Category Archives: Real Post of the Month

Name That Embassy: Where The DCM Has Two Official Residences (the Second, For DCM Junior’s Playdates)

Most of this blog’s readers are already familiar with the term DCM.  For those who aren’t, a DCM or a Deputy Chief of Mission is like the chief executive officer or chief operating officer of the embassy. He/She is a career diplomat and acts as Charge d’Affaires (person in charge) whenever the Ambassador is absent from the host country or when the position is vacant. The DCM is responsible for the day to day management of the embassy, ensuring the mission can operate with allocated resources and together with the Ambassador runs the Embassy “front office.”  He/She oversees the heads of sections (Political, Economic, Public Affairs, Management, Consular and the Regional Security Office) at the Embassy and has overall responsibility for mentoring and professional development of the entry-level professionals.

All that serves as a preamble to this:

The Deputy Chief of Mission in Country X has an official residence in the downtown area of the capital city; the location is not too far from the embassy.

The second residence, an apartment is allegedly in the suburbs, in one of the U.S. government compounds in the capital city. The ostensible reason for the second residence is reportedly so the DCM’s spouse would have a place to arrange playdates near the international school where DCM junior is enrolled.

Imagine if you’re overseas and you demand a second USG-owned or USG-leased residence for your kid’s playdates.  Do you know what would happen?  They’d pack you up on a medical evacuation so quickly before you can even say BOO!

But when you’re a DCM, apparently they don’t do that, which we must admit is a nice perk.

Poor contract guards.

They wanted to know what sort of special protection they should be giving to the DCM and his/her visitors when he/she is using the second residence.

As you might imagine, the  security office was not happy about this.

And the housing office was pretty steam up about it.  The Housing GSO reportedly refused to have anything to do with this … um, unusual arrangement.

Luckily, the Housing GSO’s supervising officer …. no, not the GSO but the Management Counselor is said to have arranged the details so the DCM gets the second USG housing. This is the part where we need to point out that the Management Counselor’s Employee Evaluation Report rater is no other than the DCM.

So –

If you were the Management Counselor at this post, would you have “arranged the details” so the DCM gets a second residence?

Or would you have taken out the Foreign Affairs Manual  and  said, “No your excellency, you may not have a second residence.”

Perhaps this should cover as our ethical dilemma exercise for the day.

According to FAM  15 FAM 211.1, the objective of the housing program is “to provide safe and secure housing that is adequate to meet the personal and professional requirements of employees at a cost most advantageous to the U.S. Government. For the purposes of this policy, adequate housing is defined as that comparable to what an employee would occupy in the Washington, DC Metropolitan Area, with adjustments for family size and locality abroad.”  The housing provided to employees is based on position rank and family size:  “Where an employee’s position rank is greater or less than his or her personal rank, the position rank determines the employee’s maximum authorization.”  

We have been unable to locate regulations in the FAM that allows an employee to occupy two USG-owned or USG leased housing overseas.  It might be that the FAM in a parallel universe does not specifically prohibit the allocation of two residences to a DCM, especially if one needs an apartment for the officer’s kid’s playdates. But — even if we grant that this is not illegal — holy mother of goat! How can a senior official even think this is not waste and misused of U.S. government property?

In any case, we understand that several mission staffers thought this was just plain wrong and appropriately filed complaints at the Office of Inspector General (OIG).

We heard that State/OIG “passed it on” to the regional bureau which then had a “conversation” of some sort. Subsequent to the conversation with the regional bureau, the keys to the second residence were returned.

We checked with the OIG and this is what we’re told by its spokesman, Douglas Welty:

[I]t is OIG policy not to comment on complaints submitted to our Hotline, nor do we comment on any possible, pending or on-going investigations.

It is also OIG policy to refer  non-criminal, but inappropriate activities to the Department (or bureau) for administrative action - with a request for a response and report of remedial actions taken.

So unless you don’t return the keys … then it becomes a big deal. But if you do return the keys, then things can be forgotten and forgiven? Did the bureau even charged the DCM rental for the use of the second residence? Was any administrative action ever issued? No one knows since that’s all done behind doors because hey, privacy!

In what ethical landscape would anyone consider this appropriate behavior for any public servant, particularly one who is a senior official with mentoring responsibility for our next generation of diplomats?

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Updated May 16@8:37 am to include RSOs under the responsibility of the DCMs.

 

 

 

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US Embassy Cairo Issues Security Message: Yo! Maintain Good Personal Security; A Terror Cell Got Disrupted Also!

But … nothintodowithus!

Two days after the Egyptian Government announced the arrest of three militants with ties to Al Qaeda plotting terrorist attacks in Egyptian cities and after local officials have reportedly told their American counterparts that the US Embassy was a target, the U.S. Embassy Cairo finally released Security Message to U.S. Citizens No. 44: Maintaining Good Personal Security in Egypt. Excerpt below:

The knife attack on the Embassy’s perimeter, along with weekend media reports acknowledging that Egyptian authorities have disrupted a terror cell possibly targeting Egyptian and Western interests, serve as yet another reminder of the need to exercise good situational awareness.  Effective situational awareness starts with fully understanding the threat environment and elevating your personal alert level when indicators are present or as the environment may dictate – oftentimes in more public settings. Security and Emergency Messages to U.S. Citizens over the past year portray an environment where elevated awareness and good security habits must become normal practice.

In an incident on May 9, 2013 involving the stabbing of a U.S. citizen on the Embassy perimeter, the victim was approached by an unknown person who asked whether he was an American.  The victim turned away from his attacker, at which point the attacker stabbed the victim with a knife.  Though in general, anti-American sentiment is not directed at individual U.S. citizens in Egypt, U.S policy in the region does elicit strong, often negative emotions in Egypt.  Therefore, U.S. citizens should consider their profile as U.S. citizens, and possibly adjust depending on the area they are in, including near the Embassy compound, or the person/s with whom they may be interacting.  Moving in and around the Embassy perimeter can readily identify U.S. citizens as such.

The Egyptian Minister of Interior’s announcement on May 11 that a terror cell was disrupted signals the need to be vigilant and exercise good security habits.  The most vulnerable periods are normally when departing/arriving from/to residence/workplace and therefore should be a time of elevated awareness.  Please do not set routine patterns; vary your times and routes.  Get a sense of what/who belongs in the neighborhood and  report anything appearing out of the ordinary or suspicious.

 

The knife attack gets the lead and exactly two paragraphs, in addition to one statement previously released about that incident on May 10th (see Security Message for U.S. Citizens: Knife Attack on Embassy Perimeter).  The terror plot unmentioned except for a disrupted terror cell. Makes one wonder if post management even acknowledged to its mission staff that the embassy was a target.

In a separate development, in no way related to whatever —  the embassy also announced that the Special Assistant to the President and White House Coordinator for the Middle East Philip Gordon (former EUR A/S) visited Cairo to meet with a range of government, political party, civil society, and business leaders.

Dr. Gordon is said to have “reaffirmed the importance of the U.S.-Egypt relationship and reiterated the United States’ strong support for the Egyptian people as they work to complete their democratic transition.” As well, he “pledged continued U.S. support as Egypt works to stabilize its economy and reach agreement with the IMF to promote its economic recovery.”

On May 9th, the AP reported that the IMF assessed that Egypt’s financial situation is deteriorating and the lending agency won’t move ahead with a $4.8 billion loan until receiving updated economic information and reform plans from President Mohamed Morsy’s government.

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A New Travel Warning for Egypt? No Comment or Howabout “There Are No Guarantees In This Business”

The NYT reported on May 11 that Egyptian security forces have arrested three militants with ties to Al Qaeda who were planning terrorist attacks in Egyptian cities and against a foreign embassy.  An unnamed western official told the NYT that the Egyptians had privately identified the embassy as the US Embassy in Cairo. Egyptian officials have reportedly told their American counterparts that the US Embassy was a target.

Interior Minister Mohamed Ibrahim said at a news conference that the suspects had been arrested with 22 pounds of explosive materials and instructions on how to make bombs and build rockets and model airplanes to use in the attacks.

He said the suspects were ‘‘on the verge’’ of attacking an embassy when they were arrested.

The State Department would not comment on the Egyptian allegations. ‘‘We don’t discuss the specifics of our operations nor the exchanges we have with foreign officials,’’ said Jennifer R. Psaki, a department spokeswoman.

As of this writing, there is no USG Travel Warning issued for Egypt.  There is a Travel Alert dated March 29, 2013 that talks about “the continuing possibility of political and social unrest, incidents of which have led to recent violence.” Also that “There have been no reports of U.S. citizens being targeted specifically because of their nationality; however, in isolated instances, Westerners and U.S. citizens have been caught in the middle of clashes and demonstrations.”

That March 29 alert made no mention of al-Qaeda or terrorism in Egypt. The Embassy’s Messages to U.S. Citizens do not appear to include any details about the October 2012 incident where an al-Qaeda cell was caught in Cairo’s Nasr City. At least, we could not find anything on the embassy or OSAC’s website.

We have several contacts in Egypt and one of them shared with us the security advisory sent by an international organization to its 1,000 plus personnel in Egypt on May 11. Below is an excerpt:

Egyptian security forces reportedly apprehended three militants with alleged ties to al-Qaeda in Alexandria and Cairo on May 11. Initial reports indicate militants planned to execute suicide bombings in central locations in Cairo and Alexandria in the coming days, including in Metro stations. Mohammed Ibrahim then added that their target was a “foreign embassy”, which other reports claimed was the French Embassy in Cairo’s Giza district.

The minister further stated that the cell is related to a previous cell that was apprehended in Nasr City on October 24, 2012. In that incident, forces raided a suspected militant hideout in Cairo’s Nasr City District, killing one suspect said to have been linked to the deadly September 11 Consulate in Benghazi.

The security advisory on its assessment says that the arrests highlight the continued presence of Islamist militants “throughout Egypt and their connection with transnational extremist networks.”

The advisory also notes that the militants of the Nasr City cell who were apprehended in October last year were arrested on suspicion of possessing weapons, engineering attacks in Cairo, planning assassinations of government leaders, and smuggling weapons from Libya to support the rebels in Syria. It warns that “A suicide attack in the immediate term highlights militants’ ability to advance beyond the preliminary stages of planning attacks, which coincides with the ongoing security and intelligence vacuum that emerged following the January 2011 revolution.”

Apparently, there were reports claiming that the target was the French Embassy. The advisory addressed this but appeared convinced that “there remains a high likelihood” that the US Embassy Cairo may have ben the target due to the “notable rise in Anti-US sentiments” since the Arab Spring:

In case the French Embassy was not the intended target, we assess there remains a high likelihood that other Western missions in Cairo may have been targets, primarily the U.S. and Israeli embassies. This is due to a notable rise in anti-U.S. and anti-Israeli sentiments in North Africa since the 2011 upheaval.

Also — the security advisory points to the potential risk for reprisal attacks in the aftermath of the arrests:

As details emerge regarding the background of the detainees, we assess that the risk for reprisal attacks in Cairo and elsewhere in Egypt will increase.  This threat is likely to include, but is not limited to, the targeting of security installations as well as foreign interests. Furthermore, in case the planned attack was indeed related to the situation in Mali, this threat applies to Western-affiliated interests in the Middle East and Africa regions as a whole, and not solely in Egypt. 

Via Google Earth

Google Earth

Okay then –

We’re going to have to ask a delicate question – which will annoy folks at Embassy Cairo’s front office.

Did post management know that there is this threat? Does it know about the threat to the mission now?

If the answer is “no” — does that mean their local and intel contacts are plainly useless? But … but …see, apparently “Egyptian officials have reportedly told their American counterparts that the US Embassy was a target.”

Well, then if that is true, then the answer had to be a “yes.” In which case the policy of “No Double Standard” kicks in. That’s the part where if/when the Department shares information with the official U.S. community (as in travel warnings/alerts/consular info program), it should also make the same or similar information available to the non-official U.S. community if the underlying threat applies to both official and non-official U.S. citizens/nationals (see 7 FAM 052.1).

So far we haven’t seen anything from US Embassy Cairo.  This is a curious case that’s bugging our OCD plenty.

Update on May 12@9:50 am:  Wait — we posted this past midnight last night and  this morning, a blog pal kindly knocked us on the head on this — telling the blog that it is “easy” to get around the No Double Standard policy.  See, you only need to tell the public, if you’re alerting the official community.  So, really —  if you carry on as before, and you don’t change official behavior or advice, you don’t need to tell anyone.

Oops …. but… but … oh, dammit!!

If you missed our blog post on US Embassy Cairo on May 11th, see  US Embassy Egypt: From the Real Post Reports, the New Cairo; Plus Western Embassy Targeted.  That post merit at least a triple curse!

 

– DS

 

 

 

 

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US Embassy Egypt: From the Real Post Reports – the New Cairo; Plus Western Embassy Targeted

Target: Western Embassy Cairo

Today, the BBC News reported the arrest of three al-Qaeda militants in Cairo.  The reported target is a western embassy. That probably means, the three militants who were in the final stages of their terror plot were targeting New Zealand or Uruguay, either would do as a western embassy.  Dear US Embassy Cairo – since the mob was there to just say hello to you last year, it’s not you, carry on.  Excerpt from the BBC:

Egyptian police have arrested three al-Qaeda militants planning a suicide attack on a Western embassy, the country’s interior minister says.

Mohammed Ibrahim did not specify which embassy had been targeted, but said a quantity of chemicals had been found.

Mr Ibrahim gave the names of three men and said they were planning attacks in both Cairo and Alexandria.
[...]
All three men, described as jihadists, had been in touch with an al-Qaeda militant in Pakistan as well as another in the Sinai peninsula, the minister said.

He also linked the men to a group arrested last October who were accused of setting up a cell in the Nasr City area of Cairo.

Knife Attack: Not Tied to Any Larger Conspiracy

Last Thursday, Christopher Stone, an American citizen and a fellow at the American Research Center in Egypt, was attacked outside the perimeter of the embassy. US Embassy Cairo quickly released a statement that says the ongoing investigation has established that the “incident was not tied to any larger conspiracy.”

“Police investigating yesterday’s knife attack on the Embassy perimeter reported that the perpetrator has admitted to the attack and claimed his motivation was to seek revenge over U.S policies in the Middle East. The perpetrator carried out the attack after establishing his victim to be a U.S. citizen. The U.S. citizen victim is reportedly recovering and should be released from the hospital in the next day or so. The investigation, while still ongoing, has established that the perpetrator acted alone, and the incident was not tied to any larger conspiracy.”

Of course, it’s not a conspiracy! What a silly thing to suggest!

US Embassy Cairo – The Real Post Reports

Post Reports if you’re not familiar with them are detailed reports of every diplomatic post in the U.S. foreign service that are intended to help personnel decide where they want to go next.  It is part of the official bidding resources (see this old one from 2004 still available online via ediplomat.com – Post Report on Egypt).

A while back, the State Department removed the Post Reports from the Internet. Updated reports are now available only via Diplopedia in the State Department’s Intranet website.

Since these are part of the bidding tools, one can easily tell that every post report’s goal is to look as attractive as possible to the prospective bidders. And that’s probably the main reason why the Real Post Report (RPR) was born.  The Real Post Reports is the brainchild of a few Foreign Service spouses and now resides in the privately-run Tales from a Small Planet.  The website, run by volunteers no longer requires registration, so we feel better linking to that from this blog.

There are RPRs going back years.  Sometimes, you’re lucky if you see an RPR once a year. Here are a few examples:

  • Sana’a Yemen  has RPRs submitted in 2006, 2007 (two) and 2011.
  • Kabul, Afghanistan has RPRs submitted in 2008, 2009, 2010 (three) and 2013.
  • Peshawar, Pakistan has one RPR submitted in 2009, and one in 2010.
  • Baghdad, Iraq has one RPR submitted so far in 2013.
  • Tunis, Tunisia has one RPR submitted in 2012.
  • Khartoum, Sudan has at least one RPR submitted every year from 2006 – 2011.
  • Tripoli, Libya has one RPR from January 8, 2007

The RPRs, of course, are done voluntarily and submitted primarily by members of the Foreign Service as well as members of the expat community.

As of this writing, Cairo, Egypt has already six RPRs from January – March 2013 alone.  If that trend continues, we’ll have 24 RPRs by the end of the year. The reports were all written by volunteers affiliated with the US Government in Cairo with overseas experience ranging from a first tour to a seventh/multiple tours. (Note: The day after this post went online, two more RPRs were posted on Cairo here).

Here are excerpts from the Real Post Reports on Cairo culled from six eight reports:

Size of expat community

  • Large, but shrinking because of the political unrest.
  •  Dwindling.
  •  Not as large as before the revolution, but there are still a fair number of expats here.
  • The expat community in Cairo is very very large. Beyond the USG community (which is huge), there are substantial communities from the other embassies, a huge US military/contractor community, and a huge oil community. In addition, there are faculty at CAC and the American University in Cairo, along with other donor groups.
  •  Getting smaller by the day.

Morale among expats

  • Extremely low. Post management was too late in spotting and/or admitting that Cairo is getting worse, not better. Post management is highly unsympathetic to the plights of the little people, and they live a fairly sheltered life with teams of bodyguards and walled villas — while we hope we don’t get sexually assaulted or mugged on the way from our apartment to the Maadi House.
  •  At the moment it is pretty low because of the uncertainty. Crime is on the increase, and people are worried—not sure what is going to happen. The U.S. Embassy community is struggling because of our location right near all the activity of the last two plus years. But, having been here four years, I don’t regret it. I have enjoyed my time here and, if I had a choice, would have done it again. It’s been good for family. But I definitely see that many people are unhappy
  • Extremely low since the revolution – this place really is bad now. It seems that everyone you talk with is counting the days until they leave or they are contemplating curtailing.
  • Long gone. People are waiting for the end of their tours. The use of alcohol is increasing, and rumors about the deterioration of Egypt are circulating everywhere, including at school.
  • Among those I interact with it is very poor. Pessimism about the situation pervades life here. People don’t feel safe and don’t see any prospects that Egypt is going to improve in the near-term future. Even some long-time residents are packing up and heading elsewhere.
  •  Extremely poor. Everyone is trying to get out at the earliest opportunity. It has clearly not always been that way, but the country is going downhill fast.
  • Moral here is mixed. Really, it depends on who you spend time with! Many USG personnel prefer to spend their time only in the USG community. For many folks, it seems like Egypt is their first (and possibly only) developing world post – these folks often seem to be generally negative (i.e., it’s dirty, people are like home, etc.). It’s true that life in Cairo has its quirks, but It is a fascinating place. Egyptians are a generally nice people (who love kids), and life here is relatively easy in terms of amenities. That said, as in many places, the people who thrive here are those that can laugh at the quirks of the developing world and those who make sure to get away for breaks on a regular basis!
  •  Poor. Egypt has always been very dirty and frustrating, but for some people it used to be fun and exotic. Now, with the increasingly poor security, deteriorating infrastructure and criminality, and sense of entitlement of its population, most people—Egyptians included—are desperately trying to flee. Morale at the Embassy is poor, with people hoping for an evacuation.

Are there any special security concerns?

  • The security situation in Cairo is rapidly deteriorating. Egypt is seeing more jihadi extremism, constant protests/riots around the US Embassy, carjackings, and muggings. As tourism bottoms out, people are getting desperate and know that expats have money. Also, sexual assault and/or harassment is pretty much guaranteed to affect you or someone close to you.
  • Crime is on the increase since the revolution, but this is still a safe city.
  • Where to start? Daily power outages, sexual assaults on women, robbery by sudden snatching, theft, assault and battery, rape, getting shot at or attacked with rocks are now all common-place events since the revolution. Even the safe districts of Maadi have seen these issues, rise and the State Department thinks we are still the same 15% post we were pre-revolution. This is easily a 25% diff post now and the tours should only be for two years.
  • And how! Law enforcement, as noted earlier, is ineffective, and criminals have become more brazen—likely because they feel much more confident that they can get away with theft, robbery, sexual assault, etc. The security situation in North Africa and Sinai has created an Egypt in which there is no shortage of guns and other dangerous toys—and bad guys willing to use them. It isn’t at all clear whether a large-scale attack against Westerners hasn’t occurred because there is a lack of capability or a lack of will. Uncertainty about the security environment has created a tremendous amount of stress among expats and Egyptians alike.
  • Absolutely. This place is a war zone. The police are totally ineffective and will stand there and watch while you get robbed or are groped and molested. Carjackings are becoming a problem, with even a senior government minister falling victime to a random carjacking.
  • Since the revolution, security has become more of an issue. But Cairo was abnormally safe for a city of its size prior to the revolution and has now really just shifted to a security level one would expect for city of this size. The key factor is that the police force is relatively ineffective. So, when something does happen, there is little that can or will be done about it. In the expat areas (Maadi, Zamalak, and Dokki, primarily) there have been increases in issues such as purse snatchings, etc.
  • During Mubarak’s regime, Egypt was extremely safe. Now there are few police, and they are quite scared themselves to intervene. On a daily basis you see more and more disorder and chaos. Women are regularly accosted throughout Cairo, and crime has become a real problem.

Knowing what you now know, would you still go there?

  •  I would not wish this post on anyone.
  • Yes, I would do it again, but perhaps not four years. It’s never boring, and I can’t say that I love the place, or will ever come back, but I don’t regret the four years. And yes, I would do it again.
  •  NOOOO!
  • Yes. But we’d like to be recognized for the sacrifices we make. This would be as simple as seeing post management demonstrate that they care about our safety and security and recognize the very real hardships and dangers we face.
  • No. And when I leave, it will be with the intention of never returning. I had wanted to come to Egypt for quite some time, and it’s been a major disappointment.
  • Absolutely. It’s an experience that eveyone should have at least once in their lives—unless you have already lived in a war zone.
  • In a heartbeat! We have loved it, and would have no issues coming back here again, even with all the post-revolution changes—assuming, of course, that things don’t go downhill more than they have to date!
  • No way! Don’t come.

You may read the full Real Post Reports on Cairo here.

Meanwhile, on May 1st this year, Financial Times reported that homicides in Egypt tripled from 774 in 2010 to 2,144 last year; home invasions jumped from 7,368 in 2010 to 11,699 in 2012; kidnapping for ransom rose from 107 in 2010 to 412 in 2012.  The US Embassy published its Egypt 2012 OSAC Crime and Safety Report in February last year. It’s now May and we’re still looking for the 2013 report.


Quick Check – Is There An Abyss in “Abysmal Morale?”

Now, if you’ve been following this blog, you will noticed that we’ve been blogging about the goings on at the U.S.  Embassy in Cairo. No, not just because its Twitter team occasionally make a large splash but also because of a reported “abysmal morale” at post. See this blog post —  US Embassy Bangui: 15% Danger Post With Terrifically Bad Trimmings, It’s Not Alone –Wassup Cairo?

Can you imagine what happened then?

Apparently, following the blog post, the DCM (is it still Marc Seivers?) stormed into the security office demanding to know “who leaked the story to that damn blog…”  and not getting the answer he want, slammed the door on the way out.

Uh-oh!

But really, it’s okay, we’ve been called worse than “damn.”

So anyway, “that damn blog”  has learned that Embassy Cairo was recently host to high level visits presumably to see if there was an abyss in “abysmal morale.”

We understand that post visitors included Ambassador Hans Klemm, the Principal Deputy Assistant Secretary Bureau of Human Resources (DGHR),  Elizabeth Dibble, the Principal Deputy Assistant Secretary for Near Eastern Affairs (NEA), and Paul Reid, the Director for Entry Level Career Development and Assignments (DGHR/CDA).

We don’t know yet what they found at Embassy Cairo.  But we heard that there is one team heading that way to um ….  look around or something. Another team who’s trip had been previously postponed is also heading that way again …

What a relief that the Interior Minister did not specify which western embassy had been targeted.  It could have been Venezuela, you know.

– DS

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Top Ten Signs Your Embassy Might Be Dysfunctional … or Just Plain Dreadful

 

1.  Mission Favorites.  Mission staffer’s favorite movie is “Under Siege” but not/not because they’re die-hard fans of Steven Seagal.  The mission’s theme song is  “Front Office in a Bubble” to the tune of Jim Croce’s Time in a Bottle and it’s not because they want to save time in the bubble and spend them with you.

2.  Voluntold.  When the Front Office holds a meeting on morale participants had to be voluntold so there are real people in the room and not just left over cardboard cut-outs of Mitt Romney and Barack Obama from election past.

3.  Liquor Store Run.  Every town hall meeting causes a minor run on the commissary liquor store. This is not necessarily bad as it improves the commissary’s bottom line but, but when employees get up with a hangover the day after every town hall meeting, that is never a good sign.

4.  Not So Cute Nicknames.  Front Office executives and senior managers get nicknames that are neither cute nor fit for polite conversation. The nicknames are occasionally funny, that is, funny to everyone except to those they have been assigned to.

5.  Suck  It Up Buttercup.  The embassy’s motto of DMWL or “doing more with less” has been replaced with SIUB or “suck it up buttercup.”  If employees have legitimate concerns that are impairing their ability to do the work they are sent to do and you tell them to suck it up, what kind of manager does that make you?

6.  Hamsters on Wheels.  Mission staffers ask questions about crisis preparedness in various re-iterations, repeats, rinses, then do over again and again like hamsters on a wheel.  When employees kept repeating the same questions over and over it means 1) they’re not getting the answers they need or 2) they do not believe what you’re telling them.  In which case, they’ll keep asking those questions until they’re satisfied with the answer.

7.  Rumor Has It.  The rumor factory has taken over the embassy compound like the pink slime from Ghostbusters. Rumors express and gratify “the emotional needs of the community.” It occupies the space when that need is not meet, and particularly when there is deficient communication between the front office and the rest of the mission.

8. Humor-less.  It’s been a long time since anyone at post had a real good laugh. Once humor becomes the missing link in the chain of command, then that is a sign of not good things to come.  Employees who are unhappy, demoralized, despondent, frustrated, angry have a hard time laughing at anything unless they are laughing at their senior managers.

9. Post Trends. El Jefe of one of the largest sections at post is suddenly retiring. The resident regional psychiatrist also curtails and retires.  And just about everyone has a curtailment plan.  The non-resident regional psychiatrist posted across the globe has been told he/she is spending way too much time at post. The community liaison officer shows up at Country Team meetings wearing a mockingjay pin. (In The Hunger Games, the mockingjay is a symbol of rebellion and hope among the districts). Uh-oh, trends — the not so subtle and the crafty. And don’t even think about making mocking jay pins illegal.

Mockingjay Pin via wikia.com

10. Fan Mail.  Demoralized embassy employees in the Republic of Z send howlers to this blog.  Not one email or two email but emails from the parliament of owls.  Frankly, they are worse than those listed on Harry Potter’s Owl Post.  If you think being featured in this blog is bad, think about how much worse your morning can be when you end up in Al Kamen’s In The Loop column, widely read  by the chattering crowd inside the beltway and the Seventh Floor.

The end.

–DS

 

 

 

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US Embassy Sudan and Those Critical Pool and Picnic Resources

Every now and then we get tips for blog post ideas, sometimes offline, via email or sometimes via social media as was the case a few days ago:

@tradeaidmonitor
Hope @Diplopundit catches “U.S. State Dept. Sending Critical [Pool & Picnicking] Resources to Sudan” http://www.tradeaidmonitor.com/2012/08/state-dept-resources-sudan.html

Sometimes we catch the toss, sometimes we don’t, primarily because we have some time constraints.  But this one, we thought we’d catch because in a place like our US Embassy in Khartoum, pool and picnic resources are critical resources in our view.  And we’ll tell you why.

Let’s start off with Sudan as the third largest country in Africa.  Slightly less than a quarter the size of the continental United States. It achieved independence on January 1, 1956 from the British, and has been at war with itself for more than three-quarters of its existence.

The USG designated Sudan as a state sponsor of terrorism in 1993 and the U.S. Embassy operation in Khartoum was suspended in 1996. According to the no longer updated Background Notes in October 1997, the U.S. imposed comprehensive economic, trade, and financial sanctions against the Sudan. In August 1998, in the wake of the East Africa embassy bombings, the U.S. launched cruise missile strikes against Khartoum. The last U.S. Ambassador to the Sudan, Ambassador Tim Carney, departed post prior to this event and no new ambassador has been designated since.

We do have a Special Envoy to Sudan –Ambassador Lyman since 2011; he succeeded Ambassador Gration who was appointed to office in 2009.

The U.S. Embassy is headed by a series of Charge d’Affaires. Joseph D. Stafford, III, a career Foreign Service Officer has been Charge’ d’ affaires in Khartoum since June 2012. The US Embassy reportedly continues to re-evaluate its posture in Sudan, particularly in the wake of the January 1, 2008, killings of a U.S. Agency for International Development (USAID) officer John Granville and local USAID employee, Abdel Rahman Abbas.

(see How much does a US diplomat’s life worth? About $1,800 US dollars, and look there’s no raging mob…)

The U.S. Mission in Sudan has declared disasters due to the complex emergency on an annual basis since 1987. On October 1, 2009, President Obama renewed the Sudan complex emergency disaster declaration for FY 2010.

Sandstorm Over the Nile
(Photo by US Embassy Khartoum/Picasa)

So let’s just agree that it’s not a very nice, cushy place when its dry. And it’s not a very nice place when it’s wet.

In fact, it’s one of those places where family members of embassy personnel under age 21 are not allowed to reside.  State Department employees in Sudan also get a 30% cost of living allowance, a 25% hardship differential and a 25% danger pay differential, and for good reasons.

Cost-of-living allowance (COLA) is granted to an employee officially stationed at a post in a foreign area where the cost of living, exclusive of quarters costs, is substantially higher than in Washington, D.C.

Hardship differential is established for any place when, and only when, the place involves extraordinarily difficult living conditions, excessive physical hardship, or notably unhealthful conditions affecting the majority of employees officially stationed or detailed at that place.  Living costs are not considered in differential determination

Danger pay allowance is designed to provide additional compensation above basic compensation to all U.S. Government civilian employees, including Chiefs of Mission, for service at places in foreign areas where there exist conditions of civil insurrection, civil war, terrorism or wartime conditions which threaten physical harm or imminent danger to the health or well-being of an employee.

So in a country where Al Qaeda has a long history, what do people do to entertain and de-stress themselves?  You can go to a fitness club where the monthly fee for adults is $192.50 (or 352.94 % more than what you’d pay in WashDC) according to numbeo.com. Or you can eat out where the combo meal similar to McDonald’s is $11.14 (except that you’re a real moving target).  Or you can go to the movies for $5.00, certainly cheaper than DC but do you want to be in the dark with people with guns? Probably not.

You can stay home and surf online; 6 Mbps Internet is at $67.50 a month whether it works or not. Or have a roaring pool party. Maybe. And invite even people you can’t stand. In which case you need to shop for party food.  You can shop for chicken breasts which at $8.00/kilogram is actually cheaper in Khartoum than in DC. You can also buy 12 pack eggs at $2.93, and a kilogram of fresh cheese at $16.33. Beer, the 0.5 liter bottle is reportedly $5.00. And there goes your COLA.

Then there’s the haboob, a small one or a big one, it doesn’t matter, it gets into everything. And they don’t have haboob days like snow days back in WashDC, which frankly, isn’t fair.   We terribly missed our undiplomatic diplomat from Facts Are Strictly Optional; you betcha she would have had insightful things to say about these critical resources.

The patio furniture below is similar to those required under the solicitation mentioned above and posted by US Embassy Khartoum at fedbiz. The complete solicitation is here: https://www.fbo.gov/notices/b8deabb7df3866417121ac528cf8a837.

Wave Square 4 Seater Set”Weatherproof, Rust-Free Guaranteed, 5 Year Warranty, Durable, UV Resistant, Powder Coating, Door to Door Free Delivery, All prices include VAT.
Manufactured by Golden Barley Garden Furniture Trading as HomeGarden.co.za, South Africa
(Photo from Golden Barley Garden Furniture Trading) 

Rust-fee, weatherproof, five year warranty – what’s not to like? More to the point, and this is important — you can hose them down after a dust storm, they’re too heavy to fly away in a sandstorm and they are deliverable from South Africa, just 2900 miles from the Sudan instead of some 6,000 miles from the United States.

So frankly, we cannot find it in our hearts to quarrel with these pool and patio furniture. All that dust and sand would probably drive us nuts ala The Shining if we live down there.  And anyways — what use is a pool if you cannot sit down or lounge or have a picnic with people you see every single day at work and at play?

Dear US Embassy Khartoum – we hope you folks enjoy your new pool and patio furniture. The bronze ones look really lovely.

The end.

Domani Spero

 

 

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Appointment Letter from President Obama Gave Ambassador the Right to Read Any Email Messages from Embassy? Noooooooooo!

This is part one in the series that could keep us busy for awhile.

The OIG team learned during the inspection that the Ambassador had brought to the staff’s attention that her appointment letter from the President gave her the right to read any email messages that originated at Embassy Luxembourg. In the psychological atmosphere of the embassy, some interpreted this as a direct warning that she would have access to messages to OIG or other Department offices.

At the exit briefing, the OIG team confirmed to the Ambassador and the country team that Department employees can have no expectation of privacy in their electronic communications on U.S. Government equipment. This is reconfirmed each time an employee logs in on U.S. Government computers, and the policy is expressly spelled out in 5 FAM 723. However, the FAM is equally clear that neither Department nor embassy management has limitless access to employees’ email accounts just by virtue of their positions. Department regulation 5 FAM 724 c. states that auditing of an employee’s network activity or workstation use, which includes but is not limited to electronic communication, Internet access, local disk files, and server files, may be performed only when there is suspicion that improper use of U.S. Government equipment has occurred. Even then, a supervisor must obtain the concurrence of a reviewing official; at an embassy, that official is the DCM. A supervisor must also explain why review of a subordinate’s emails is needed, and the DCM must approve, in writing, an audit of the employee’s email accounts. The results of that review must be returned to the DCM for further action, if needed. Since not all embassy staff was present at the exit briefing, there is a need to clarify this policy within the mission.

Recommendation 6: Embassy Luxembourg should issue a formal policy that explains Department of State rules and regulations concerning access to employee electronic records and the circumstances under which embassy management may access these records. (Action: Embassy Luxembourg)


Active links added and items underlined for emphasis.

Okay, we have to say that this is not the worst part in the list of management/leadership shortcomings enumerated by the State Department’s Inspector General report, but it strike us as extremely poor taste – bringing up the President’s name, like propping up the president’s life-size image behind when you make a speech.

There’s a whole lot of material in the IG report that we could just blog about this until the next presidential election or when US Embassy Luxembourg gets another deep pocket political appointee as chief of mission! Whichever comes first. Okay, we’ll wait…..

Phuey! As Rick Stout’s Nero Wolfe would say, phuey!   

More later ….


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Top Most Dangerous Assignments in the Foreign Service

The danger pay allowance is designed to provide additional compensation above basic compensation to all U.S. Government civilian employees, including Chiefs of Mission, for service at places in foreign areas where there exist conditions of civil insurrection, civil war, terrorism or wartime conditions which threaten physical harm or imminent danger to the health or well-being of an employee. These conditions do not include acts characterized chiefly as economic crime.

Below is a list of the top most dangerous assignments in the Foreign Service; alphabetic list based on government danger pay rates as of July 2009. See this document for the danger pay factors used by State.

35%

AFGHANISTAN: Kabul, Other

IRAQ: Baghdad, Northern Iraq, Other

PAKISTAN: Islamabad, Karachi, Peshawar

30%

LEBANON: Beirut, Other

YEMEN: Sanaa, Other

25%

ALGERIA: Other

JERUSALEM: West Bank

PAKISTAN: Lahore, Quetta

SAUDI ARABIA: Taif, Jeddah

SOMALIA: Mogadishu, Other

SUDAN: Juba, Khartoum, Other

20%

BURUNDI: Bujumbura

HAITI: Cap Haitien, Petionville, Port-au-Prince, Other

ISRAEL: Karmi’el, Tel Aviv

JERUSALEM: Jerusalem

KOSOVO: Pristina, Other

SAUDI ARABIA: Al-Khobar, Dammam, Dhahran Area

See the FAQ on Danger Pay (Also see DSSR Chapter 650). To view the full list of danger posts with its allowances, click here.

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Top Hardship Assignments in the Foreign Service

Hardship differential pay is additional compensation of 5, 10, 15, 20, 25, 30 or 35 percent over basic compensation for service at places in foreign areas where conditions of environment differ substantially from conditions of environment in the United States.


A hardship differential is established for any place when, and only when, the place involves extraordinarily difficult living conditions, excessive physical hardship, or notably unhealthful conditions affecting the majority of employees officially stationed or detailed at that place. Living costs are not considered in differential determination.

This allowance varies from post to post because conditions can be different even in the same country. For instance, some of the medical facilities may be worse at one post than conditions in the rest of the country (where there are constituent posts), or there could be high crime rates and/or political violence at the capital city compared to other locations in a specific country. To start with, a 5% hardship post can mean washing/soaking fresh produce in Clorox, sporadic availability of electricity, or rationed non-drinking water as part of daily life (e.g. no bath, 5-min showers only; laundry twice a week, etc.etc.). Factors considered in the hardship differential pay are in Form DS-267, Post Differential Questionnaire, but I cannot find an Internet copy of the document to link to.

35%

AFGHANISTAN [Kabul, Other]; IRAQ [Baghdad, Other]; REPUBLIC OF EQUATORIA [Malabo, Other]; TAJIKISTAN [Dushanbe, Other]; TIMOR-LESTE [Timor-Liste]

You go to Afghanistan and you get 35% over basic compensation. Why? I don’t have the worksheet that State uses to compute this differential but just quickly — besides the fact the Afghanistan is a war zone, well-equipped medical facilities are few and far between throughout Afghanistan. The USG tells Americans that Afghan public hospitals should be avoided and that tuberculosis is an increasingly serious health concern in the country. What else? Afghanistan’s economy operates on a “cash-only” basis for most transactions. Credit card transactions are not available there, local telephone networks do not operate reliably and most people rely on satellite or cellular telephone communications even to make local calls. There’s more. Apparently almost all water is contaminated, and dysentery is endemic among Afghans and very common among foreigners. Garbage is often tossed over compound walls and into open ditches and streams, which serve as water sources for home use. Fruits and vegetables for sale in the bazaar are washed in the open ditches. If you’re one of the hardy folks serving in Afghanistan, please email us and let us know that you’re not eating Spam and stale white plastic bread?

Iraq? Iraq is still a place where just driving somewhere could get you blown up. The USG tells Americans that vehicular travel in Iraq can be extremely dangerous. There have been numerous attacks on civilian vehicles, as well as military convoys. Attacks occur throughout the day, but travel at night is exceptionally dangerous and should be avoided. Basic modern medical care and medicines are not widely available in Iraq. The facilities in operation do not meet U.S. standards, and the majority lack medicines, equipment and supplies. Because the Baghdad International Airport has limited operations for security reasons, it is unlikely that a private medical evacuation can be arranged. Oh yeah, limited ATMs, limited communication systems, and dust storms

And there’s this: illnesses common to this region are gastro- intestinal complaints including traveler’s diarrhea, heat related illnesses, sinus infection, frequent upper respiratory infection and irritation (commonly referred to as the Crud), nosebleeds and allergies. Two insect borne diseases that can occur in this region are leishmaniasis (sand fly bite causing skin sores) and schistosomiasis (parasitic infection from swimming/bathing in contaminated fresh water sources) disease.

Equatorial Guinea apparently is not a place to start up a career in photo journalism (take note if you’re a trailing partner). Special permits from the Ministry of Information and Tourism (or from the local delegation if outside Malabo) are required for virtually all types of photography. It has a strictly cash economy; credit cards and checks are not accepted; credit card cash advances are not available and there are no ATMs. In addition, most local businesses do not accept travelers’ checks, dollars or euros. And there’s this: There are periodic outbreaks of cholera in Equatorial Guinea. And if that is not bad enough — plasmodium falciparum malaria, the type that predominates in Equatorial Guinea, is resistant to the anti-malarial drug chloroquine.

Tajikistan remains the poorest of the former Soviet republics in Central Asia. The country’s medical infrastructure is significantly below Western standards, with severe shortages of basic medical supplies, including disposable needles, anesthetics, and antibiotics. There have been outbreaks of typhoid in the Dushanbe area and in the south, and the risk of contracting malaria, cholera, and water-borne illnesses is high. Throughout Central Asia, rates of infection of various forms of hepatitis and tuberculosis (including drug-resistant strains) are on the rise. There’s more. Tajikistan has a cash-only economy. International banking services are limited. Oh yeah — criminal groups and terrorists do not distinguish between official and civilian targets… it is also an earthquake-prone country.

Timor-Liste has some good beaches; surely it does not merit a 35% hardship rate? Let’s see – although limited emergency medical care is available in Dili, options for routine medical care throughout the country are extremely limited. That said, almost all maladies of the developing world are found there. Residents are subject to water and food-borne illnesses such as typhoid, hepatitis, cholera, worms, amebiasis, and bacterial dysentery. Mosquito-borne malaria, Dengue, and Chikungunya fever exists throughout East Timor. Respiratory illnesses are common. Asthma problems are generally worse during a tour here, as are any other respiratory or skin allergies. Dental care, such as cleaning, repairs of dental cavities, root canal, and bridgework cannot be performed in Dili. The main city has no optometrists or ophthalmologists of reasonable quality. Thinking of starting a family? The cost of diapers averages around $1 per diaper. There’s more. Gang-related violence occurs sporadically in Dili, and Americans risk intentional or inadvertent injury when traveling in affected areas. Public transport is generally inadvisable and is unavailable after dark. Electricity, telephone and telecommunications, roads and lodging remain unreliable. Oh yeah, it costs approximately $1.50 to $2.00 for each 15-minute block of time for broadband service.

30%

ANGOLA [Other]; BANGLADESH [Dhaka, Other]; BURMA [Rangoon, Other]; CENTRAL AFRICAN REPUBLIC [Bangui, Other]; CHAD [Ndjamena, Other]; CHINA [Nanjing, Other, Shenyang, Wuhan]; CUBA [Havana]; DJIBOUTI [Djibouti City, Other]; ERITREA [Asmara, Other]; ETHIOPIA [Other]; GEORGIA [Tbilisi, Other]; GUINEA [Conakry, Other]; INDONESIA [Bandung, Medan, Other]; KENYA [Nairobi, Other]; LAOS [Vientiane, Other]; LIBERIA [Monrovia, Other]; PAKISTAN [Karachi, Peshawar]; PAPUA NEW GUINEA [Port Moresby]; RUSSIA [Sakhalin Island, Vladivostok]; SIERRA LEONE [Freetown, Other]; TURKMENISTAN [Ashgabat, Other]; UZBEKISTAN [Tashkent, Other]; ZIMBABWE [Harare, Other].

25%

ANGOLA [Luanda]; ANTARCTIC REGION POSTS; ARCTIC CIRCLE POSTS; ARMENIA [Yerevan, Other]; AZERBAIJAN [Baku, Other]; BELARUS [Minsk, Other]; BENIN (Other]; BURKINA FASO [Other]; BURUNDI [Bujumbura, Other]; CAMBODIA [Phnom Penh, Other]; CAMEROON [Yaounde, Other]; CAPE VERDE [Praia,Other]; CHINA [Chengdu, Guangzhou]; COTE D’IVOIRE [Other]; DEM. PEOPLE’S REPUBLIC OF KOREA [Pyongyang, Other]; DEMOCRATIC REPUBLIC OF THE CONGO [Kinshasa, Other]; ETHIOPIA [Addis Ababa]; GABON [Other]; GRENADA [Nuuk, Grenada, Other]; GUINEA-BISSAU [Bissau, Other]; GUYANA [Georgetown, Other]; HAITI [Port-au-Prince, Petionville, Other]; GHANA [Accra, Other]; INDIA [Hyderabad, Kolkata, Other]; INDONESIA [Jakarta]; KAZAKHSTAN [Almaty, Astana]; KYRGYZSTAN [Bishkek, Other]; LEBANON [Beirut, Other]; MADAGASCAR [Antananarivo, Other]; MALAWI [Lilongwe, Other]; MALI [Bamako, Other]; MAURITANIA [Nouakchott]; MONGOLIA [Ulaanbaatar, Other]; MOZAMBIQUE [Maputo, Other]; NEPAL [Kathmandu, Other]; NIGER [Other]; NIGERIA [Abuja, Lagos, Other]; OMAN [Other]; PAKISTAN [Lahore, Other]; PAPUA NEW GUINEA [Other]; REPUBLIC OF THE CONGO [Brazzaville]; RUSSIA [Other, Yekaterinburg]; RWANDA [Kigali, Other]; SAO TOME & PRINCIPE; SUDAN [Juba, Khartoum, Other]; SURINAME [Paramaribo, Other]; SYRIA [Other]; TANZANIA [Dar Es Salaam, Other]; TOGO [Lome, Other]; UGANDA [Kampala, Other]; VIETNAM [Hanoi, Ho Chi Minh City, Other]; ZAMBIA [Other]


Post Hardship Differential FAQ
(Also see DSSR Chapter 500). See the full list of hardship differential posts here.

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Time for a Real Post of the Month?

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