Category Archives: FSOs

37 Former Ambassadors Urge Appointment of a Career Diplomat to State Dept’s Public Diplomacy Bureau

A group of 51 retired senior foreign affairs professionals including 37 former ambassadors recently wrote a letter to the Secretary of State urging that  ”a career foreign affairs professional be appointed as the next Under Secretary of State for Public Diplomacy and Public Affairs.” Below is an excerpt from the letter.  The full text of the letter is at the end of this post:

A career foreign affairs professional, with years of overseas and Washington experience, is more likely to understand the larger world context and how public diplomacy can help achieve America’s policy goals.   
[...]
The President’s and your public engagements are among our country’s greatest diplomatic assets.  You have over a thousand skilled, culturally-aware, and language-trained public diplomacy officers ready to leverage advanced technology and person-to-person communications skills in order to change foreign outcomes in America’s favor.  All they need is truly professional, experienced leadership.

 

Tara Sonenshine, the incumbent of what is known as the “R” bureau  was appointed on April 5, 2012 and reported to be leaving post early this summer. This position was created on October 1, 1999 after the abolishment of the United States Information Agency. The Under Secretary oversees three bureaus at the Department of State: Educational and Cultural Affairs, Public Affairs, and International Information Programs.

Matt Armstrong’s Mountainrunner posted a backgrounder on this position: R we there yet? A look at the Under Secretary for Public Diplomacy (and Public Affairs) in January 2012.

No career diplomat has ever been appointed to this position (via history.state.gov):

  1. Evelyn Simonowitz Lieberman (1999-2001)
  2. Charlotte L. Beers (2001-2003)
  3. Margaret DeBardeleben Tutwiler (2003-2004)
  4. Karen P. Hughes (2005-2007)
  5. James K. Glassman (2008-2009)
  6. Judith A. McHale (2009-2011)
  7. Tara D. Sonenshine (2012-)

The ambassadors’ letter and the reportedly forthcoming “scathing” OIG report on the IIP Bureau might just be the nudge to move this bureau under a career professional. But that remains to be seen.

If you haven’t read that OIG report, that’s because it has apparently been floating around for months but has yet to be released to the public.  Somebody got tired of waiting, of course, and leaked a portion of it to WaPo’s Al Kamen:

“The unredacted version of a new IG report on the state of the Bureau of International Information Programs the modern successor to the USIA and a part of the underscretary’s portfolio, says that “leadership fostered an atmosphere of secrecy, suspicion and uncertainty” and where staff “describe the . . . atmosphere as toxic and leadership’s tolerance of dissenting views as non-existent.”

There’s a “pervasive perception of cronyism,” the 50-page draft report says, “aggravating the serious morale problem.” But before you think the place needs a good old-fashioned reorganization, staffers already talk about what the report calls “reorganization fatigue,” for the constant prior reorganizations.”

Below is the text of the letter sent to Secretary Kerry.  The signatories include John R. Beyrle, Director, U.S. Russia Foundation, and former Ambassador to Russia and Bulgaria; Barbara K. Bodine, former Ambassador to Yemen; Edward Brynn, former Ambassador to Burkina Faso and Ghana, and Acting Historian of the Department of State;  Brian Carlson, former Ambassador to Latvia and Public Affairs Officer (PAO) in Spain, Norway, and Bulgaria; John Campbell, Ambassador (Retired), Ralph Bunche Senior Fellow for Africa Policy Studies, Council on Foreign Relations; Walter L. Cutler, former Ambassador to Saudi Arabia, Tunisia, and Zaire; John Evans, former Ambassador to Armenia; Linda Jewell, former Ambassador to Ecuador;  Robert Finn, former Ambassador to Afghanistan and Tajikistan.

It also includes Richard LeBaron, former Ambassador to Kuwait and Founding Coordinator of the Center for Strategic Counterterrorism Communications and Thomas R. Pickering, former Ambassador to Nigeria, Jordan, El Salvador, Israel, the United Nations, India, and Russia, and Under Secretary of State for Political Affairs. Full text below:

We urge that a career foreign affairs professional be appointed as the next Under Secretary of State for Public Diplomacy and Public Affairs.  Such an appointment would support your efforts fully to integrate public diplomacy into U.S. foreign affairs.

No career professional has served as Under Secretary for Public Diplomacy and Public Affairs.  Coincidentally or not, today there is a wide consensus that U.S. perspectives are less well understood abroad, and people-to-people exchanges are less robust than they should be.  In today’s globalizing but still threatening world, and as our military forces abroad are drawn down, it is more important than ever that America strengthen its “soft power.”  For this, public diplomacy is an essential and powerful tool.

A career foreign affairs professional, with years of overseas and Washington experience, is more likely to understand the larger world context and how public diplomacy can help achieve America’s policy goals.  And it is challenging to direct and energize public diplomacy if the leadership  has brief tours or vacancies are lengthy.  Prior to the incumbent Under Secretary for Public Diplomacy and Public Affairs, leaving after just over a year in office, the previous four served, on average, nearly two years.  By comparison, the previous four Under Secretaries for Political Affairs, all career professionals, served, on average, nearly three-and-one-half years.  The U.S. Advisory Commission on Public Diplomacy reports that the position of Under Secretary for Public Diplomacy and Public Affairs has been vacant more than 30% of the time since it was created in 1999.  The position of Under Secretary for Political Affairs has been vacant only 5% of that time.

Studies by the Defense Science Board, RAND, and other independent groups have found that America’s engagement with foreign publics succeeds best when led by experienced officials having the authority to establish priorities, assign responsibilities, transfer funds, and concur in senior appointments.  Leaders must have direct access to you and the President on critical communication issues as policies are formulated and implemented.

When done well, public diplomacy works.  Large numbers of foreign heads of government, legislators, and social, economic, and political leaders — many of them America’s staunch allies and stalwart friends — have participated in U.S. public diplomacy programs.  The University of Southern California recently reported that of individuals exposed to U.S. public diplomacy, 79 percent have used what they learned to bring about positive change in their own communities by running for political office, organizing a civil society group, doing volunteer work, and starting a new business or other projects.  Fully 94 percent say the exposure has increased their understanding of U.S. foreign policy, and America’s people, society, and values.

The President’s and your public engagements are among our country’s greatest diplomatic assets.  You have over a thousand skilled, culturally-aware, and language-trained public diplomacy officers ready to leverage advanced technology and person-to-person communications skills in order to change foreign outcomes in America’s favor.  All they need is truly professional, experienced leadership.

End text/

 

We’ll see if anything happens.  In the meantime, we’re looking forward to reading that IG report.  We hope it comes out before the end of summer.

sig4

 

 

 

 

 

 

 

 

 

 

 

About these ads

Leave a Comment

Filed under 68, Ambassadors, Foreign Service, FSOs, Functional Bureaus, John F. Kerry, Leadership and Management, Public Diplomacy, Secretary of State, State Department

USCG Ho Chi Minh: Former Visa Chief Faces Charges of Conspiracy to Commit Visa Fraud and Bribery

This is not the kind of news you want to end the week, but here it is.   The former NIV Chief of USCG Ho Chi Minh City  Michael T. Sestak is facing charges of conspiracy to commit visa fraud and bribery.  McClatchy reports that the 42-year old FSO was arrested in Southern California about a week ago and held without bail. We have not been able to locate a copy of the unsealed complaint.  The promotion list published in afsa.org indicates that Mr. Sestak was promoted from an FS-03 to FS-02 in 2011.

Via Michael Doyle of McClatchy News

In a previously undisclosed criminal complaint, Foreign Service officer Michael T. Sestak faces charges of conspiracy to commit visa fraud and bribery in an alleged scheme that investigators say spanned several countries. In some cases, investigators say, desperate Vietnamese paid up to $70,000 each for visas granting legal entry to the United States.

The “co-conspirators” advertised that the charge would be between $50,000 and $70,000 per visa but also that they’d sometimes charge less, State Department investigator Simon Dinits said in an affidavit. “They also encouraged recruiters to raise the price and keep the amount they charged over the established rate as their own commission,” the affidavit said.

Investigators say the alleged conspiracy occurred while Sestak was handling non-immigrant visas in the U.S. consulate in Ho Chi Minh City. Sestak served in the consulate until last September, when he left in preparation for active-duty service with the Navy. By then, investigators say, an informant had tipped them to the alleged visa scheme.
[...]
From May 1, 2012, to Sept. 6, investigators say, the consulate received 31,386 non-immigrant visa applications and rejected 35.1 percent of them. During the same period, Sestak handled 5,489 visa applications and rejected only 8.2 percent of them, according to investigators.
[...]
“This opportunity will only last for a few more months, and after that it’s over,” one alleged co-conspirator wrote in a July 5 email quoted by Dinits.

Continue reading, Foreign Service officer made millions in visa-for-money scam, feds charge

– DS

 

Leave a Comment

Filed under Consular Work, Court Cases, Foreign Service, FSOs, Hall of Shame, State Department, Visas

Obama Nominates Ambassador Ryan Crocker to the Broadcasting Board of Governors

On May 10, 2013, President Obama announced his intent to nominate retired Ambassador Ryan C. Crocker to serve as a member of the Broadcasting Board of Governors (BBG). The WH released the following brief bio:

Ambassador Ryan C. Crocker is the Kissinger Senior Fellow at Yale University, a position he has held since October 2012.  He is also the James Schlesinger Distinguished Visiting Professor at the University of Virginia, a position he has held since March 2013.  From 2011 to 2012, he served as Ambassador to the Islamic Republic of Afghanistan.  Previously, Ambassador Crocker was Dean and Executive Professor at the Bush School of Government and Public Service at Texas A&M University.  His 37-year career in the Foreign Service included service as U.S. Ambassador to Iraq, Pakistan, Syria, Kuwait, and Lebanon.  He is a Member of the Council on Foreign Relations and the Board of Trustees of Whitman College.  Ambassador Crocker is a recipient of the Presidential Medal of Freedom, the Presidential Distinguished Service Award, the Secretary of State’s Distinguished Service Award, and the Department of Defense Medal for Distinguished Civilian Service.  Ambassador Crocker received a B.A. from Whitman College.

Ambassador Crocker takes over Victor Ashe’s term expiring on August 13, 2013. He was nominated for a new term at the BBG that expires on August 13, 2016.  We have posted here previously that Matthew Armstrong was also nominated for the BBG. He takes over the BBG position previously held by Dana M. Perino with a term expiring on August 13, 2015.

The Broadcasting Board of Governors (BBG) is an independent federal agency supervising all U.S. government-supported, civilian international media. The BBG’s mission is to inform, engage and connect people around the world in support of freedom and democracy. Broadcasters within the BBG network include the Voice of America, Radio Free Europe/Radio Liberty, the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), Radio Free Asia, and the Office of Cuba Broadcasting (Radio and TV Marti).

The nine-person Board currently has three positions vacant pending a nomination by the President and confirmation by the U.S. Senate.  A January 2013 OIG report says that the word most commonly used to describe the BBG was “dysfunctional.”  And that “This dysfunction is attributable largely to the Board’s structure, internal governance issues, and dynamics.”

 

– DS

 

 

 

 

 

 

 

 

 

 

 

Leave a Comment

Filed under Ambassadors, Federal Agencies, FSOs, Media, Nominations, Officially In

Officially In: Danny Russel – from WH/NSS to the EAP Bureau

On May 15, 2013, President Obama announced his intent to nominate Danny Russel as the next Assistant Secretary for East Asian and Pacific Affairs (State/EAP). The WH released the following brief bio:

Danny Russel, a career member of the Senior Foreign Service, Class of Minister-Counselor, is Special Assistant to the President and Senior Director for Asian Affairs on the White House National Security Staff (NSS).  From 2009 to 2011, he was the NSS Director for Japan, South Korea, and North Korea.  Before joining the NSS, Mr. Russel was Director of the Office of Japanese Affairs at the Department of State.  From 2005 to 2008, he was U.S. Consul General in Osaka-Kobe, Japan.  Previously, he served as Deputy Chief of Mission at the U.S. Embassy in The Hague from 2002 to 2005, and as Deputy Chief of Mission at the U.S. Embassy in Nicosia, Cyprus from 1999 to 2002.  From 1996 to 1999, Mr. Russel was Chief of Staff to the Under Secretary of State for Political Affairs.  Earlier assignments included posts at the U.S. Embassy in Seoul, Korea and with the U.S. Mission to the United Nations.  Before joining the Foreign Service in 1985, Mr. Russel was a manager for an international firm based in New York City.

His bio posted on the Institute of Korean-American Studies indicates that Mr. Russel was educated at Sarah Lawrence College and University College, University of London, UK. He is married to Keiko Abo Russel and has three children: Emily, Byron and Kevin.

He joined the Foreign Service in 1985, was posted to Tokyo and according to his bio, served as the assistant to Ambassador and former Senate Majority Leader Mike Mansfield until 1987.

He worked twice previously with Ambassador Thomas Pickering – first from 1989-92 at the U.S. Mission to the United Nations in New York as Political Adviser to the Permanent Representative, Ambassador Pickering, and was accredited to the Security Council.  And again from 1997-99 when he was Chief of Staff to the Under Secretary of State for Political Affairs, Ambassador Pickering. In 1996 he was awarded the State Department’s Una Chapman Cox Fellowship sabbatical and wrote a book, America’s Place in the World, published by Georgetown University.

Click here to read this item from Dispatch Japan on a possible Caroline Kennedy appointment to Tokyo, seniority and other bureau details on this appointment.

If confirmed, Mr. Russel would succeed Kurt M. Campbell who was appointed EAP Assistant Secretary in 2009 and resigned in February 2013.

–DS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Leave a Comment

Filed under Assistant Secretary, Foreign Service, FSOs, Nominations, Officially In, Regional Bureaus

Josh Rogin’s Exclusive: Benghazi ‘Scapegoat’ Raymond Maxwell Speaks Out — Duck and Cover!

Whoops! Too late!

Raymond Maxwell was placed on forced “administrative leave” after the State Department’s own internal investigation, conducted by an Administrative Review Board (ARB) led by former State Department official Tom Pickering. Five months after he was told to clean out his desk and leave the building, Maxwell remains in professional and legal limbo, having been associated publicly with the death of Ambassador Chris Stevens and three other American for reasons that remain unclear.
[...]
“The overall goal is to restore my honor,” said Maxwell, who has now filed grievances regarding his treatment with the State Department’s human resources bureau and the American Foreign Service Association, which represents the interests of foreign-service officers. The other three officials placed on leave were in the diplomatic security bureau, leaving Maxwell as the only official in the bureau of Near Eastern Affairs (NEA), which had responsibility for Libya, to lose his job.

“I had no involvement to any degree with decisions on security and the funding of security at our diplomatic mission in Benghazi,” he said.
[...]

Since the leave is not considered a formal disciplinary action, Maxwell has no means to appeal the status, as he would if he had been outright fired. To this day, he says, nobody from the State Department has ever told him why he was singled out for discipline. He has never had access to the classified portion of the ARB report, where all of the details regarding personnel failures leading up to Benghazi are confined. He also says he has never been shown any evidence or witness testimony linking him to the Benghazi incident.

Maxwell says he had planned to retire last September, but extended his time voluntarily after the Sept. 11 attack to help the bureau in its time of need. Now, he is refusing to retire until his situation is clarified. He is seeking a restoration of his previous position, a public statement of apology from State, reimbursement for his legal fees, and an extension of his time in service to equal the time he has spent at home on administrative leave.

“For any FSO being at work is the essence of everything and being deprived of that and being cast out was devastating,” he said.
[...]

The decision to place Maxwell on administrative leave was made by Clinton’s chief of staff Cheryl Mills, according to three State Department officials with direct knowledge of the events. On the day after the unclassified version of the ARB’s report was released in December, Mills called Acting Assistant Secretary of State for Near Eastern Affairs Beth Jones and directed her to have Maxwell leave his job immediately.

“Cheryl Mills directed me to remove you immediately from the [deputy assistant secretary] position,” Jones told Maxwell, according to Maxwell.
[...]
But Jones was not disciplined in any way following the release of the report, nor was the principal deputy assistant secretary of State at NEA, Liz Dibble, who is slated to receive a plush post as the deputy chief of mission at the U.S. embassy in London this summer. In the DS bureau, the assistant secretary, principal deputy, and deputy assistant all lost their jobs. In the NEA bureau, only Maxwell was asked to leave.

Read  John Rogin’s  Exclusive: Hillary’s Benghazi ‘Scapegoat’ Speaks Out from his new home at the Daily Beast.

The somebodies appear to have miscalculated that folks would just go away quietly …

And it’s all a coincidence, of course, that on the same day that this came out, the State Department released its Benghazi Accountability Review Board Implementation and Secretary Kerry showed up at the George P. Shultz National Foreign Affairs Training Center in Arlington, Virginia to deliver Remarks to the Foreign Service Institute Overseas Security Seminar  (dear heavens! it’s open to the press and cameras!). We can’t recall a secretary of state ever showing up for that overseas seminar, can you?

– DS

 

 

 

 

 

Leave a Comment

Filed under AFSA, Disasters, Foreign Service, FSOs, Hillary, John F. Kerry, Leadership and Management, Leaks|Controversies, Public Service, Realities of the FS, Regional Bureaus, Reputation, State Department

Crisis Management Exercise – Also Known as “Just More of That FSI Crap”

That’s what apparently one ambassador called it within hearing distance of the staff. The ambassador is a career Foreign Service officer.

In the aftermath of the 1998 twin bombings of our embassies in Nairobi and Dar es Salaam, the State Department expanded its crisis management training program to allow most Foreign Service employees to participate in an exercise each tour.  If memory serves us right, the CME is part of the recommendations of the ARB Nairobi/Dar.  According to a recent OIG report on FSI, posts that have experienced civil unrest, terrorism, and natural disasters in recent years reported that the exercises were invaluable in preparing them for real crises.

Even a small post like the US Consulate in Ponta Delgada in the Azores did one last September:

The U.S. Consulate conducted a Crisis Management Exercise on September 4, 2012.  The training exercise, designed to practice crisis management procedures in the case of a major natural or man-made disaster type scenario, stressed the importance of emergency planning and preparedness.  Visiting U.S. Foreign Service Institute training facilitator Ruth Abramson covered emergency planning fundamentals, guidance regarding crises, and led participants through a series of fictional yet realistic disaster situations.  This year’s exercise included host government officials which greatly enhanced the scope of the training and accentuated the importance of communication in times of crisis.  Principal Officer Rafael A. Perez highlighted the need for all American Citizens living in the Azores to register with the U.S. Consulate in Ponta Delgada – especially dual citizens.

CME at the US Consulate Ponta Delgada (via USCon Azores)

CME at the US Consulate Ponta Delgada (via USConsulate Azores)

A chief of mission who considers the CME crap sends a signal to his/her staff that the exercise not only lacks merit but is also a waste of time.  And if the person at the top does not take it seriously, how can anyone expect the rest of the mission to take it seriously?

We thought we might update this Crisis-Prepared Vs. Crisis-Unready list extracted from the FAM.  We added the last two items on the list for um, clarity.

From the lessons learned over time and in numerous crises, from natural disasters to terrorist bombings we have developed a strong concept of what NOT to be or do. If you and your colleagues can assure yourselves that the following characteristics of a crisis-prone organization do not describe you or your consular section, you should be able to tackle whatever crisis you encounter .

If the following describes your post, then you need some serious help:

♥ Does not know where it is at risk

♥  Does not routinely communicate internally or externally

♥ Has not considered how to respond

♥ Has not identified key managers

♥ Has unclear policy guidance

♥ Has no emergency procedures/checklists

♥ Has an uncertain/unclear media policy and strategy

♥ Cannot anticipate

♥ Is concerned more with liability than results

♥ Chief of Mission refers to CME as “just more of that FSI crap”

♥ Chief of Mission has been heard on more than one occasion hoping for the Ambassador and DCM to “get killed in the first few minutes of the exercise” so they can leave early.

sig4

Leave a Comment

Filed under Ambassadors, DCM, Foreign Service, FSOs, Leadership and Management, Org Life, Realities of the FS, Security, State Department, U.S. Missions

Friday Inbox: Forget “Situation Is Fluid” — Remember “Situational Awareness”

In our mailbox this morning:

Spilled hot coffee on your lap?  It’s probably an isolated incident. Still, you should exercise greater situational awareness, and be vigilant about the location and volume of your cup. Don’t worry, we have it on good authority that coffee imports remain strong. 

Rolling blackouts knocked out the lights at your softball game?  Well, it’s probably just an anomaly. Statistically, according to Wikipedia, Cairo gets at least twelve hours of daylight this time of year.  Exercise situational awareness and modify your plans accordingly. 

Seven Egyptian officers abducted by militants in the Sinai?  That’s a rare occurrence. The next group will exercise greater situational awareness, and perhaps be less obvious about being, you know, Egyptian officers. 

 

Our correspondent sounds snarkily unhappy.  It may have something to do with creeping developments like below:

Child Vendor Killed Outside US Embassy Cairo’s Front Gates (Ahram Online, February 2013):

“An Egyptian army conscript walks up to 12-year-old Omar Salah Omran, who sells hot sweet potatoes on the street – outside the front gates of Cairo’s US Embassy, close to Tahrir Square – and requests two potatoes from the young street vendor.

Omar answers, “I’ll do so after I go to the bathroom.” The allegedly untrained soldier retorts with a mix of cockiness and jest that he will shoot Omar if he doesn’t comply immediately.

On Omar’s reply, “You can’t shoot me” – the conscript, on the alleged presumption that his weapon was not loaded, sent two bullets through Omar’s heart. He died instantly.”

Chris Stone Knife Attack Outside US Embassy Cairo (AhramOnline/MENA, May 10, 2013):

“The man who stabbed an American in Cairo on Thursday says he was motivated by a hatred of the United States.  Mahmoud Badr, 30, who holds a bachelor’s degree in commerce, was arrested on Thursday after stabbing American academic Chris Stone in the neck outside the US embassy in Cairo.”

Separately, we heard that “Many Amcits in Cairo are concerned about the lack of security in the area outside the Embassy. Egyptian security forces are present in theory but do little other than sit at their check points and drink tea…. The Embassy appears to take little interest in what takes place outside its fortress.”

Al-Qaeda targeted US, French embassies in Cairo: Investigators (Ahram Online, May 15, 2013):

“Investigations have revealed that members of the Al-Qaeda terrorist group – who escaped from prison during Egypt’s 2011 uprising – had planned attacks on the US and French embassies in Cairo, according to official Egyptian news agency MENA.[...] Investigators said that the suspects had planned suicide attacks – with the use of car bombs – against the US and French embassies in Cairo.”

Benghazi Emails (NBC News, The Weekly Standard, May 15, 2013)

“On 10 September the Agency (CIA) notified Embassy Cairo of social media reports calling for a demonstration and encouraging jihadists to break into the Embassy.”

CIA Warned of ‘Jihadist’ Threat to Cairo Embassy (The Weekly Standard, May 15, 2013)

“The editing process specifically removed any hint that “jihadists” were encouraged to “break into” the U.S. Embassy in Cairo. In fact, jihadists were incited to act by Mohammed al Zawahiri, the younger brother of al Qaeda emir Ayman al Zawahiri, as well as several other al Qaeda-linked extremists.”

 

Meanwhile the State Department has now issued an updated Travel Alert dated May 15, 2013  to include information “about a knife attack on a private U.S. citizen near the Embassy on May 9.” The alert does not/not include any reference to a terror plot or terror cell in Egypt or that the mission has now been targetted in at least two known incidents.

 

– DS

 

 

 

 

 

 

 

 

 

Leave a Comment

Filed under Consular Work, Diplomatic Security, Foreign Service, FSOs, Realities of the FS, Security, State Department, Terrorism, U.S. Missions

State Dept’s Leadership and Mgt School Needs Some Leadership, And It’s Not Alone

State/OIG recently released its inspection of the State Department’s Foreign Service Institute. It is a chunky report with over 80 pages.  It reviewed the school’s executive direction but also FSI’s various schools. On of the schools reviewed is its Leadership and Management School (FSI/LMS) which is headed by Carol A. Rodley, the dean since November 2011 and a former US Ambassador to Cambodia.  The associate dean is Gail E. Neelon, a civil service official who assumed office in July 2008.

Here is the irony of the day:  the LMS dean’s “tenure has taken a toll on morale.” Excerpt from the IG report’s pretty sparse discussion about the management and leadership issues at the school:

Led by a Foreign Service dean and a Civil Service associate dean, LMS has 4 divisions and 48 staff members, of which 44 are direct-hire employees and 4 are full-time equivalent contractors. The school had an FY 2012 base budget of $2.4 million and a total budget of $3.6 million, which includes $473,000 in reimbursements. LMS is a small but important component of FSI, responsible for teaching leadership skills to senior and mid-level officers. When OIG inspected FSI in 1999, leadership training consisted of a few courses in SPAS. LMS was created in 2000 as part of the Department’s increased emphasis on leadership. It delivers well-received leadership training mandatory for Department employees at various stages in their careers.

Participants praised LMS courses highly. However, the dean’s directive leadership style was criticized by school staff. Although the dean met the FSI front office’s request to attend to management issues left unresolved during an extended period between deans, her tenure has taken a toll on morale. (b)(5)(b)(6) she has taken some steps to be more accessible to staff members and acknowledge them and their work.
[...]
Paper Flow in the Dean’s Office: In April 2012, most LMS staff members complained to the OIG team about the lack of timely actions from the dean’s office on paperwork, pointing to delays, missed deadlines, and unanswered mail. To meet a proposed inspection recommendation, LMS implemented a new system for tracking requests for clearances and approvals.

Read the whole report here: Inspection of the Foreign Service Institute (ISP-I-13-22)

Leadership and management have supposedly been elevated in importance since the tenure of Secretary Powell but in the many nook and crannies of the bureaucracy, it is just a shiny object that is talked about, often admired for its qualities but does not really merit serious attention.

In June 2010, the OIG sent a memo on the need to improved post leadership to the Executive Secretariat of the State Department (at that time Stephen Mull was S/ES; he is now the US Ambassador to Warsaw):

Office of Inspector General (OIG) inspections over the past 4 years have shown that while a majority of posts and bureaus are well run, leadership in a small but significant minority needs to be improved. In a recent OIG survey of employees who are serving or have served in high stress/high threat posts, 45 percent of the respondents cited post leadership as a cause of stress for them or their colleagues. An inspection of the Bureau of African Affairs identified leadership as a problem in certain posts overseas as well as in the bureau itself under its previous management. OIG has found problems in posts in every region, under both career and political ambassadors. The results of poor leadership include reduced productivity and effectiveness, low morale, stress, and curtailments.
[...]
OIG believes that it is the responsibility of the Department to conduct its own assessments, based in part on input from staff and to do so every year, especially at one­ year-tour posts. In many cases, the knowledge that the leaders would be assessed annually would cause them to be more sensitive to how they lead staff. The annual assessment would allow for the early identification of problems and for remedial action in time to have an effect on the management and operations of a post or bureau under each leadership team. In some cases, leaders and mid-level managers will be unable or unwilling to change. In more cases, OIG believes that leaders would be receptive to counseling and training to help them become more effective. These assessments would also provide better support for annual evaluations and help the chief of mission and deputy chief of mission selection committees make better informed recommendations and decisions.

(Read Implementation of a Process to Assess and Improve Leadership and Management of Department of State Posts and Bureaus, ISP-1-10-68)

The 2010 OIG memo cc’ed P: Mr. Burns, who is now one of the Deputy Secretaries; HR – Ms. Powell (who is currently the US Ambassador to India),  MED – Mr. Yun, DS – Mr. Boswell (who got recently eaten by the Benghazi troll) and FSI – Ms. Whiteside (who we learned recently retired after a long tenure at FSI) .

On September 19, 2012, the OIG once again reminded State Management about this same boring topic on leadership with a memo not to the Executive Secretariat but this time to the Under Secretary for Management Patrick Kennedy:

OIG’s FY 2012 inspections found that while 75 percent of ambassadors, deputy chiefs of mission, and principal officers are doing a good to excellent job, 25 percent have weaknesses that, in most cases, have a significant impact on the effectiveness and morale of their posts and certainly warrant intervention by the Department.

One reason for a high percentage of posts requiring leadership attention in the past year is that a number of posts were selected for inspection because OIG received specific indications of weak leadership.
[...]
OIG therefore reiterates the importance it places on adopting an effective assessment and performance improvement system for ambassadors, deputy chiefs of mission, and principal officers. OIG continues to believe that a confidential survey of personnel at post is an.essential element of such a system.

The September 2012 memo only cc’ed two individuals:  DGHR-Linda Thomas-Greenfield (currently the top HR person for the Foreign Service and rumored to be the next A/S for the AF BUreau) and S/ES -Stephen Mull (currently the U.S. Ambassador to Poland).

Read: Memorandum Report, Improving Leadership at Posts and Bureaus (ISP-I-12-48)

The September 2012 OIG memo was careful to point out that “the 75 percent 25 percent figures apply to the posts OIG inspected and not necessarily to the Department as a whole.”

Well, thank heavens for that!

Had the State Department actually adopted an effective assessment and performance improvement system for ambassadors, dcms and principal officers, Diplopundit would probably be a pretty booooring blog.  Perhaps we would be writing fake April Fool’s news  or doodling ourselves to death here  …. but so far there’s been a huge throve of materials to cover ….

 

sig4

 

 

 

Leave a Comment

Filed under Ambassadors, Foreign Service, FSI, FSOs, Govt Reports/Documents, Leadership and Management, Org Culture, Org Life, State Department

Name That Embassy: Where The DCM Has Two Official Residences (the Second, For DCM Junior’s Playdates)

Most of this blog’s readers are already familiar with the term DCM.  For those who aren’t, a DCM or a Deputy Chief of Mission is like the chief executive officer or chief operating officer of the embassy. He/She is a career diplomat and acts as Charge d’Affaires (person in charge) whenever the Ambassador is absent from the host country or when the position is vacant. The DCM is responsible for the day to day management of the embassy, ensuring the mission can operate with allocated resources and together with the Ambassador runs the Embassy “front office.”  He/She oversees the heads of sections (Political, Economic, Public Affairs, Management, Consular and the Regional Security Office) at the Embassy and has overall responsibility for mentoring and professional development of the entry-level professionals.

All that serves as a preamble to this:

The Deputy Chief of Mission in Country X has an official residence in the downtown area of the capital city; the location is not too far from the embassy.

The second residence, an apartment is allegedly in the suburbs, in one of the U.S. government compounds in the capital city. The ostensible reason for the second residence is reportedly so the DCM’s spouse would have a place to arrange playdates near the international school where DCM junior is enrolled.

Imagine if you’re overseas and you demand a second USG-owned or USG-leased residence for your kid’s playdates.  Do you know what would happen?  They’d pack you up on a medical evacuation so quickly before you can even say BOO!

But when you’re a DCM, apparently they don’t do that, which we must admit is a nice perk.

Poor contract guards.

They wanted to know what sort of special protection they should be giving to the DCM and his/her visitors when he/she is using the second residence.

As you might imagine, the  security office was not happy about this.

And the housing office was pretty steam up about it.  The Housing GSO reportedly refused to have anything to do with this … um, unusual arrangement.

Luckily, the Housing GSO’s supervising officer …. no, not the GSO but the Management Counselor is said to have arranged the details so the DCM gets the second USG housing. This is the part where we need to point out that the Management Counselor’s Employee Evaluation Report rater is no other than the DCM.

So –

If you were the Management Counselor at this post, would you have “arranged the details” so the DCM gets a second residence?

Or would you have taken out the Foreign Affairs Manual  and  said, “No your excellency, you may not have a second residence.”

Perhaps this should cover as our ethical dilemma exercise for the day.

According to FAM  15 FAM 211.1, the objective of the housing program is “to provide safe and secure housing that is adequate to meet the personal and professional requirements of employees at a cost most advantageous to the U.S. Government. For the purposes of this policy, adequate housing is defined as that comparable to what an employee would occupy in the Washington, DC Metropolitan Area, with adjustments for family size and locality abroad.”  The housing provided to employees is based on position rank and family size:  “Where an employee’s position rank is greater or less than his or her personal rank, the position rank determines the employee’s maximum authorization.”  

We have been unable to locate regulations in the FAM that allows an employee to occupy two USG-owned or USG leased housing overseas.  It might be that the FAM in a parallel universe does not specifically prohibit the allocation of two residences to a DCM, especially if one needs an apartment for the officer’s kid’s playdates. But — even if we grant that this is not illegal — holy mother of goat! How can a senior official even think this is not waste and misused of U.S. government property?

In any case, we understand that several mission staffers thought this was just plain wrong and appropriately filed complaints at the Office of Inspector General (OIG).

We heard that State/OIG “passed it on” to the regional bureau which then had a “conversation” of some sort. Subsequent to the conversation with the regional bureau, the keys to the second residence were returned.

We checked with the OIG and this is what we’re told by its spokesman, Douglas Welty:

[I]t is OIG policy not to comment on complaints submitted to our Hotline, nor do we comment on any possible, pending or on-going investigations.

It is also OIG policy to refer  non-criminal, but inappropriate activities to the Department (or bureau) for administrative action - with a request for a response and report of remedial actions taken.

So unless you don’t return the keys … then it becomes a big deal. But if you do return the keys, then things can be forgotten and forgiven? Did the bureau even charged the DCM rental for the use of the second residence? Was any administrative action ever issued? No one knows since that’s all done behind doors because hey, privacy!

In what ethical landscape would anyone consider this appropriate behavior for any public servant, particularly one who is a senior official with mentoring responsibility for our next generation of diplomats?

sig4

Updated May 16@8:37 am to include RSOs under the responsibility of the DCMs.

 

 

 

Leave a Comment

Filed under Counting Beans, DCM, Diplomatic Life, Foreign Service, FSOs, Hall of Shame, Leadership and Management, Lessons, Org Life, Public Service, Real Post of the Month, Realities of the FS, State Department

From Russia With No Love: US Diplomat/Alleged CIA Spy Expelled For Having Two Bad Wigs

The Voice of Russia reported today that US diplomat, Ryan C. Fogle was asked to leave the country for allegedly attempting to recruit a Russian special service officer as a US agent:

A statement from the FSB said that overnight on May 13/14 Russian FSB counter-intelligence agencies detained a member of the US Central Intelligence Agency, named as Ryan Christopher Fogle, who worked as third secretary of the political department of the US Embassy in Moscow.

It is alleged he was caught red-handed, with written instructions, a large sum of money and a wig.
[...]
The foreign ministry said Ryan C. Fogle must return to the United States “as soon as possible,” adding that such “provocative acts in the spirit of the Cold War in no way help strengthen mutual trust” between Moscow and Washington.

We don’t know more than what we’ve read on the news but expulsion also means he will only have a very short window to pack and leave the country.

Of course, we’re also reminded that in September 2009, there were lots of speculation that the FSB was responsible for leaking a story and video of the sex tape purported to be of a US diplomat assigned at the US Embassy in Moscow. That one went on for seven weeks until then Ambassador Beyrle finally complained to the Foreign Ministry over what it says is an effort to smear a diplomat with a fabricated sex tape (see US Embassy Moscow Complains About Russian Sex Video).

So no sex tape this time but a couple of wigs, a compass (?),  a recruitment letter that looks like spam and gmail!

The wigs!

Really, wigs are so 1980’s. Whoever wrote this script did not earn his/her pay. At least in FX’s The Amerikans, whenever the KGB agents had to go in disguise, they wear wigs. But you know, those wigs stay on whether those agents are on a knife fight or in a bed escapade. If those guys can keep their wigs on in a 1980’s show, surely our CIA agents if they have to wear a wig as a disguise, can do better than a blonde wig that gets dislodged when you’re wrestled to the ground? Plus whatever happened to Mission Impossible’s latex masks? Ugh!

A compass!

Over in NYT: “Who uses a compass these days?” asked Mark Galeotti, a New York University professor who studies Russian security affairs. “This would be a phenomenal breach of tradecraft. This isn’t what they teach you at the CIA.”

What’s a compass?

NYMag posted the alleged written instruction found on Mr. Fogle but writes that there is “actually something pretty weird about this story. It’s the recruitment letter (translated here into English from its original Russian by news outlet RT):

Screen Shot 2013-05-14

Click on image to read the text of the recruitment letter (via WaPo)

 

This is how the CIA recruits spies? With a form letter that reads like something you’d find in your in-box courtesy of a Nigerian prince? See (see Apparently the CIA Recruits Russian Spies With a Spammy Form Letter).

Of course, the arrest also happened as the US Ambassador to Moscow Michael McFaul was holding a live Q&A on Twitter.  Coincidence or perfectly timed?

The AP on the video released by FSB:   “The official, whose face is blurred, alleged that Fogle called an unidentified FSB counterintelligence officer who specializes in the Caucasus at 11:30 p.m. Monday. He then said that after the officer refused to meet, Fogle called him a second time and offered 100,000 euros if he would provide information to the U.S. The Russian official said the FSB was flabbergasted.”

Well, they should be. This sounds like awful theater.

In WashDC, State Department deputy spokesman Patrick Ventrell is reported to have said that the incident is unlikely to hamper U.S.-Russia relations.

And life goes on.

–DS

Leave a Comment

Filed under CIA, Foreign Service, FSOs, Huh? News, Leaks|Controversies, Realities of the FS, State Department, U.S. Missions