Kabul International Airport

Via Burn Bag:

“After nearly 14 years, $1 trillion, and more than 2,300 lives, the security situation in Kabul is such that the Embassy is using helicopters to transport its staff the 2.2 mile distance to the international airport.”

via giphy.com

#

 

The U.S. Embassy of Curtailments — Hurry! Nominations Now Open

Posted: 12:44 am  EDT

 

One political ambassador went though five DCMs during his tenure as President George W. Bush’s ambassador in paradise. The whole two Bush terms. We even wrote a tanka about it.  Another political ambassador went through seven permanent and temporary DCMs in less than one term at US Embassy Luxembourg under President Obama.

There is no shortage of criticisms when it comes to the appointments of political ambassadors, of course. But let us point out to something good here. The political ambassadors know when to exit the stage, and that’s a good thing. Even if we’ll never know for sure how hard or how lightly they’re pushed to exit right, we know that they will not be candidates in the State Department’s well-oiled recycling program.

So, what should we make about news of curtailments from an embassy headed by a career ambassador when the official report is handled with such a, um… soft touch?

  • Embassy Tallinn’s single-officer consular section suffered successive curtailments of assigned officers in the 20 months between February 2013 and September 2014. During that period, eight temporary duty officers provided approximately 10 months of management coverage.
  • Management operations at Embassy Tallinn were recently disrupted for a 6-month period because of curtailments in the management and general services officer positions.

Wait — that’s three positions, aren’t we missing a few more? The consular section had successive curtailments? Like — how many? There was a year-long gap in the political officer position; was that gap a result of another curtailment?

The IG report on Embassy Tallinn does not answer those questions and does not elaborate the reasons for these personnel gaps and curtailments, which we are told are “old news.”

But see — people do not take voluntary curtailments lightly. Not only do they need to unpack, repack, unpack again their entire household, kids have to be pulled out of schools, pets have to be shipped and there may be spouses jobs that get interrupted.  And most of all, in a system where assignments are made typically a year before the transfer season, curtailments mean the selection for the employee’s next assignment back in DC or elsewhere contains pretty slim pickings.   The employee may even be stuck in a “bridge” assignment that no one wants. So, no, curtailments are not easy fixes, they cause personal and office upheavals, and people generally avoid doing them unless things get to a point of being intolerable.

In any case, we like poking into “old news” … for instance, we are super curious if the curtailed personnel from Tallinn similarly decamped to Baghdad or Kabul like those curtailments cited in the OIG report for US Embassy Luxembourg? No? Well, where did they go … to Yekaterinburg?

Did they curtail for medical reasons, that is, was post the cause of their ailments? And no, we have it in excelent authority that no one has microwaved Embassy Tallinn like the good old days in Moscow.

The report says there were curtailments and that “stronger leadership from the Ambassador and his greater adherence to Department of State rules and regulations are necessary.”

Also that the “most significant findings concern the need for stronger leadership from the Ambassador and his greater adherence to ethics principles, Equal Employment Opportunity (EEO) guidelines, and security policies.”

Wow!  This report is mighty short on details, what happened?

We take special note on the use of the following words: Strong-er. Great-er.  Both comparative adjectives, see? Suggesting that chief of mission (COM) already has strong leadership and great adherence to principles and policies.

And this is the report’s most significant findings? That the COM just need to move the dial a notch up?

Are the fine details on  ethics, EEO, security flushed out to the Classified Annex of this report, to entertain a limited readership with “need to know” badges? And their inclusion in the annex is for national security reasons?

Strong-er. Great-er.  Sorry folks, but it must be said, a heck of a crap-per. Additional post to follow.

#